The staff at check in and check out is extremely rude! Upon checking in, I asked about upgrading my room and the receptionist was rude and didn’t answer my question. Upon checking out, the receptionist who was also a supervisor was rude when I took my time answering her question about how I enjoyed my stay. The other staff such as the bellboys, housekeeping, restaurant workers were very nice, attentive and respectful. The food was decent but lacked variety. The rooms need to be updated; the furniture was scratched, the toilet moved whenever I used it. The air conditioning needs to be repaired, it leaked and made banging sounds. As a solo traveler, there wasn’t much for me to doin terms of activities. Most of the activities were geared towards families.

I arrived to the property and there was definitely a warm welcome. I arrived to my room and my room was hotter than it was outside despite the thermometer saying it was 60 degrees in the room. I immediately asked the front desk address the issue. Nothing was done about this our entire stay. Our roof began leaking day 3 of our stay(6 day stay). We asked someone for 2 days to come address the issue. The issue wasn’t addressed until i slipped and FELL(I injured my knee and hand) in a puddle of water in the bathroom from a steady stream of water from the ceiling. I have so many videos of the water leaking from the ceiling. Mind you we were on the highest floor of the hotel, so I have no idea where the leak was coming from. The temperature in the room and the leaking ceiling were the biggest problems, however there were many more including: NO TOWELS- we would request towels early in the morning so we would have them when we returned to the resort from our excursions. The bath towels were never delivered. ROOM SERVICE- sometimes the room service came and sometimes it didn’t. IF, and that is a big if, it came it came hours after placing the order. ELEVATOR- the elevators were broken every single day. They may not have been broken all day, but I walked up and down the stairs at least twice. I was on the very top floor. JACUZZI- The jacuzzi was dirty every single day. On day 2 of my 6 day stay I asked when they would be cleaning the jacuzzi, they said they would “try to get to it”

The air conditioner wasn't working properly.. Went to the front desk several times and no help. Our room was cleaned 3 out of 5 nights and one of the nights we had to ask if we could have house keeping clean up for us. Overall I wouldn't recommend staying here again.

The property is outdated for the price and the entertainment is lacking. Bathrooms need major updating starting with ventilation. Resort needs to adhere to posted dining hours.

Perfect spot if you want quiet and less quantity of people. Not a party resort. Food was much better than I expected from an all inclusive resort. Small beach and plenty of space to relax. Room suite was perfect!

I wish i spend my entire trip to curacao there, but the 2 days i did spend was great. The food was good, the beach was amazing i would recommend

I was pretty disappointed in this resort. The people, bartenders, and staff are great. The beach area is very small. There are only 3 restaurants and no bars open late. One of 2 elevators was broken for over a week. Each time being stuffed in an elevator with too many people. Our last day, the water was shut off for a few hours which resulted in the toilets not able to be flushed. It was like having porta-potties.

Where do I begin!!! At check in I was blindsided with the payment they asked for. I booked through hotels.com and I paid half (or that’s what the led me to believe) and the other half was due at check in. Well to my surprise the hotel said they never got the payment and I owed the full amount $1591 then!! All the money I brought with me just paid for the stay!! That was the first issue!! Second issue was on the second day we had no water. No water in the entire resort except for 1 area of the place for pretty much the day. There’s a smell (a really horrible smell) that comes from the toilets in the room the sink area at the bars.The beds were awful. I barely slept cause I was tossing and turning trying to get comfortable. The whole hotel needs to be updated. The plus the workers there are AMAZING!! Aura is the best. Ray the bartender and Manuel rocked!! They should be very happy to have those beautiful humans on their team. Next I will pay more and stay at a better resort!!

Great overall stay, food was amazing and workers were very helpful and nice. Hotel needs updating, only 1 elevator working, water pipe bursted but everything else was good.

All imma say is Francisco was great he is a real people person but Wendy & Joanna was totally terribles ,nasty attitude and unwilling to assist with everything they has no communication skills and just need to learn how to be polite to paying customers to comes to visit a place you work at

I have never been more disappointed with a property. I was here for my birthday and everything went wrong. One elevator working throughout the property, cold water, and poor drainage system. No protection over the food, birds ate more than we did. No towels available for a bath. Room service would answer and hang up. Water shut off during the day of our stay with no warning and the alcohol served was as bottom shelf as it gets. Most rooms on the first floor didn’t have air conditioning and we saw a few roaches.

This property has to work on the food and cleaning of the rooms and common areas.

The staff wasnt the most friendliest, although some were super nice. The food wasn't that great in general, and it took forever to be served at the restaurants. There is also not much to do at the resort. After the nightly shows around 1030, there is nothing to do, and it almost forces you to just go to bed. Overall, our time wasnt horrible, and i was relaxing, however i think i expected better/more out of Dreams, especially since their name is held high in the resort chain world.

Very friendly staff and a beautiful beach.

Bathtub was stained yellow. Toilet was stained. Bathroom was small. Room was rusted and not appealing. Resort was ok not what I expected and not worth price.

Need more food options

I had a wonderful stay at the Dreams Resort. Dreams is located right on the beach and the view is absolutely gorgeous. I was surprised to find that the resort wasn’t very crowded which made it more relaxing and peaceful. The staff was overall pleasant. I enjoyed drinks from every bar. The food was good. I enjoyed the seafood restaurant one evening with a beautiful sunset view. I would recommend staying at the Dreams if you’re looking to have a relaxing getaway right on the water.

The staff was amazing! Upon arrival we were greeted kindly. Heading up to the room we were very disappointed. The bathroom was very very untidy worse was we had 2 kids with us. Mèga at the resort was superb! Please ask for her when you get there! The staff at the breakfast and lunch restaurant was friendly and accommodating. The managers could’ve done better to accommodate us with the kids being in a room with a filthy shower. Will go back to Curaçao not to Dreams however.

There was not a buffett option for dinner. We wound up order room service every night which took a minimum of an hour to arrive.

There were only 3 Restaurants available, no Club.

The staff were not helpful and rude, dining options sucked, food tasted bad. Had to ask for room to be serviced. I wouldn’t recommend this place or go back here.

I was worried after seeing some reviews. However it was a great vacation. The staff was amazing. The property was spotless. Food was good. Drinks were good. Even though it was a small beach it wasn’t crowded. I would definitely stay again!!!

Much has changed since 2022.check-in is 3pm Our room was not ready until 530p. no acknowledgement or apology was made for the inconvenience.we were not greeted or acknowledge even with suitcases in hand. instead staff members spoke amongst themselves at the main entrance and disregarded guest . The main bar, had horrible drink, I ordered a mojito, pretty simple drink, disgusting. I stayed 5 days the bar had 1-2 bartenders there at any given day, wait time for a drink was 10-15minutes.The older gentleman usually solo by the grill bar was good. food options mediocre, staff not motivated to help with drinks or guest needs The main buffet area filled with birds which freely ate off of plates. Cabanas- first come first serve ,guest would leave there belongings on chairs claiming cabanas but would go to the pool area and not return for hours. no staff members overseeing or regulating. good luck getting a seat on the beach.Hotel provides a mobile application to download for requests, such as room cleaning, and request food, I mostly used it for room service, however not all request are confirmed nor approved but left on “pending”status.in 5 days my room was cleaned twice. Room service would come late around 5pm to clean your room, which is the time people usually return to rooms in preparation for dinner. for the price of $1600 a person I would never return to dreams unfortunately, so many other affordable options and even airbnbs. New management took

Had Flood in my room from the ceiling and i was on the top floor , behind the bar wasn’t clean even while serving. Not many options for those to who don’t eat pork. The service was very slow however the ppl were nice just took a very long time to come service you. I left dinner twice without anything to drink. No water no alcohol or anything.

Nothing good to say.

Everyone

We did't like the services at the bar and food court, it took forever to get a basic mixed drinks ,they had no ingredients for Pina colada for 3 days, no ice cream was available due to broken freezer, no utensils or clean glasses during breakfast ,we had to ask and wait for it, very slow service everywhere .The hotel is very old ,our room had a broken shower head, after multiples complaints they replaced it, never fixed a clogged sink in the bathroom. The pool was very dirty, not enough beach towels,I was very shocked the way they treat the customers .We would not recommend this resort .

I had a great time I would definitely go back, the staff was attentive and helpful!

For what I paid for my room it did not match the condition and the wear/tear.

The service was ok (rated 3). Could be better. The room smells like old apartment.

The resort was great! Staff was very friendly and helpful. Rooms, amenities, and facilities were great. My only vice is the food is not so great. It's very bland and tasteless. If you like flavor, I suggest bringing your own spices/pepper sauce.

Property has a great location services mostly OK a lot of the staff have attitudes the entertainment is pretty bad they just make a lot of noise doesn’t stop till 1030 overall this is a three star at the best