The tub, floor and sinks are dirty, full of dirt and hair, the room does not smell good. The breakfast they offer is very poor, there are no eggs, bacon, sausages, fruit, all of us who ate today thought the same, I have stayed in many hotels with my family and this is the first time I have seen this, everything empty, they must improve the service and the food. I would not return.

Waited 20 ,minutes for check in. Room seem ed to be very used and in need of a deep cleaning. Did not feel safe.

Seen roaches at breakfast I threw away all the food

Unfortunately the smoke alarm started going off at midnight- I did move to another room but the walls are thin and the crying baby in the next room finished the night

The first room we were sent to smelled stong of weed. We couldn't bare it luckily wd got a different room.

Front desk clerk was rude when we checked in. The night clerk was helpful with the TV situation. Carpet was disgustingly dirty and felt wet. People hanging out in the parking lot. Don’t even worry about breakfast. We would have left but the room was non-refundable so we were stuck as we prepaid. The pictures on the website are totally misleading. Find another hotel and avoid this dump at all costs.

The property dirty. The room smelled like cigarette smoke and wet dirty carpet. The ceiling in the restroom had yellow stains (like mold was forming) Receptionist was very rude to guests at the hotel. Breakfast was over at 9 am. A guest came 10 minutes before breakfast time was over. There was no food out. Guest asked her where was all the food, She replied it was 10 minutes before 9, she was not going to replenish the food displays. The food she had put out was consumed by other guest and she was not going to put out any additional food.

It was a nice stay. The hotel was clean but the sidewalks were patchily blocked by the bushes not trimmed.

The rooms were ok

Motel room was showing lots of wear and tear. Pictures online are not accurate of what it looks like today. Also, this is not a hotel but actually a motel. The hotel lobby and our room had a heavy mildew smell. I'm allergic to mold and mildew, so I couldn't sleep well and had an extreme headache most of the next day. This room was a suite and very overpriced for such an unclean worn down hotel/motel. There was mold in bathroom and picture frames as well. I will never stay at another Baymont Hotel in my life. Save your money, as it's very unpleasant and not a good spot to stay with your family!

Room was clean but stairs and exterior hall it so. Lots of people smoking at pool… which also opened late. Staff was friendly and kind and obviously are trying to improve it. The bad stuff was more on the other guests.

Nothing full of roaches unsafe dirty moldy

This place was a dump. Dirty & aged. Did not look like pics that were shown online. Room reeked of cigarette smoke although it was a “non-smoking” room. Was yelled at by a worker for trying to grab & go breakfast items upon checkout at 7am. Apparently you MUST eat the food items in the dining area only. After 17 hours in the car, I didn’t have time for a sit down breakfast. What a joke.

The room was absolutely disgusting. Stained towels, dirty shower, stained comforter with weird bits of god knows what on it. The room was hot, humid, and smelled musty. I didn’t want to even step on the floor in my bare feet. We stayed for 30 minutes before we left and just drove the rest of the way home at 9 at night. I felt itchy just standing in the room.

The room was smelling liked mold. I killed two roaches inside the room. The room looked dark even with all the lights on. The pool wasn’t working due to some pipes. The front desk didn’t had no answer how long it will it take. Front desk had attitude. Breakfast wasn’t so good. I was supposed to stay Tues to Sun. I leave on Thursday I was feeling very uncomfortable.

Property Manager has a terrible attitude & tried to barge into my room in the morning while getting dressed. Once we addressed the issue at hand, she tried to put us out our room & threatened to call the police. Will never stay here again!

Below average, even for the cost. The staff were okay, not awful, at least not for me. The rooms were "updated" in the cheapest way possible. 1. Breakfast is from 6 a.m. to 9 a.m. At 8:55, they are closing up, taking away milk & waffle mix, locking the juice dispenser, removing the yogurts, & doing anything else they can to ensure no one else comes in at the last minute. 2. During breakfast, one staff member watches everyone eat. It creeped my wife out and made her feel uncomfortable. It just made me feel unwelcome. 3. You cannot take food out of the area during breakfast. However, as mentioned, a staff member is watching you the whole time, & the area to eat in is small and doesn't comfortably accommodate all the guests. The staff member previously mentioned got into a shouting match with one guest about taking food out of the room. As a bystander, I thought the staff was out of line and this rule was only there to cut costs. 4. The booking says hot breakfast, but it was a very minimal hot breakfast. Toast and Waffles were the only things that were hot. There were no eggs, potatoes, sausage, or bacon. If there was any fruit, it was all out by the time I got down for breakfast. 5. The shower had great pressure, but the shower curtain couldn't keep water from soaking the bathroom because of the tiny tub. There has to be mold growing. 6. The AC unit was loud, buzzing, and beeping, which affected my sleep. I usually can sleep through anything.

A/C doesn't cold enough

Other than the bathroom needing some work the overall stay was quite enjoyable

The staff wasn't overly friendly. The free breakfast was one reason I picked this hotel. We were very disappointed as it was only cereal.

Though I had called a few days early be a use I made an error in the size we needed and was assured it would be no problem to obtain double bed once we arrived. Than rudest man tended to us and basically called me a liar, because I made reservation through the hotel.com app. And that they were required to acknowledge the clients request not necessarily accommodate. When I shied in the telephone number I called to make the change. He then tells, “now I believe you called”. He stated he was full and arranged and got me a room. The room smelled like it had not been used in a while, paint peeling of wall, and the lamp es falling off wall as if some had had a fight and tv was non operational. We called for the tv. The maintenance realized it was busted. Miraculously, the room next door available. Night and day comparison to the room next door. Not worth the price we paid by far and that man with the square glasses, need not work in customer service. An apology was never recieved for his rude assumption.

Dirty rooms. Not worth the money. Pics online aren't accurate. Room is dark so cant don't see how bad it is. Breakfast if you can even call it that was just cereal toast mini muffins waffles. I went to get me & my son food & was told I couldn't take to my room. Then manager called me in my room to tell me they had a sign up & said i I took too much food & wanted to know why i needed that much food. I made 2 waffles 4 pieces of white bread & 3 mini muffins 2 coffees. Paid for 3 people in room but only had me & my 17 yr son. Aweful experience. Got a kitchenette in room & it was terrible! Cigarette holes burnt in comforter. Left 1/2 roll of toilet paper no tissues. Bad location to get in & out of. Traffic by hotel entrance is horrible. Grid lock there every day all day long. Only good thing about the room was the shower head & A/C worked.

Noisy room. People arguing outside at 2 am, room phone didn't work had to call the front desk on my cell phone. Traffic noise. Bed was uncomfortable pillows were not even standard pillows. Breakfast was basically nonexistent. Poor management definitely will not stay again

Amazing

My room smell very bad, the carpet was never cleaned. My white socks turned black after walking in the room. I had cracked sink bathroom is dirty especially the corners of the tub and the ceiling. The mini couch was wet and soaked. Just very disgusting. It was non refundable reservation so I can not make a change. The workers here are mostly from the Middle East. The guy that takes care of the breakfast watches you like a hawk make sure you don’t take food out of the breakfast area. Just not comfortable to eat. There is a Waffle Works next to the hotel. I go there instead for breakfast because the hotel does not serve any kind of protein not even a cheap scrambled eggs. I am diabetic and I can not eat all that carbs they serve. White bread, bagels and cereals and waffles.

Tv did not work. Man who was in the dining area during breakfast made several women uncomfortable by hovering over them as they were trying to make breakfast.

Always great

The staffs are great. The room should be cleaner.

Customer service was great.Housekeeping was the best. Very friendly.

Made a reservation and had to cancel about an hour after making reservation. Would not answer the phone for Expedia, so I Went up to the front desk and the manager here not only yelled and argued with me while talking over me, but called me a racist and pointed out to me that he was a different skin color than I and wasn’t even from this country. I’m appalled at the management here. It’s Memorial Day and I’m a marine corps veteran. I was treated with the utmost disrespect all because they did not want to refund. Still have not received my refund. This is after watching another person in line deal with the front desk difficulty in cancelation and getting his money back as well before me. Absolutely Unbelievable.

Easy to excess

The bathroom fan did not work in the room so the celing was developing mold from mosture and the carpet turned my white socks brown. Last time i stayed room was fine.