Great quality room, approachable and helpful staff, comfortable bed.

Clean large room, just did not feel safe having been given a key card to someone else’s room wen I checked in late that evening and there was someone already in the room sleeping,! As a woman who travels on her own the thought that this could easily happen annoyed and scared me. Due to this when in my room I would block the door with my suitcase and a stool. To be told oops sorry for the mistake not good enough

We stayed 4 days at the grand Joanna when we first arrived and choose this hotel Motel One to come to for 5 days after traveling around Jutland. It had the same rating and was priced similar $313 USD a night. For that money I do not expect to have to sit with a breakfast plate on my lap in the lobby because the seating is not adequate. The room was not cleaned automatically and getting a new set of towels happened only after multiple requests. This to me is a 3 star hotel not a 4. At the Grand Joanne you could reserve your time for breakfast and could choose an item from the menu beside the breakfast bar. The breakfast bar at Motel One was ok but way too busy. We are an elderly couple and in the end concluded that although the location was very good, the whole experience at the Grand Joanne so far exceeded from Motel One that we will never stay at Motel One again. The staff at the check in was nice but the check in is part of the Lobby Bar. Too me they are cutting corners everywhere. Disappointed for the price they charge.

Amazing hotel! Stylish, spotless and friendly! A wonderful welcome to Copenhagen.

Excellent location, friendly staff and super helpful when needed.

Good location

I recommend This hotel good staff

Great location, service