From check in with unfriendly staff it just went downhill. This place is really tired. The bathroom floor and shower were dirty. The bathroom was incredibly tiny. The toilet seat had a strange tilt so you felt as if you were falling backwards when sitting down. The shower was so small that the water hit the wall of the shower and it was impossible to get in front of the stream of water. Washing/rinsing consisted of dribbles from under the tap. Very unsatisfactory. There were no outlets for charging on the bedside table. The heater/ac was a stand alone unit in the bedroom which was extremely noisy. The door to the room was not aligned properly and it took several attempts to open. Breakfast was adequate although the lighting in the room made me very suspicious of what they were trying to hide. DO NOT RECOMMEND STAYING HERE.

BEAUTIFUL AREA. FREE BREAKFEST EASY WALK TO DOWNTOWN LOS GATOS. OLDER CLEAN HOTEL LIKE A CABIN. GREAT STAY

Walking to downtown Los Gatos was a bit scary, had to walk across a total of four on and off ramp highway crossings. The bar/restaurant derive was great. Our room for a two night stay faced the side lot that butted up against the main road. No view, just overlooking a parking lot. At 1 am three tour buses showed up and power washed their luggage bays and cleaned their buses. So loud right outside our sliding door. Of course called the front desk multiple times with no answer. I gather they saw our room number on call and knew what the issue was so did not pick up. I would never stay here again. In the morning multiple guests came in with large plastic bags and wiped out everything as fast as the poor wait staff could refill the breakfast tables. It was weird and all other guests were talking about it. I image they are housing some of the homeless in the San Jose area. Probably a program with the county.

The service was absolutely excellent! The two at the front desk when we arrived were very kind. The young lady gave us a recommendation for dinner and it was fantastic. There was a free breakfast that my children enjoyed. We will be back soon.

Hotel was old. Grounds pretty and parking easy. Good price for location. I would not stay there again.

Great quiet place to stay. Have to go to office for ice is only complaint. Restaurant onsite is good.

The staff was great and very helpful and pleasant. The room was great, it just smelled a little bit. Really enjoyed the pool and walking around the grounds, very pretty.

No frills but still clean and comfortable. For my business trip it was perfect. Friendly and helpful front desk. Would return.