Best Ryokan we found in Japan our entire trip, also saw guest checking in past 6pm like indicated on hotels.com so good to know for future. Highly recommended this place from well travelled couple.

The stay was fine, check-in was not smooth and the reception staff was not very helpful. You can’t drive to the entrance of the hotel, it’s quite a long walk from the parking with heavy luggages. I would not recommend this hotel to any senior traveler or people with disability.

Good

very quite and clean place. room is very well prepared and designed. very good destination for relaxation. they have amazing view

very quite and clean place. room is very well prepared and designed. very good destination for relaxation. they have amazing view

The service was really good but the faculty is a bit out dated.

The service was really good but the faculty is a bit out dated.

The hotel is located on the top off a very steep hill which is not mentioned on this hotel’s webpage. It takes approximately 15 minutes to get there from Gora station. They provide a free shuttle bus, however you realize that only after you check in. The dinner is pretty expensive and there are no close by restaurants, while going to the center is not an option as you’ll have to climb the steep hill once again on your way back. There are private and public onsens. The public Onsen is small and free to use (except a ¥150 spa bath tax per px). The private one is priced ¥3000 per 45 minutes which is ridiculous in my opinion! I think they should’ve allowed guests to reserve the private onsens without additional charge. There is no complementary water in the room, but they placed a vending machine “for your convenience”. They have some instant noodles and snacks for purchase in the lobby. The breakfast was Japanese and might be difficult for the western palate.