The staff was friendly and helpful . Very comfortable. I slept like a baby.

Nice hotel, the staff are friendy and accommodating.

Amazing Hotel. Its family recommended.Staff are amazing. Thank you

Old and dingy, smell cigarettes and noisy.

great place, superb staff

Nothing

great location, friendly and very courteous staff, must place to stay at a reasonable price.

The customer service is what I liked in this property. From the moment I arrived to when I checked out, their customer service remains consistent. I checked out at 5:30am and they still

Very affordable & friendly staffs.

The stay was very convenient especially for us transient travelers cause the hotel is nearer to the international and domestic airports. The location is also accessible to several department stores / malls and to restaurant services. The hotel, though, needs a little improvement on its cleanliness. The rooms where we stayed has a bit bad smell. The water coming out of the faucet also smells not so good and if we may suggest, the water tank may require overall cleaning. The hallway lights are a bit dimmer and requires increasing the lights wattages.

Dirty

The staffs were all friendly and helpful but the place needs some improvement. Had problem connecting with the internet. Shower needed some fixing, flooded all the time.Kudos to the staffs, they tried their best.

The staffs were all friendly and helpful but the place needs some improvement. Had problem connecting with the internet. Shower needed some fixing, flooded all the time. Kudos to the staffs, they tried their best.

the emplyoee are nice to me and very helpfull to the guest there ok 😊

the emplyoee are nice to me and very helpfull to the guest there ok

Staff friendliness

The staff are friendly but the shower drain were clogged up, the window lock is broken.

The hotel itself may not be the best hotel in the city. But the hotel service is amazing! Staff are so accommodating and very kind!! Love them!

Location is good for me and value for money

The staff are very accomodating but want to improve the room. They need to add light to look bright.

I like the location but not the cleanliness

We went there to have a staycation with the kids for the location.fast internet and big TV. We know that it was an old hotel coming in so we did manage our expectations and we're satisfied, as a result

This hotel is nicely located nearby the SM Parañaque shopping centre, and the receptionists are very polite and helpful. However, the rooms have very poor lightening, there are no plugs or lamps near the bed, and the sheets and towels are old, stained, and broken. The breakfast is a very simple one-plate serving with either tea or coffee. And everywhere at the hotel, especially at the reception and restaurant, the smell of food and burned fat from cooking is very dominant. I got sick with a stomach infection during my stay their. I’m not certain if it was caused by the breakfast at the hotel - I think it was though. Anyway, that smell made me throw up every time I came near the reception.

Very disappointed

I booked the place so I have somewhere to spend the night and rest comfortably after our party. I arrived past midnight to check in only to find out that they didnt have a bidet in the toilet. I asked the receptionist if it was possible to cancel the booking but she pointed me to Hotels.com since I made the booking via the app. Unfortunately, I couldnt see any cancellarion button. I seriously am disappointed and felt cheated off my PhP2490 that I paid (rate plus tax ). I understand that there is a cancellation policy, but I went to the hotel and expressed my disappointment over the lack of facility. I was not even offered any form of redress or corrective measure! I just want my money back!!!