I was assigned a room at the first floor. All rooms for the hotel is facing the main road, so a bit noisy. Mine even worst to have 2 big rubbish bins and a public toilet, very bad shell. The noise insulation between room to room is bad. I woke up in the early morning by people taking bath next room.

The staff were accommodating, very friendly. The hotel was very clean. The TV didn't work upon arrival, but after telling the receptionist, they sorted it out whilst we were out exploring the city so we were not bothered. I wouldn't recommend getting any of the room packages they offer. My wife and I went there for our anniversary, so for 35 euros and they put up 6 balloons, and gave us 3 chocolates. They refunded me when I complained which was nice, but it seems like the extras are not very well thought out. The breakfast was ok for 15 euros per person per night. It's a great location. Easy 45 min walk to all of the main tourist attractions. The metro is a minute walk away too which is handy getting to and from the airport. Great Japanese restaurant nearby called Kampai (7 mins walk away from the hotel). Great Korean restaurant nearby called Jjin (6 mins walk away from the hotel).

Excellent hotel. Wifi did not always work. It would disconnect. please fix this.

I came from southern France on the TGV and this hotel was across the street from Mount Parnasse station so very convenient. It's fun and inexpensive and very convenient. People quite nice. Would definitely use it again.

Poor experience and terrible customer service. Was contacted by the hotel via hotels.com in advance advising the air conditioning had broken but that they would give 20% off the room rate. I still had time to cancel and change hotels at that point but I kept it due to the discount offered. On arrival I was told that although the acknowledged they had promised a discount, that was a lie and they would not provide it. No concern whatsoever from the desk staff, no effort made to fix it, no apology, just generally poor service. Room and view were dingy and dark and do not match their photos online. Eiffel Tower view was actually only seen by sticking your neck out of the window. The hotel actually faces an ugly tower building.

Great breakfast and kind helpful staff

Location is not great since it’s Montparnasse. It is right next to the train which is very convenient however. Hotel itself is really nice

I was on the seventh floor and heard people on the street level talk. Paid for Eiffel Prestige and got a main view of an unattractive Montparnasse Tower though the hotel said that our room offers a stunning view of the Eiffel Tower