The bed was comfy and room was clean. Only bad thing is that there’s a lot of noise at night from the road.

Great new place

Our King size bed was not plush, it was uncomfortable.

Awesome Customer Service

All good

Fire alarm was turned on during the night and lasted for about 4 hours I couldn’t sleep because of it

My husband and I are truck drivers and we travel with our 2 dogs. Any time we need a break we try and find a Tru. The hotel in Laredo is always an amazing place to stay and our dogs are welcome. The hotel staff are always amazing. Y’all are doing a great job!

Went to visit my mother for Mother’s Day Staff is friendly.

No drawers , a couple of shelf’s under the tv

We enjoyed our stay great hospitality. Just showers need to be cleaned due to previous tenant hair being in the shower. But, rest of the room as clean and comfort.

The air conditioner was terribly loud and made it extremely hard to get any sleep room #528 room was clean it was just ok for me but mostly due to no sleep

Helpful, friend staff. Comfortable stay. Great breakfast options.

We came into Laredo to watch college golf tournament and the hotel was very clean and staff was nice. I will stay there again if i come to town

I had a wonderful welcoming experience. The front stay was wonderful and made our dog happy and welcomed. This place is in a perfect location.

Hallways and rooms had kind of an off putting smell. Really basic breakfast and limited tv selection. Was not the value for the money. Comfortable beds and nice showers.

Our stay was great! This is our 2nd time staying at this location.

This place is quiet,clean it's a small room but is ok for a night stay. The breakfast is too limited but is ok

Excellent location

There was an excellent service in all ways, the staff was kind and always give the extra mile

The person at the front desk was very rude. She had a bad attitude and was not helpful. When we checked out, she still had the same attitude and a terrible disposition. I reserved two rooms and she totally charged my family and I incorrectly. She also over charged my elderly parents an additional $100. for their room. What an inconvenience! I’m sure she treats other guests the same. She’s not fit for this simple job. Also, the electrical outlet in the rest rooms were not functioning. I had to call the front desk and they sent maintenance to our room during our stay. That was unprofessional.

The walls are very thin and I heard flushing in the walls and people in the room next to me all hours of the day.

Very clean, friendly helpful staff!

Always enjoy staying here! This timr around idk what it was but the floors were rather slippery. Had them mop it and it somewhat worked. Staff is always awesome and friendly wit us!

I didn’t like that they wouldn’t empty trash daily ,didn’t offer clean towels , I didn’t like their breakfast, insects in bathroom sink, room was very small, and not very much parking space

This hotel is fine, it wasn’t anything special though. The biggest let downs were the storage spaces and the free breakfast. Now, maybe I just didn’t look into it enough but I was surprised when I got to my room and noticed no closet, no dresser, nothing. There are hooks on the wall that they’re trying to pass off as a closet. You have to hang your clothes on top of each other on hooks across from your bed, my pants were folded on a table above the mini fridge, overall super unorganized. No storage in the bathroom either, you have to just leave all your products on the counter which isn’t large by any means. The breakfast was advertised as this adorable breakfast bar with options for everyone. Now, I know these free breakfasts aren’t anything special but this one is particularly lacking. You can either eat a bagel, toast, premade sandwich, oatmeal or make your own waffle. No eggs, no protein, no fruit. And then the rest of the bar is just sugary toppings. It’s nothing like I expected and even with my low expectations, it somehow went below them. I also just feel like all the floors in this hotel are sticky, my room was particularly sticky—my socks were grey after just walking around my room..

Very clean, great staff.

Check is was easy, breakfast was good, the sleep was nice, Auto curtains and blackout is very nice. The rolling desk and chair were good. AC being on already was perfect. The sink was durty when we got in, and we later discovered it didnt drain very well at all. I notified the staff so the next guest didnt have the same issue.

Everything was great. The all online check in and digital key ws the best

My stay was very nice. The staff at the front desk was very friendly and helpful.

Friendly staff clean nice breakfast

The room was to small, no microwave no coffee maker and the refrigerator was to small the breakfast nothing to write home about but the coffee was good

Everything was great. I was just expecting a bigger room and not so compact. I had my 8 month old daughter and wife and it the space to walk around was very limited. Overall a great hotel though!