Well it was our first time staying at this hotel, friday night was good but saturday morning was laying down and found a bed bug! Told the front about it switched me rooms! Even though they switched me rooms my wife wasnt able to sleep just thinking we found one!

Easy to find, safe location just south of the city, staff was wonderful, hotel and rooms are clean, great/clean hot tube and pool, breakfast service was very good. Staff immediately corrected a couple of very minor issues in the room. Parking is secure. although a bit limited during peak days. There is a great little bar/pub within walking distance, great food and beer. All in all the stay was worth the money, I have no complaints, I would go out of my way to stay here again, it is that nice!

Staff and hotel was excellent.

I LOVE that they have an EV charger. The bed was so comfortable! The staff was so kind and responsive. Only annoying thing was the walls in the hall were very beat up and the breakfast was not good.

Room was clean and spacious. Hot breakfast buffet was good but I've had better. One nearby restaurant. No nearby shopping. Ample parking. Main problem I had was no one available at the front desk. When I arrived to check in after 9 hours on the road, I waited at the front desk for at least 5 minutes before someone showed up. I called the front desk while I was standing there. The phone rang unanswered then hung up after 30+ rings. I called again and the phone remained unanswered. There were at least 3 portable phones by the ringing phone. Perhaps if the absent front desk person had one of them he could have answered. Finally, Daniel showed up saying that he had to be away for a few minutes for some reason. Didn't apologize for the wait after I told him I'd been waiting and had called a couple times. When I checked out the next day, again no one a the front desk. I finally just put my key in the key deposit cup after waiting for a couple minutes and left. I won't be coming back to this hotel because of the lack of service. Every other hotel I stayed at during my 12 day trip always had someone there to assist with my needs.

Nice property. We arrived around midnight while on a cross country trip. The room was spacious and clean. The beds were very comfortable. Definitely would stay here again.

It was convenient to where my meeting was.

We loved staying at this hotel!! It was clean and the staff was so nice!! They greeted you everytime you left or came back! The bed was comfortable and I liked how much room there was! The price was great also!

Always clean and amazing , except the water in the shower kept going hot then cold .That's never happened to us before .

We stayed in this hotel for one night. Everything was good

Requested stay at Comfort Inn in Albuquerque, NM for Oct 7,ck out Oct 8. Pet friendly hotel. Went to check in about 4 pm, was told there was no reservation! Showed them itinerary and indeed, it showed we were at the wrong Comfort inn. They explained that we were probably booked at Comfort Suites(just up the road). We moved on to that property and YES! They had our reservation and we proceeded to check in when we noticed a sign on the desk that said NO PETS ALLOWED! I explained I booked thru Hotels.com and they said sorry! “I’ll check with manager to see if he’ll make an exception.” Waited almost an hour for manager to call back. He said NOO, NO EXCEPTIONS! Young lady said my money would be refunded. Frustrated, we left and went back to Comfort Inn! Thankfully, they had a room available, accepted our pets (for a fee) and I, again paid for the room! I have yet to receive my refund from HOTELS.com for screwing up my reservation!

Clean room, friendly front desk girls, good quick breakfast in clean condition

The reception employees were so very friendly and helpful!

We have stayed at this hotel over five times now and every time customer service up in the front is awesome. The rooms are clean. Beds are comfortable. This is the only hotel we love to stay in when we come to Albuquerque.

The staff is amazing, they are very polite and helpful. We were plecently surprised with the treatment we received at the front desk (Jazmin) went above and beyond. The hotel is clean and cozy. It was an amazing view of the city. There is always good coffee in the reception area Room is very spacious, bed is very comfortable as well as the pillows. All amenities inside the room are very clean and in good working order . Towels are nice and fluffy, bathroom is very clean and well maintained. The breakfast was delicious, there are scrambled eggs, sausage, biscuits and gravy. They also have, juice, yogurt, cereal and fruit.

It was nice

This is my fourth time staying at this hotel. It is a great hotel with a great price per night. Very friendly employees, safe and with a great view of the city. I am coming back to his hotel on my next visit.

Great place to stay

Everyone was so nice and the hotel was nice and clean.

Amazing,the best. Hotel clerks were friendly polite helpful, especially Rubi.

Extremely rude and unprofessional manager. He yelled and threatened me with fees over his mistake.

Manager was extremely rude. Most unprofessional attitude I’ve ever dealt with.

Check in was quick, front desk was very friendly and helpful..liked the fact the pool and jacuzzi was open till 10pm. Plenty of parking was in a safe area. Room was spacious had a fridge/microwave..bed was comfy..room was clean. Continental breakfast was great. Would definitely stay here again 👍

Very good check in experience. We needed a room on the near elevator and the hotel did it's best to accomodate. Next door sports bar .

Staff was very friendly. Room was very clean.

Nice

The gentleman at the counter was awesome! Very friendly and remembered me from 9 days prior. The girl who checked me in was slow and needs better training or charm school.

I really enjoyed our stay!

property very clean management very nice. Hope to stay here longer.

The staff were so helpful, even to kindly show us direction of the facilities and surrounding areas. We enjoyed our stay with an excellent breakfast with green chili.

Friendly staff, I appreciate being greeted and it was a comfy relaxing place to stay after a long travel day.

New hotel, fast check in, clean, quiet, with a nice new restaurant next door