For the price of the hotel it was not worth the stay. Here are some issues. 1) several reviews say how unpleasant the smell is. They’re right. My pregnant wife was almost getting sick walking through the hallways with the smell of sewage/ mold. 2) dirty rooms. Dust and grime everywhere. Stains on bed sheets/ long dark hair on pillows (neither of us have long dark hairs) 3) sink didn’t drain properly. Shower head was gross with little pressure. 4) room was very beat up /water damage etc. The worst was the smell. They have a sewage or severe mold problem. It makes you not want to use the water in ice machine/sink/shower. Horrible horrible smell. When spending over $1000 for a 2 night stay you expect a great experience. This was far from it. Going to book another hotel next time we come for an Irish game.

The staff was truly the most accommodating and helpful of any hotel I have been to. The Starbucks on the first level was a definite perk for my family!!

The Gentlemen who checked us in on Saturday was wonderful. He gave us dining recommendations and was extremely helpful with the check-in and baggage.

Just horrible - dirty, badly kept, broken lampshades - one with a hole in it! - lights that didn't work, found old food next to the bed. First bathtub looked like a murder scene, no way I would have stepped into it. Second room: good bathtub, main entry light didn't work. Staff behind the desk was stellar, likewise the dining room staff - aside from that, what a disaster. Junk that stayed on the hallway floor for almost a week, even though housekeeping was there every day. Room cleaning was irregular, unpredictable, inefficient. I'd cut myself and unfortunately bled onto the sheet and pillow. Cleaned it up as best I could, but still very visible; **the cleaning person pulled the coverlet up right over the bloodstains!** There was no way they could have missed it. Had to ask downstairs (for the 2nd time) for the bed to be made up fresh. A mended bedspread, and a torn towel with a hole in it. I can't believe Hilton puts its name on this dilapidated joint. I plan to write them, and to put this on every possible review site to spare anyone I can from booking a room here. What a cluster.

This used to be a very nice property. Haven’t stayed here in a couple of years and it continues to deteriorate. Paint on ceiling needs repair, carpets in halls, rooms and public areas are dirty and old. Ice machines are unreliable. Parking area is a dark cave. Room locks are glitchy and require multiple swipes and jiggering. Vent in bathroom was filled with dust and lint. Hallway by elevator was 85 degrees. All in all this hotel needs a complete floor by floor renovation. It’s well below the Doubletree standard. I doubt I would book this hotel again.

IT was originally missing the TV remote but when I called down they had one brought up with in 5 min or so.

Right in the downtown area where we don’t have to drive to eat and drink!

Excellent customer care