We waiting 2 hours for a dinner at the room. Staff come round 23 o´clock, when we already slept. But by the check out we have all food at the bill. On the reception cant cancled the dinner. :(

Very good

The staff were very friendly and helpful. The food in the restaurant was delicious and the breakfast buffet was fantastic. I will definitely stay here again..

I stayed in a room that was extremely cold. Despite setting the air conditioning to the maximum, the room never warmed up due to a cold draft coming in through the window. I reported the issue to the reception, but there was no improvement. They provided me with a small and noisy heater instead of changing my room or sending a technical team. The room was too cold, and I couldn't sleep comfortably at all.

Very good, modern facilities. Breakfast and Bar and service excellent. Not far from airport. In an industrial area, you can take a bus to city center, a taxi would cost 10 - 15 Euros.

Very happy with everything. Thanks to the staff

Lovely modern hotel, with friendly staff and great service.

Great staff. Very clean and safe.

Great hotel. Very friendly and professional stuff.

In our room, part of the wall between the bathroom and the room was glass. At night, turning on the bathroom light would light up the whole room. No night lights in the bathroom or room. The bed with down bedding were wonderful.

Very nice hotel, clean and modern room, friendly staff, quiet. I Recommend

I liked that the property was modern, clean, organized. Personnel was very nice and helpfull

Good for an airport hotel.

This hotel is very nice with excellent service, but the location is not beneficial if you want to visit old town. It's definitely a taxi or Uber ride. Their is a small mall within a 30min walk and a lidl supermarket 5 minute walk. This hotel has a chocolate hour on Monday, Wednesday and Fridays. I just missed on Friday and was told sorry no leftovers.

Room service forgot my order, the bathroom floor was covered in hair, the room wouldn't cool off, and the room lighting was poor. Interesting, but not a place I'd stay again.

Hotel was beautiful, but in a more industrial area, so not convenient to walk to anything. But, convenient to airport.

Accommodations are excellent and the staff is top notch. Highly recommended when in Zagreb.

Very nice hotel, very clean but not in the best location. It’s about 15 min from the city center.

This was the fanciest high tech hotel. There is remote control of mechanical windows and you have a master access to switches and outlets

We stayed at this hotel last year, and we give it five stars… It was absolutely outstanding… However, this year we stayed there twice and the second time it wasn’t the greatest We arrive to the hotel 15 minutes before 3 PM and they actually made us wait till 3 PM to give us the key to the room… my wife and the two year-old were sitting in the car in front of the hotel waiting for 15 minutes which I think is pretty unreasonable… the girl that (Josipa I believe) was checking us in was trying to call I believe housekeeping to see if the room is ready, but they refused to tell her so she had no choice but to make us wait… She really tried everything to get us in as soon as possible When we made the booking for this room requested some extra towels… When we got to the room they were definitely extra towels, but they were real tiny towels… We went downstairs and asked for a couple of big normal size towels, and they only gave us one saying that they ran out of big towels Which I also think is ridiculous… Hopefully next year they earn their five stars back…

Great staff. Nice hotel and amazing restaurant

Modern, very clean hotel in a convenient location and close to the airport, courteous service, paid parking

New, modern Hotel, everything was fine. Breakfast was good.

Lovely staff and clean room.

The staff are really friendly and full of tips, the room was comfortable and nice! to get to the center you have to drive about 12 min but other than that it was really convenient and comfortable.

The best hotel I have stayed in when on my trips to Zagreb. All staff, to a man and woman, were obviously briefed and certainly executed. Wonderful. Real care. I will be coming back.

Hotel is very trendy and the staff is amazing.

Very good stay

Great!

The property is fairly new and in great shape. We were given a handicapped room because we had two small dogs. The staff was great and dining was good. There is nothing spectacular about the hotel, but very solid service and infrastructure. It was clean and safe.

closer to the airport and a little far from downtown but hotel is in great condition and rooms are good and large enough and staff friendly

Great hotel. Super small rooms.