Property is very dated and has not been fully maintained. While the bathroom was mostly clean there was some mould. There were stains on the carpet too. While the sheets were nice nothing else in the room felt luxurious.

Outdated property could do with a makeover. Check in was seamless, was advised by Reception happy hour in the restaurant was at 5pm. Ordered drinks at the Bar by staff assuming drinks would be happy hour prices. Was not informed by Bar Staff when purchased drinks this only applied to Beer and Wine. As ordered spirits was charged full price, disappointed due to lack of communication. Rooms: very outdated, stains on the carpet, on the upside king size bed was very comfortable. Just a bit of advice put a Rubbish Bin in the bedroom area perhaps under the office desk. Only Bin available was in the Bathroom. Restaurant Meal ordered Tempura Pork Belly disappointing very hard to slice into and was very dry. Definitely not a 4 Star Hotel for the the price of $270.00 per night.. Disappointing..

The hotel was well located, and clean when we arrived but the floors were not vacuumed for the 4 days we stayed there and if you didn't throw your towels on the floors they weren't changed. Staff were friendly and were very helpful if asked, however, if you didn't ask it wasn't offered. Both my sister and I are in our 70's and walk with a walking stick, and were struggling with baggage, we were not offered assistance to put our luggage into our vehicle.

Always a great experience staying here. So close to all amenities. Will definitely stay here again.

I stayed before and is the best in town

Great d so pot close to everything

the property is old and needs renovation. The paint is falling off the way, there is mould in the shower and the rooms have a musty smell.

Everything you need for a stay. convenient parking, close to shopping center outlet for food, chemist, clothing and much more, Can walk to Hoyts movies, Cafes', Pubs, sports bars, with a good range around 7 minutes away radius of Bunbury etc, the beach is at at your doorstep, touristy things to do, Dolphin center, etc and then friendly staff who will come to your aid at any time from setting you up to Netflix, more champagne glasses and great daily room servicing.

Very clean. Power shower but tap in wrong position. Could not fill the sink up because the plug did not keep the water in. Reception,restaurant and bar staff very friendly and accommodating.

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Great location. Very safe and generous offer of free water and biscuits.

A very pricey stay for a very simple room. $359 for the room with a $300 bond on top - meant we were expecting something fabulous... Walked into a view of the roof, the smell of pool chlorine wafting through the window and a room layout similar to that of a drive in motel. We did book last minute but wow! if your going to charge - it needs to reflect the price.

The only negative was the room was not serviced on Sunday other wise all good

Good accommodation location is perfect for walking to great areas in the CBD.

Only complaint we would have had was that with the $30 buffet breakfast it only included 1 very small cup of tea

Served the purpose I booked it for, it wasn't a vacation it was a catch up with family

The Bathroom needs attention, grout etc, no exhaust fan that work, stains on carpet, musty smell, aircon needed servicing. The wind noise all night through the front door was bad, an old wind stop sock on the floor??? Really. We had drinks in the resturant , and staff shut the doors at 9.10pm not 9.30, no offer of last drinks , we were out side in the tables and when the doors shut, the high pitched squeal from the wind and aircon drove us out. Generally staff were great and was a nice overnight stay.

I liked the location, the room was very comfortable and had everything we needed. The breakfast we ordered was excellent. Highly recommend

Very good value for money.

Kudos to the afternoon on-site manager: She calmly and skillfully managed a sold-out hotel during a multi-hour, city-wide power outage. Although she had to deal with so much, she was so patient and kind when we returned to the dark hotel after eating at a nearby restaurant. She personally showed us to the stairway to our room and made sure we were comfortable and safe.

The room was very generous in size, comfy enormous bed, and a lovely view. A balcony would have enhanced our stay. Maybe next time, as we would definitely visit again

Location

Staff were friendly and attentive. Location was ideal with small a small beach at the back of property. Very quiet and providing under cover car parking was a treat considering the temperatures were around 38C. i would definitely stay again.

Very comfortable spacious room. Can hear low level noise from other rooms and outside.

Comfortable hotel, well located. Large room albeit I would avoid room 407 next time as dark with no views

We always enjoy our stay! Room very comfortable and clean. Staff friendly and helpful. Great location.

I love staying at Bunbury Hotel Koombana Bay. The rooms are incredibly generous in size with great facilities. The views can be found exceptional if you're lucky enough to get a bay view. Staff are warm and friendly and never too busy to help. Check in and check out process is very smooth. Food is delicious and room service has always been quick. Can't fault the place at all.

We had a clean, comfortable room with a view of Bunbury. The pool area was clean and enjoyable and dinner in the restaurant was OK.

Very convenient location

Friendly staff

One of the nicest rooms I've stayed in for a long time. Big, nicely laid out - desk, couch, good bed. Huge TV ... good internet...

we were in a deluxe room with kitchenette. all good. Great stay, no complaints re hotel. MINOR. Our breakfast was not included (that's fine too), but we decided to indulge anyway and paid $30 each for it I don't eat much, but my wife enjoys breakfast. However, I thought it was extremely bizarre that they only allowed one cup of coffee in that $30 each, then charged $5 on top for all subsequent ones. Don't get me wrong, staff were great, but there is obviously some very petty scabby owner behind it as they were quite apologetic about it... Seems the sort of foolish decision where it obliterates everything good in one fell swoop... just petty.