Don't let yourselves get fooled by the "5 star hotel" description in Expedia, because this hotel doesn't even meet the standards of a 4 star hotel. If you do a quick search through My Hotel original website, you won't find anything about this Hotel being a 5 star one. Also, it says in the original website that this is an aparthotel and that the breakfast is a grab and go type one. The facilities aren't luxurious at all, instead they're old, small and the common spaces are dirty. The staff isn't welcoming or even helpful. The only good thing about breakfast is a Starbucks machine because apart from that we can't really consider that a breakfast which is literally: apples, oranges and two types of croissant (that weren't fresh). Also, don't expect to find a Sauna (despite sauna pictures shown in the Expedia advertisement) because the place where it used to be one, is closed with not even an apology for not offering that service anymore. It has indeed a steam room: dirty and without the steam. Adding to all of this, the room is good if you want to kill the romance between a couple: old furniture and facilities; the warmest temperature of the shower was a mix between cold and tepid water; the view through the window was towards a building wall; noisy in the corridors; no bedroom flippers, robes or had gel in the bathroom were provided. Very overprice "Hotel" and what was supposed to be a get away for two turns up to be the disappointing experience I had in a Hotel.

Very welcoming and helpful front desk. Put our bags in the room early and helped us order a taxi. Room was lovely, really spacious (big lounge and kitchen area), bed was very comfy and high quality bedding. Couldn’t fault this place and will definitely return.

Considering this was supposed to be a 5star hotel with breakfast extra paid, the room wasn't the cleanest whilst nice interior I found quite abit of dust within environment which I wouldn't expect when it should of been cleaned before we arrived. Breakfast was also very, very poor. Literally croissants and cereal that's it. No bread for toast hot service anything even when I asked for cultery so we could eat croissants at tables got avery disgruntled member of staff saying she would get a "staff" knife Pool was beyond FREEZING and literally unbearable to stay within

Absolutely beautiful place to stay. Staff very friendly and helpful. We enjoyed the pool. And very happy it’s dog friendly

Room better than expected

Car park does not have sufficient parking for the property, and I’m pretty sure people who are not guests use the car parking as there are no parking enforcement schemes or reg number notifications in the hotel. Breakfast was ok , but a lack of variety considering it is only a continental breakfast (which you have to look carefully for when booking as it wasn’t obvious it was just continental. I travelled with my two children and the single sofa bed was not suitable at all for my teenage son, I would NOT have booked this room if I had seen a picture of what is classed as a sofa bed. He didn’t get much sleep at all. Rooms incredibly hot despite it not being hot outside - fans were in the room but they just circulate warm air. The electricity meter or system inside the door of the room omits a loud buzzing sound when being used. Overall - average stay , wouldn’t use the hotel again when travelling with my family but it would be fine for a couple - if we came by train

We loved Hy Hotel Lytham, particuarly the staff and especially Maxine, who could not be any more helpful. Top marks for staff, cleanliness, location and welcoming atmosphere. Cannot wait to return! Steam room and jacuzzi were a little cold but that was just a minor negative. Hope to be back soon.

Nice place to stay in St Anne's

Property was great, staff friendly and helpful.

Location is near the city centre it has a free car park check in was at the leisure centre desk was ok our room was up three stairs nice fairly new room with air conditioning and a fan because it seemed to be fairly warm with a sitting room with full kitchen table for 4. Folk 2tvs it has a swimming pool with spa good for checking out Lytham st Anne’s

This was a small loft room with very small windows and not a great amount of natural light .We had to climb three flights to reach the room with heavy cases .There was no soap or shampoo in bathroom.How they consider themselves as Five star is unbelievable .There was a mechanical door entry system for the main door which we couldnt see clearly to open as they were no lighting outside .

Great service , warm and friendly staff. Spacious modern accommodation a short walk to beach and shops, nice park opposite to take the dog. Simple but good continental breakfast with great coffee. Really enjoyed our stay at Hy !

The people on reception was amazing The apartments are great . It would be better if it supplied milk and shower gel and shampoo

The place was very attractive and well decorated, very modern cool vib to it !

This is our second time staying here. I like the overall feel of the apartment; the decor, bay windows. The sofa was the most uncomfortable thing I’ve ever sat on. We couldn’t sit on it for any period of time. This has taken a star off the rating. That plus some drunken people wandering the building in the early hours being very loud and swearing. Not something you want when you pay to stay in a nice place with your kids and lots of other families around. I would stay again but only if there’s was a good offer on.

A really premium feel to the accommodation. One of the nicest places I’ve stayed in.

Lovely hotel apartment. The only thing i would say is on a safety point of view. My 4 year old woke up in the night at 1.10am, confused (as didnt know where he was) and when he went looking for us, he actually went out the main door to the corridor and up the stairs (we were on the first floor). It wasnt until we heard him crying through the walls that we shocked awake and went looking for him. The night receptionist, was on and heard what had happened, but our son went up the stairs so didn't really see anything. We got him and brought him to our bed so that it wouldnt happen again. The reason this had happened is because the door didn't have a child lock on it, it locked but as soon as you pull the handle down from the inside it opened. I would suggest chain locks need to be added to the doors to prevent this happening to anyone else, as this could've have been a much worse situation for us. Apart from this we did have a plesent. I would say take tea towels and an oven glove though if you're going.

Apartment was great. Separate bedroom from living space. Didn’t use the kitchen but would be useful for longer stays.. swimming pool was amazing. Surprisingly big as the building doesn’t look massive from the outside.. very clean, good changing space for men and women.. would definitely recommend this place to others..

Hall way carpet really dirty which didnt make a good start. Very noisy fuse box and them subsequent power failure. Reception staff didnt have a torce for emergency backup so had to re pack my room with light from my phone. Moved to another room ( ground floor) where one of the sash windows lock was broken.

A nice looking room and hotel in general, just lacking on a few things like essential kitchen items, a better tv with all the standard channels and the the shower didn’t stay very hot for long

Nice spacious and clean property with welcoming staff.

Gym, sauna and pool were ideal for my needs. Not huge but pretty empty and accessable. Staff accomodating to my requirements too. Enjoyed and will use again

This place was fantastic. We had the best stay.

Apartment was perfect and the staff are amazing

The perfect stay, lovely reception and amazing staff. Our first stay but we will definitely be back!

Lovely place. Property spec was ideal. Staff super friendly on arrival. Pet friendly. If being uber picky the shower control was quite stiff so getting the right temperature was a bit tricky. Loved the place and will defo stay again.

Great location, spotlessly clean and well equipped.

Nice apartment, well equipped and convenient location

The staff, especially Maxine and the gentlemen working Sunday night were so welcoming and went out of their way to make the stay enjoyable. Would definitely recommend.

The location and rooms were great. Staff were very helpful and the pool facilities were lovely.

Incredible welcome from Maxine on reception. Our second stay here - really convenient for blackpool with good bus/ rail links or 1 hr walk. Love that the hotel is so dog friendly. Will happily return again.

Just great. Staff very friendly and helpful especially Maxine. Chic boutique cool hotel plus dog friendly. Fantastic Pool and Sauna. We had the executive room which was amazing. We will definitely be back.