They didn't clean the rooms.

Love this location. Walkable to Kierland Commons - Tommy Bahamas and Mastro’s Ocean Fish House is across the street. Quick car ride to many other restaurants and the 101 highway. Smells very nice as soon as you walk in to the building. Property very well taken care of. Highly recommend!

The staff at the front desk were amazing and friendly!!! Housekeeping was the only thing I can complain about. We had to ask for towels everyday. One day we asked for clean towels and they did bring them. However, they left the dirty ones on the floor. Just not top notch for whey we paid for the room.

Very nice

The hotel is nice decent and quiet. One thing is they don't have room service.

Staff was great. Hotel was extremely clean. Great area and amenities

Great night

Fresh clean hotel and very comfortable bed. Rooms are large as well as Bathroom. This will be my go to hotel when I visit Scottsdale. Great location across the street from all the shops and restaurants. Great value as well.

Very convenient for walking to shops and restaurants.

Parking was a bit full when we went and the room was not the cleanest

Location and cleanliness

Great stay.

Located in a great location with friendly helpful staff. Very clean!

Easy to get around

Beautiful hotel! Great location by Kirkland shopping and restaurants. A little slow on housekeeping.

Apart from putting me at the end of the hallway, everything else was fine.

Easy check in. Close to shopping and dining. Very nice room. Easy convenient parking.

Everything was great.

All good

Lobby is gorgeous. Room has a nice set up. Our bathroom sink had a drainage issue (appeared as if prior patron smoked and put ashes in sink). Midway through the night it stopped draining. Room was fairly spacious. I could hear my son cough in the room all the way at the elevator (we were at the end of the hall).

For the price it’s not too bad. We like the amenities and the convenience. Staff is decent and friendly. Breakfast was pretty delicious!

We enjoyed the lobby area, nicely furnished and a great assortment of reading material. Clean and bright space. Breakfast very reasonably priced and good choices. I found room a little bit loud with traffic. Overall an easy stay, close to a great street of pretty shops and restaurants.

Great place to stay for shopping, food, and recreation!

We had a very nice time, we had left another hotel due to its sub par accommodations. The service person at the desk was so accomodating and got us in our hotel room well before check in time which was so nice. Our only problem was that the housekeeping never came in the four days that we stayed. We never had new towels, or clean glasses or beds being made. Also, the continental buffet was substantial on the weekend, but as the week days progressed, we felt like the food became more sparse and they kept running out of coffee and egg bake which was the main choice of the buffet. We ordered off the main menu twice and both times the order was given to us incorrectly.

Very pleasant. Casual and comfortable yet very professional.

The property was beautiful, and clean. The front desk team seemed annoyed and very unwelcoming. The morning breakfast crew was great!

What draws my attention about hotels is how clean they are, especially the bathrooms. This hotel”s bathroom needs a little more cleaning.

The hydration filter was broken on all floors. When I informed the front desk about it, she told me some floors have it and the gym does too. All floors had it broken, except the gym because it didn't connect to the central line. It was very inconvenient for me to look through all floors and then have to come downstairs to the gym. The air conditioning wasn't working properly in my room and it was quite hot. The front desk receptionists weren't friendly or helpful. The environment did not feel welcoming.

I was impressed the moment I walked in until the moment I left. The place was pristine, modern & staff was pleasant. I was only there for one day but would definitely go back!

The air conditioner was rattling when I walked in the door, had to call service immediately because it was so loud. They came in and literally taped some cardboard to the side of the unit. But they were prepared for it, which means it happens often. Even so, it was still incredibly loud every time it turned on. My toilet also wouldn't flush, and the seat was broken. After several calls, they came to fix the toilet. The biggest issue was the temperature of the room. I understand they want to lock the thermostat to achieve eco-friendliness, but it wouldn't go below 68. And when set at 68, the room cycles up to 71 before it comes back on to bring it back down to 68. There were 4 of us in 4 separate rooms and every single one of us woke up multiple times during the night sweating. The walls/floors/ceilings are also paper-thin, meaning you can hear every word from the couple in the next room, and when someone in the room above you wakes up at 5:30 in the morning, that's when you're getting up too. In short, the bare minimum you would expect from a hotel room (much less one at this price point) is to be able to get some sleep. Over 3 nights, none of us got much of that.

Nice area close to101.

Very nice hotel and staff.