Overall, a solid property whose biggest perks are the included bikes offered with your stay and the breakfast. Room could be much improved by removing or replacing unnecessarily large furniture that caused the room to feel claustrophobic. Front desk service is really hit-or-miss. One attendant was fantastic while another treated us like we were absolutely wasting her time. In general, the stay was just fine but I don’t think I’ll stay here again.

Had an excellent stay for a quick get away, the hotel has a great location and easy access to town. They also have bikes!

Sarah was a super host and the location is fabulous.

High quality toiletries and linens. Very clean. Amazing walkability to the entire “Town” area of Nantucket with dozens of shops and restaurants. Easy pickup from Uber and 2 blocks away from the visitor’s center with a shuttle to Cisco brewery.

The hotel was charming. The staff superb. We had a wonderful stay and would recommend the hotel.

stayed here for 2 nights recently, got treated very well

Amazing 48 hours in ACK. This hotel is a well decorated gem in the perfect location downtown. Stayed in the suite and it was very comfortable for 3 people (although bathroom is in the primary bedroom). The service was absolutely excellent - Sarah and Ali couldn’t have been better hosts. For those familiar with Nantucket, this is a great find. If you are not familiar with Nantucket, remind yourselves most properties are BnBs and this is a great choice - it’s newer than most of them and again you can walk anywhere. Also nice touch with Le Labo amenities. I don’t think the high price tag of the resorts on the island are worth it - def choose this spot for quick weekend trips.

Small rooms. Weird, inpersonal check in, not a 5 star! More a 2-3 star. Not great. But good location

Not good at all. Pictures on website incredibly misleading. Booked and then tried to cancel within the hour of booking and wouldn’t let us. Took huge advantage of people being stuck on the island when ferries were canceled and charged over $800 for the night!!

We have traveled the US, Canada, Mexico and most of Europe. With out a doubt the was the finest hotel stay. From check-in staff, cleanliness, comfort and walking distance to shopping and sites. 5 stars

Great location downtown. Room was clean and roomy particularly for a Nantucket Inn. Lovely patio in the back where happy hour cocktails served. Very attentive manager.

Property was recently renovated and is in gorgeous, pristine condition. Has all the latest amenities, which is unusual for many guest houses in Nantucket. The staff was extraordinarily accommodating and helpful. Overall, a wonderful experience, although expensive!