Well fantastic place but they are so negligent!!! Firstly I payed for a week but I liked the location and decided to add other four days. The result is the whole first week I was sitting in plumbing issues as there was leaked pipe under the sink EVERY DAY!!!moreover bad smell out of tubes in bathroom. Chambermaids told all the room in the hotel have absolutely equal problematic state. They promised to solve it every day, I called them at night a I arrived and saw that water goes on the floor and my feet all the same and they fixed nothing. I quarreled as in similar situations in other hotels and cities they made a discount for inconveniences. Here no they were steady that they can offer only €20 for 11 days. Absurd! Every other day they forgot to change towels or tomorrow they give 10 bottles of water and 10 towels. All in all chaotic style of housekeeping that was my problem for the entire sojourn in Baku. But they are really very nice and sympatic laughing guys on the reception. The lobby is good, breakfasts also. But l regreted my extra four days here. I wanted to take money back for remaining two/vhree days and change hotel. Surprisingly impossible. Well strange bittersweet expirience

Great place to stay. The staff was super friendly. The bedroom was a little small but I was fine with it. Breakfast was great with many choices. The whole neighborhood was nice with plenty stores and restaurants.

The hotel is in the middle of parks, shops and restaurants.

Excellent location. Very Good Breakfast. Nice rooms with exception of the standard rooms; no windows.

Nice, new hotel in city center! Good service.

Air conditioning is turned to heating-only mode in October which requires opening the windows and that makes too street-noisy. Heaters are always on in the whole hotel hallways and if u turn it off in ur room they turn it back on. Bathroom smells and needs maintenance.

Otelin arka odaları klima konsollarının yanında gurultüden kulaklıkla uyumak zorunda kaldım dusa gırıcem aaaa sıcak su yok resepsyon ara sıcak su acsınlar odamı degıstırmek ıstedıgımde 30 manat fark ıstedıler sız sız olun pazarlık yapın 10 manatı kabul edıyolar malesef 4gun boyunca bu sıkıntı pazar gunu kahvaltı yapmayı unutun cunku kalmıyo yada sabah kuyruga gırersenız belkı bı kac dometes vs yıyebılırsınız personeller gayet ılgılı fakat onlarında elınden gelen bu Yorumu ikinci defa yazıyoruz bu arada nedense site gerçekten ne düşündüğümüzü paylaşmak istemiyor

So this was our 4th trip to baki. Having stayed at the top hotels in Baku, very last min we decided to check into Theatrum which is in the heart of Nizami street. U get out and it's restaurants and full of life. Rooms are good but make sure to go for the deluxe rooms. They hv a lovely restaurant right below. Their lobby and coffee shop area is gorgeous. Now the best part the staff / team - Front office manager Mr. Azer Mirzaliev who took care of us like we were VIPs. He was the most amazing manager we hv ever come across. Was helpful throughout and ensured we hd all the comfort during our stay right upto wen we were leaving. A smiling face always leave a mark on our minds n he is one of those. Another one on the list is Right, Gulnoor, Elnara, and the most outstanding security person who is always standing ensuring we are all safe. Thank you for the bful experience. Rest assured we r def coMing back to stay at this property just bcz of this wonderful team. Keep up the great work Azer as you are leading by example!

Amazing location, great accomodation, very friendly and efdicient staff