Check in machine out of service, didn't recognize the surname and the reservation number and we had to stay outside in winter in Germany in the night. We couldn't sleep and had to ask refund

The basic equipment wasn't available, the individual rooms are close together!

Terrible, the room key openned a room with other people in it, there was no way to get ahold of anyone

Exactly given what was offered, thé building activity in thé durroundings not Being their blame

No explaination of how how the key system works, figured we'd just drop it in the mailbox. Room was pretty good included a dining table and tv

There was no free parking as advertised, only paid parking in a parking structure. There was no Internet: yes there was a router in range but no password provided. Ask at the front desk? There is no front desk, no proprietor, no employee of any kind. The lights in the hallway do not turn on from below, so plan on a steep three floor climb (four floors to an American) in the dark.

There was no free parking as advertised, only paid parking in a parking structure. There was no Internet: yes there was a router in range but no password provided. Ask at the front desk? There is no front desk, no proprietor, no employee of any kind. The lights in the hallway do not turn on from below, so plan on a steep three floor climb (four floors to an American) in the dark.

The room and bathroom are clean. The signal of Wifi is good and there is a closet for clothes. However, the kitchen is really small and the stoves seem really old. The signal is not clear as well. No sign of the kitchen and the lobby and no one to ask in the buliding.