This was a room that was booked with my 80 year old mother and my two grandchildren ages 1 and 4. First of all there were holes in the curtain, we found chicken nuggets and fries along with tons of crumbs in the drawer of the night table, we had the thermostat set at 90 and still were freezing due to the AC unit not having a cover in it and cold air coming in and desk could not find one, there was no plug for the tub and one could not be found, pool area was dirty gum and garbage in ground and hot tub disgusting. Was offered to move to another room but would have been to difficult with everything we had for my mom and grandkids

I have stayed here many times this year and notice that the staff works very hard. They are always friendly, professional and welcoming and have accommodated what I needed at every stay. Rates are great and breakfast is cooked to order and hot. Thank you Days Inn Bismarck staff

The last tine I stayed here i noticed a difference. I used to think this hotel was great! It wasnt a luxury place but good enough and above other hotels. Nowadays its starting to see some wear and tear. This time i had a 2nd floor room. Door B doesnt lock up. Room was clean, comfortable enough. My room didnt have a fridge but thay could have been an oversight on my part. The stairs going up to my room, i could feel a couple of them move while walking on them. I also noticed a price increase. When i could pay this same amount for a jacuzzi suite room before this trip. The check in process was fine..however they only did one night on my key, i was staying 2 nights. Only got 1 hot breakfast slip- but i didnt use it anyway. Just thought it was odd. When my key stopped working i understood why. I was hoping my last stay here was just one of those days. After this trip...its wasn't. Unfortunately this hotel is going down hill. It needs renovations and maybe some updates. Kind sad to see. This was a favorite place to stay for me.

Hotel has some natural wear and tear, but some were inconveniencing such as the lock on the door not releasing so you have to insert your card several times and then lift up on the door itself to enter.

Worn out building and disinterested staff

Poor customer services

The man serving the breakfast was very friendly but there were limited breakfast choices. I also liked the hot tub and the bed was comfortable. Overall, I was not impressed with my stay there. The first key they gave me did not open the door unless it was swiped about 15 times. I went back to the desk and mentioned it could be a safety issue if I had to try multiple times to open the door. The guy working seemed annoyed that he had to help me. He shrugged his shoulders and said he could move me to a different room but it was upstairs and they had no elevator. I asked if I could get a new key and he then gave me one. That key worked fine. The closest access to my room was door B (at the back of the property) which was never locked. The last night I was there someone was knocking on my door at 3:25 a.m. I didn't answer but when I got up to leave at 5:15 a.m. I went to get ice and saw a man and woman messing with the coin machine in the laundry room. They did not appear to be guests at the hotel and I saw them again walking across the highway when I left. When I checked out the same guy was there as when I checked in. Again, he seemed inconvenienced when I asked for a receipt. I may have had a different experience there if a different employee had been on duty. I do understand there are staffing issues at most hotels, but this one could definitely use some improvement.

Enjoyed the pool though it was dark after sun went down and no lights were turned on by staff. Breakfast was average. Beds were comfortable. Didn’t appreciate that pillows were folded in half in pillow case. Room was clean. Small bathroom but clean