Bare bones and basic place to rest your head for a night and leave. Don't expect a lot Pros: -Comfortable bed -Property well maintained and clean -Employees polite and professional (when available) -Conveniently located. Cons: -Fees charged not what is advertised on Hotels.com (other reviews verify the same thing). $12+ as opposed to $4+ -internet didn't work for entirety of 4-day stay. Was told it would be fixed...it wasn't. -No luggage carts -Lobby closed for extended periods due to lack of staffing. -Small and cramped rooms -No "do not disturb" signs in room. Afterwards, I had to repeatedly go to front desk because it was removed from front door

It was ok

It was ok. Just a little cramped room. No refrigerator. Convenient and affordable. I would stay again.

Limited staff . Had to constantly ask for stuff stayed there 15 days freezer didn’t work . Filthy dirty elevator smelled !!

Dirty and limited dining. Television had very few choices.

Nice stay.

Property felt below average but had all amenities

Everything was perfect.

Hotel was fine. They charged a $19 fee since I booked using hotels.com. That’s ridiculous. That extra charge was never told. Was a surprise. I want my money back.

Sub par property and service. Also people smoke around the property making it terrible for the guests.

Good service

Very convenient

They over booked and gave me 2 rooms with single beds and I paid for 2 rooms with 2 beds. This was a business trip.

Bath tub was not great at all. It was almost as if it was fresh painted and no one informed anyone. I found this out as I was going to take a shower and when I stepped in, I stuck to the floor and got paint all over me. It took 20 mins to get off and it was very frustrating. Hopefully this gets brought to attention and prevented in the future. Overall, the room was good.

The shower was nasty

No friendly

Overall great 👍

Nice

The staff was very friendly and great. The surrounding area was nice safe n had some things in walking distance like the gas station, IHOP and some shopping. As for that property/facility it was a tad bit poor. The parking lot has some pretty sizable pot holes. The room I stayed in was also pretty poor. Wasn't too clean with dirty on the bed/blankets, floors and decks. Along with one of the bed sheets having a few blood drop stains on them. The AC worked but not too well. Overall I'll give this location a 5 out of 10 or 2.5 out of 5. Not bad but not also good.

I made a last second reservation through Hotels.com to be closer to work for an event. When I went to check in, I then realized that I did not have my current ID, only my expired ID. I was refused a room. Now over 2 weeks later and a ton of phone calls, they are refusing to refund me.

Room for as very musty had issues breathing at night.

The Red Roof Hoffman Estates is OK for a traveler's overnight stay, but I wouldn't seek it out for more than that. One irritation right up front: There was no microwave or refrigerator in my room. The front desk person told me that they'd be happy to upgrade me to a "better category" of room with microwave and refrigerator, of course for some additional money. I declined - but I pointed out that I had stayed in 30 motels over the last two months, and this Red Roof was the first not to include a microwave and refrigerator. My room was clean and pretty-well maintained (there was a cockeyed light fixture on one wall, and it seems for some reason they painted the bowl of the bathroom sink). All the rooms open to the outside. There was a fair amount of noise from people hanging out on the balconies. There was no included breakfast. Notwithstanding the discussion of room upgrade, the front desk people were friendly and helpful.

My TV never work. Some about the connection to WiFi

Like some rooms have a jacuzzi

The room smelled like humidity

Check in was a breeze.Front desk ,housekeeping, and the virtual assistant in the lobby all were soooo nice and made the stay memorable.My only complaint is the paint in the bathtub was cheap and needed to be redone.I didn’t tell front desk because changing rooms would’ve been too much.I just dealt with it.I couldn’t bathe my toddler due to the paint at the bottom of the tub peeling and irritating her sit down area.I had to shower her instead of a bath.Which was a task .Other than that everything else was perfect.Excellent price , perfect location, and housekeeping was sooooo sweet :-)…Just please fix the paint in the tub y’all..Management if you’re reading this review.Go to the room I was in and take a look at the tub!!To be honest I feel I’m due to some type of compensation for having to deal with that *cough*Just kidding lol…Unless….You guy’s want to ??!Nah just playing :-).Thank you!!!!!!!

It is been so many years since I stayed at that Red Roof Inn I was so surprised it was really clean that was comfortable not a five-star hotel but definitely enjoyable and affordable nice price would definitely stay again

Wish our hotel was cleaner and more updated. Hope there wasn’t bed bugs idk probably won’t be back.

don't like to stay

Good stay for few nites,

It was okay. I didn't like that people were knocking on my door at 2am in the morning :( not cool.

It’s got great dining options, but I was there 4 nights and no one cleaned the room at all. No fresh towels, nothing. There was old blood stains on the pillow case which were gross, and the mattress protector and some sorta yellow staining going on. It’s an ok place to sleep, no microwave, no fridge. Close to lots of restaurants but if you’re not on a super tight budget consider going elsewhere. Tried calling the number to speak to someone and got nowhere.