Limpio

El personal de recepción y el personal de atención via whastapp, cargaron un costo muy alto comparado al pactado

Buena atención y disposición. Rico desayuno, todos muy amables. Muy cómodo el departamento todo equipado. Lo recomiendo

We found everything in the apartment to stay comfortable recovering from surgery. Breakfast to order which was delivered to our apartment was amazing!

Too much noise from a family partying for two days. Noise from the street, which surprised me because I have stayed there in the past without any inconvenience.A little bit cold in the apartment.

The beds were very comfortable and there was plenty of space for our family of four. The staff were attentive and helpful. We had a couple of minor issues with the TV and the hair dryer, these were fixed straight away. Usaquen was 10-15 minute walk away.

The fridge was very noisy. The gym wasn't great, it had 4 machines and 1 was out of order.

The location was excellent to visit places.

Building construction in front , so noise!!

Staff was super friendly and the location is unbeatable.

Not much to dislike

My experience was really excellent! I had to do a quick trip to Bogota, I found Travelers was quite close to the institution I had to go to, and the staff was very responsive and helpful at the time of arranging transportation to the hotel. Everything was spanking clean and the apartment exceeded my expectations by far with such nice accommodation, and a great price as well.

The only small problem I had was at the time I had to make the payment for the hotel, I need to clarify, I think this is not completely related to the hotel but I have noticed that many banks in Colombia (Bancolombia among others) I was not able to do the payment with my international cards (I tried to use 2 Guatemalan debit cards, 1 Guatemalan credit card and 1 British debit card). but the staff from the hotel was QUICK and RESPONSIVE and helped providing a link so I could make the payment.

Apartment is huge , full equipped with kitchen and pretty clean. Breakfast is served Daily in room, you can call anytime from 8am to 11 am and order it, normally takes up to 40 minutes if you have a large family like ours.

Everything is nice the only thing I found was that there was a noisy neighbors on the up floor room that liked to run many times from side to side the apartment at 11 pm.... But I called the front desk and they take care of the situation.