We loved the room which was clean and spacious with great amenities, however there was a slight damp smell. The rooftop onset was amazing albeit rather hot so we had to keep adding cold water the entire time we were in it and only used it once for that reason. The property would be improved with an option for breakfast.

Simply incredible cannot say how great this place was. Perfect hotel

Staff were amazingly helpful and property was clean. Worth the price in my opinion.

I love the private onsen connected to the hotel room. It really made for a romantic experience

amazing design of the room, a beautiful hotel. very stylish. direct access to the personal rooftop onsen from the top rooms. such a great place

Our stay at Hotel Zagakukan was fantastic! The surrounding area is beautiful and close to the subway station and bus stops. Although the hotel is only rated a 2.5 star, this felt like a 5 star hotel with all the amenities provided and the quality of the room. The room was huge and super clean, and of course the best part was the private roof top onsen! Would definitely recommend this hotel to anyone taking a break from the bustling big cities.

This hotel stay was a dream. Such a comfortable bed, spa-like bathroom setup with hot spring water in the bath. There were comfortable yukatas, pajamas and slippers available for use. We can’t wait to come back!

Very convenient location in Hakone. We booked a room with the private onsen and it was so worth it. Would highly recommend to anyone who is looking to book a place to stay in Hakone that is also close and in walking distance from Hakone Yumoto Station.