Lovely relaxing hotel, great service, recommended for a peaceful time in lovely surroundings

Amazing hotel. Thoroughly enjoyed our stay

I have travelled a lot and all over the world and this is probably the best hotel I have stayed in….Exclusive it certainly was….fantastic location, excellent quality and superb service

The design and style of the property is excellent with many little things considered, but what really makes it special is the staff who will always go the extra mile with nothing too much trouble. Bravo for the training and customer engagement.

Very cozy, clean and comfortable hotel. We stayed in the premium room which was very nice located on top of the hill.

Staff were without exception helpful, polite, professional, and extremely friendly. Pool area was stunning and not overcrowded. Room had its own mini pool as well. Excellent breakfast. Main restaurant seemed quite pricey but Plaka village only a short walk where there were a myriad of eating options. Fantastic place and would thoroughly recommend.

This is a really excellent hotel. Not only the staff was amazing alt all times, the entire resort was very well built and comfortable. The owner is local and owns a construction company and you can feel that by how well the hotel is built. There is a funicular lift for the rooms which are built on a steep hill making it very easy to access the rooms. The room has got a great size and the bathroom and toilet are separate and very good. There is plenty of storage space which I feel sometimes is lacking in hotels. The view from the room is impressive and the private swimming pool is quite good size. There is plenty of free water, a welcome pack. The gym is well equipped. The breakfast is excellent and at request some vegan options were available (although not a lot in terms of hot food). There are 2 large swimming pools and the beach is a 4 minute walk. They provide a shuttle to the beach. There are electric car charging points and electric cars for rental.

All Staff were amazing and nothing was any trouble for them

Nice staff pleasent overall

We got upgraded room , very nice.

Great hotel with friendly and helpful staff. Very good food and service in the restaurants. Good value for money. Thoroughly enjoyed our stay and would not hesitate to recommend a stay here.

Cayo was one of the best hotel experiences we have ever had. From the beautiful property, to the accommodating staff, we have no complaints and only praise for this hotel!

Room was perfect, private pool was fun, dinner buffet was delicious and staff was so nice. One of the best resorts I’ve ever stayed at and I wouldn’t hesitate to recommend this to anyone going to Plaka. Truly five stars!

Cayo is perfection! The location was great, the facilities amazing. We booked adjoining rooms and had a private pool with sun loungers plus two good sized balcony areas with outdoor tables/chairs. We ordered room service for dinner one night and enjoyed a quiet delicious dinner overlooking the village of Plaka Beach and Spinalonga Island. Highly recommend Cayo and I’ll return!

Accommodation is of the highest standard and staff are friendly and had working.

Beautiful, picturesque, amazing staff and food

Friendliness, Terrific villas

Great hotel, people, services, restaurant Exceptional view Quiet Luxious but not too expensive One of our best hotel

The hotel and its staff and everything during our stay was excellent. A very memorable stay.

Amazing hotel, couldn’t have asked for anything more. Every room has a sea view and private pool which was so relaxing, we also loved to spend time at the beach area which was free to use for hotel guests. Free parking was also a nice touch as well as the shuttle to run us down to the beach and back (or it’s a 5 min walk). The staff were also amazing, nothing was too much trouble. We loved spending our evenings in Plaka, there are lots of restaurants (all really good) and several little shops, we preferred Plaka to the nearby areas of Elounda and Agios Nikolaos.

I can not say enough good things about the team at Cayo. Rarely have we experienced as good a welcome, as professional yet friendly a team, or as much warmth and can-do from a hotel team. The hotel itself is beautiful, with magnificent views from all around the site. Our room was well-appointed - including it’s own lovely pool - although in October we found all the pools too cold to swim in properly. We would particularly acknowledge Stefania in guest services, who helped us set up a brilliant boat trip, and was generally available for anything we needed, and all the staff at breakfast, who couldn’t have done more. Personally, I’d like to see the hotel push their “eco” agenda further - no one needs tiny plastic shampoo, condition etc bottles anymore. These could be wall-mounted and refilled, as we’ve now seen in many high-end hotels, and towels hung up don’t need to be changed every day, but this is a small point. In general, we would recommend the team and the hotel unreservedly!

I can not say enough good things about the team at Cayo. Rarely have we experienced as good a welcome, as professional yet friendly a team, or as much warmth and can-do from a hotel team. The hotel itself is beautiful, with magnificent views from all around the site. Our room was well-appointed - including it’s own lovely pool - although in October we found all the pools too cold to swim in properly. We would particularly acknowledge Stefania in guest services, who helped us set up a brilliant boat trip, and was generally available for anything we needed, and all the staff at breakfast, who couldn’t have done more. Personally, I’d like to see the hotel push their “eco” agenda further - no one needs tiny plastic shampoo, condition etc bottles anymore. These could be wall-mounted and refilled, as we’ve now seen in many high-end hotels, and towels hung up don’t need to be changed every day, but this is a small point. In general, we would recommend the team and the hotel unreservedly!

The hotel is great ,but i paid for heated pool and got cold pool.

Very attentive staff. Clean and elegant design. Excellent food.

Beautiful Hotel. Best place we have ever stayed in! Can only highly recommend it!

Beautiful Hotel. Best place we have ever stayed in! Can only highly recommend it!

Das Hotel besticht durch wunderbares Design und wirklich nettes Personal und Gastfreundlichkeit. Toller Blick auf die Insel Spinalonga und die wunderschöne Bucht.

Das Hotel besticht durch wunderbares Design und wirklich nettes Personal und Gastfreundlichkeit.Toller Blick auf die Insel Spinalonga und die wunderschöne Bucht.

The hotel was brand new and a lovely oasis of calm. The staff couldn't have been more helpful or friendly,and the views were incredible.

Dream hotel in beautiful Crete. Newly opened resort with great infra-structure and incredible service. The whole staff is well prepared and extremely friendly. The accomodation is very spacious and modern. Great provate pool with incredible ocean view.

Great brand new hotel with stunning view and very friendly staff. The contemporary design aligned with the scenery and the nature.