Nice hotel in a nice area. Rooms were clean, hotel was clean. I felt safe. Staff was friendly & attentive.

Great stay, no complaints.

Had a great time staying here for Sonic temple.

The room was not ready when we got there for check-in. And there were multiple windows broken in cars.

Great stay

Room was not ready at 3:00 pm check-in time. I turned on the in-room fridge but it didn't get cold after 2 days. I didn't need it for anything urgent and forgot to tell the staff when I checked out so they didn't have a fair chance to remedy the situation.

Good Experience

Good spot

I booked this room for my daughter and husband and they have two service dogs. The hotels website said that service dogs were free and i actually called the hotel its self to verify it , they verified the same information . My daughter got there late at night and was informed that there is service fees for the animals , they explained that hotels website was wrong and that they go by the their (hotels policy ) , i even tried to call them and explain that i called and talked to someone when i booked it and verified it . The lady worked did try to work with us and she only charged for one dog so we ended up paying for it since it was late . Hotels did refund me back the money as reward cash but it will do. Her car did get broken into along with others on last night and smashed her window, police did say it happens a lot . when conventions were going on.Hotel wasn’t bad just had miscommunication.

The service was pretty normal. I feel like the it could have been cleaner but it wasn't nasty by any means. The beds were squeaky and not comfortable though.

The room was very clean and comfortable. The check in was great. However there was a lot of broken glass in the parking lot. My friend actually slipped on it getting out of the car and cut her hand. The person who checked us in said that it had happened the day before. The glass was still there when we checked out the next day.

Cons: Room had no toilet paper, stains on bed, ant infestation by the bed. Had to change rooms. Pros: Staff was nice. Pool was freshly cleaned.

Everything great but the "queen" beds it's feel like a full size

Great

Room was great! Quiet. We enjoyed our stay!

BEWARE of this property!!! Even though the hotel is very nice and clean and the area is overall good (since the Easton mall is within walking distance) there was 25 car break-ins the Sat night we stayed there with one of them being our truck. Police told us this was the second time within the last 2 weeks this has happened at this Hilton location. Several vehicles were also completely stolen. Supposedly this area is notorious for gangs of thieves doing this to hotel guests with their cars in the parking lot. Some times the thieves will even do the break ins with security guards watching the whole time but aren’t allowed to do anything other than call the police. Likely within 2-3 min 25 cars were broken into. Do your homework, don’t leave valuables (especially guns) in the car, keep it locked and parked near the main entrance of the hotel if possible.

Convenient check-in, clean room, quiet hallways.

Hotel was just okay. I don’t think it lives up to the Hilton name. Hallways were dirty, coffee maker in our room only had one coffee pod. Asked for extra blankets and were told we’d have to come get them. Water pressure in the shower was terrible. Most hotels seems to have a couple of complementary bottles of water in the room. Not this one. Probably wouldn’t stay at this location again.

Asked to service the room the 2nd day. They didn’t. Asked for towels. Waited for 45 minutes and had to go to the front desk to request them again. A new facility but not maintained well. Same debris on the floor on the 3rd day as was on the floor the first day in the halls and elevator.

A very nice, clean place. Everyone was very hospitable. The restaurant had terrible service, but besides that, no complaints. The location was great as well.

The hotek was very close to shopping, however, they need to do better! Dirty floor and toilet. The male checking us in could use a course in hospitality and could have been way more courteous. I will not be booking this hotel again

I didn’t like how my room wasn’t ready when me an my wife which is 3 months pregnant arrived an they couldn’t upgrade us we waited over 3 hours for the room to be ready just unacceptable

The location is close the mall. Lots of local conveniences. It’s clean and the staff is friendly.

I always stay at Hilton hotels

We enjoyed our stay and would stay there again.

The front desk attendant this morning was very frindly and helpful.

Great stay!

Our stay was mostly ok. I’m not one to typically complain, but, this will be an exception. With hotels, the minimum service I expect is that the room is clean, safe, and we have the number of towels appropriate for the number of people in the room. If there aren’t, I expect the front to provide the additional towels needed. We had 3 people and 2 towels. My wife went to the front desk and requested one additional towel. She was told by the woman that eventually came to the desk (no one was there and she had to wait…it was after 8am), that there were no additional towels in the building to give her. That was it. She didn’t try looking for one. She didn’t even offer a pool towel. Tough luck for us. (The person that checked us in the evening before said if we needed extra towels, that they’d be happy to provide one. Too bad they didn’t deliver the next morning.) UNacceptable. ESPECIALLY for a HILTON. Motel 6 had treated me better. Absolutely no effort to address a very basic, reasonable need. We don’t ask for much…pretty low maintenance. Everything else was fine, but service was terrible.

I was traveling for work with my youngest son . Very easy check in , great location , friendly staff , clean rooms . Great stay . Will be back !

This is an awful place to stay!! The limited staff do not know what they’re doing- it was ridiculous! No water or soda in the hotel- half of the bulbs burnt out in the guest room- no soap in the bathroom- too much to list! Avoid at all costs!

We only had one small trash can in the bathroom. We had 2 pillows for a king bed. Trash was overflowing everywhere. I had to ook in drawers for creamer and the coffee was completely out. The staff were very friendly. The breakfast was lackluster. Not everyone likes runny eggs. There were kids from a soccer tournament running up and down the halls being loud and unsupervised. The doors are hard to open and slam shut so it wakes you up any time aomeone goes in and out of the room. We were on the 6th floor and heard all of the outside noise. Its totally not sound proof.

We almost stayed somewhere else… but I forgot to check their reviews. Last minute I did and saw awful things. So I switched to Hilton Garden Inn. SOOOOO happy we did. Hotel was top notch. Clean, beautiful and great service… for the same price. Reviews make a huge difference! Thank you to those who leave them!