Excellent

The staff was friendly. The room was clean and comfortable. The WIFI service was very good. The staff was very aware fo COVID-19 restrictions and made me feel safe.

I did not get a hand towel or a bath mat on the first night. It is my fault for not asking. I noticed this when my room was cleaned the second night. The gym equipment was a bit old and damaged. A spinning bike was missing a pedal.

Great customer service Great location really close to downtown and other activities. I really recommend this hotel.

The hotel is on the main road so good if you are doing a long distance travel. They are pet friendly, the room was clean and the beds and pillows were comfortable. Shower pressure was good.

I was a little disappointed with my stay here. The room was quite dated and we were not allowed a tv or air con remote, when we requested these an employee came up to switch on the air con for us but would not let us keep the remote so we were unable to adjust it the next day. We arrived around 9pm after driving all day and the restaurant was closing so we asked for recommendations close by but we were told to just go in to town. We also asked for some basic amenities for the room like ice and an extra glass (only 1 in the room but 2 people staying) and were told no. The staff were friendly but could not speak English, I speak a little Spanish but it just made the rejection of amenities a little more frustrating. I don't think it warrants the 4 stars. I would come back but I would look for alternatives beforehand.

It was rich with Mexican culture

My room was cold and noisy from the freeway noise

The staf attention

It was a very good hotel clean and in a good location