Staff was very professional and courteous.

Location was good for our work at rungis market

The food at the restaurant was not good and the service was slow. The coffee machine in the lobby was broken so I could not have coffee in the early morning. They promised me a 6:40pm pickup by the airport shuttle, but by 6:55 it had not arrived so I had to call a taxi or miss my flight. Would not recommend.

Electricity went out for several hours. We were dying of heat. It caused a lot of uncomfort and anxiety. They hotel did nothing to compensate us for this.

Our room was upgraded. Phoned for an extra pillow but never materialised, apart from that a pleasant stay.

Staff very friendly. Good breakfast.

Clean and convenient

This was the worst experience I had. In the checkout the receptionist told me that the payment was only for one night and not 2 nights. I showed that I paied in expedia , she say that in the computer and system, it says that I paied only one night. After 20min she understands that I fully paied. Other point: the check out I make it very early at 5:00 i asked one night before for 2 breakfast boxes because I paied already for breakfast. In the morning I find a buffet for breakfast open, I asked receptionist if we can take breakfast there , she said No this is only for other customers from airline company. I told her ok give me the breakfast boxes I asked yesterday, she gave me only one box , and she told me she can give only one bix per room. In the box there is nothing only small croissant, small juice and small yougurt that s all. No water, i asked her give me at least water and coffee, she said she can not. After I insisted and said I will complain, she gave me only one small bottel of water and let me to go to the bufet just to take coffee. And she was shouting when I went close to bread in order to take sugar and she thought I will eat something from there. This is not acceptable at all. And how as a customer of Expedia and gold member I am treated like that with all family even my small baby and parents. I wait for a reaction from yourside Expedia. Thank you

Had to change rooms due to room being extremely hot and then vending machine was out of order huge inconvenience and had to go to the desk every day cuz room key didn’t work

The fact that nobody could speak English was a problem. The meals were restricted as far as timing is concerned. Breakfast was pretty bad.

Our room did not look at all like any of the photos, it was very dated. We were only there for one night so wasnt a problem but would have been had we been staying longer. There was a smell in the room too and the bed sheets felt very cheap and uncomfortable. What was not clear prearrival was that the airport shuttle enda at 11pm so we had to find a taxi. The lobby is really nice, the staff were lovely and the shuttle to the airport was helpful.

Awesome stay ...grat hotel. Friendly staff....bit out of the way tho for main paros attractions. Plenty of transport to get youbthere though

real nice hotel, great service, great staff :-))

I had good experience with the Mercure chain but this time the service was disappointing. At first I was given a room with people living in there already. It was an awkward experience for me and the couple living there. Then in the second room I was given, the drainage of the basin was blocked and there was a full basin of dirty water even before I used it. They could only get it right at the third try. I have better expectation from Mercure and I just hope they can maintain the good standard across the branches.

Hotel room is large and well equipped. Staff was not so "happy" but they did the work. Location is too far away from the city and the public transport takes forever until you reach tourist attractions.

The hotel is good, room nice and comfortable. The only issue was the breakfast. Expedia web site reports breakfast available starting from 5.30 without mentioning that, during week end, it changes to 6.30. Too late for my flight

I didn’t like to stay there! The hotel is old and people not lovely! In my opinion the hotel have to do a refurbishment urgent!

The staff were extremely friendly and helpful during my stay. The hotel itself was stylish especially considering how affordable it was.

Very old and not updated hotel. Rooms are basic. Clean but outdated. Good parking opportunity directly infront of the hotel.

Clean

Very good hotel

Experience was awesome, very good service with friendly staff

Room was a tiny too warm.. bed was too so soft for my test

Arrived at the hotel after a long day for a late check-in.The hotel was full!!!! Which doesn’t make sense!!! U book a room and they give it away for somebody else ! The late checkin is till midnight. And i arrived at 11pm. And still didn’t get my refund!!!!!

Staff excellent. Very friendly and helpful. Beds were a little hard. Otherwise would stay again.

Great hotel next to Orly airport

If you need to go to the Rungis market, it is the hotel for you.

it was OK. Nothing great, the check in was a bit delayed

Like: Proximity to Orly airport, cleaness, airport shuttle. Not liked: Isolated area.

No accommodation for change in schedule. I had to eat the cost of two rooms. I thought they could offer a credit for a future visit but they were completely inflexible. Never book with them again.

Room had been recently upgrades and was very nice. Large room. Friendly staff.

Room had been recently upgrades and was very nice.Large room. Friendly staff.