The Leonardo would have gotten 5 stars except it was like an oven in our room. The property has an issue with the air conditioning. Thank God the large windows opened to allow (fortunately) cool air while we were there. Gabriella at the front desk was exceptionally nice and accommodating.

Good location, didn’t realize this hotel is a 3 star hotel, doom was not really clean, found the last guests bike gloves in the corner of the room, dust on the tables, just wasn’t clean, I wouldn’t stay here again, I think I should have booked the other Leonardo hotel in the area we stayed called the Royal Leonardo

Nice accommodations

We SOLEY booked this hotel because of the pool and sauna especially because we brought our kids for 11 days in Mannheim. Come to find they are both closed indefinitely. We didn’t have to pack our kids floaties and goggles all the way from USA. Also it looks like the “rooftop terrace” is closed too. “Quadruple suite” does not look like the pictures at all. The hotel was shocked that we knew about the pool. They said it isn’t advertised… it’s on every website with pictures and everything. Their website said closed until July 7th…. Not true!!!

quirky but comfortable hotel in the centre of town, with easy parking on-site.

3 nights stay. First night checked in, aircon wasn’t working, it was summer. Told reception about it but reception said no one on duty to fix and no available rooms to change. So I slept without aircon in the summer. It was suffocating. Managed to change room the next day. Aircon was working in the new room, but while I was on the bed, a mouse ran out from under the bed and hid behind the TV console. Told the reception and they say no room, and even say mouse will follow me even if I change room. I know right =.=. They did ask someone to come find the mouse but it was hidden behind the TV console. No room the change so I had to accept the fact that Jerry the mouse will be my roommate for the next 2 night. The morning I wanted to check out, I realized my socks by the door were gone. Jerry tried to steal my socks which I then later found by the TV console. So yea. Don’t stay in this hotel.

Great location, staff could be a little more helpful.

I had to go to the front desk 3 times because my hotel room key did not work and the staff did not bother to go with me. They eventually gave me a new room

We booked a 'superior' room - with a bath. Turns out they don't have any. So we were moved to the other Leonardo that does - near the water tower. That hotel was generally a bit tired and in need of refurb, certainly not a 'superior' room - but it did have a bath!

Air conditioning is terrible. We were not there at an extremely hot time. 80 degrees. For our second night we were moved to another room. It was cooler but I think that is only because it was down four floors from our first room. A mouse ran through the lobby bar when we were getting our room changed. The desk employees were wonderful. Parking on site was appreciated. Cleanliness was quite good.

Very central hotel in the cozy city centre

Only ding was that the parking, while being onsite and connected to the hotel via an elevator, it is not owned by the hotel so you can't pay at the hotel. Had to hunt down the payment machine, pay for the hours used, then use the ticket to get out. So no daily rate, it's based on usage. Also very tight passages in the garage. Hotel is older but well maintained, things were clean. And the staff was very friendly. The front desk folks spoke English. The room was nice and roomy. Bathroom clean but just a shower. Bed was comfortable. Not much of a view. Just apartment buildings but it is in the city center so very convenient to restaurants. The breakfast buffet was great. Lots of sliced meats including salmon, cheeses, fresh fruits, cereals, there were hot foods - scrambled and hard boiled eggs, bacon, sausage, little meatballs, and of course bread and various rolls. For me the pink grapefruit juice was a rarity for most I've been to in Europe. When the weather was nice one can eat out on the deck where they have several umbrellas and tables. I booked this hotel specifically for the indoor pool. I had feared that might be closed because of COVID but they had it open with no more than 4 people allowed in at a time. Had to make a reservation for a time slot but it was worth it. Only about 4 feet deep but a large size pool you can swim in. There is also a dry sauna and a small exercise room with a couple treadmills and other machines. You can get towels from the front desk.

This hotel is in a great location in the centre of Mannheim with public transport and train station all within walking distance. The staff are very helpful, professional and very polite, the rooms are clean and maintained to a good standard and more importantly comfortable beds. The bar also serves food and had a good choice of food on the menu at a very reasonable price. I would have no problem booking this hotel again for business or pleasure.

The staff are very helpful, professional and very polite, the rooms are clean and maintained to a good standard and more importantly comfortable beds. The bar also serves food and had a good choice of food on the menu at a very reasonable price. I would have no problem booking this hotel again for business or pleasure.

Central location & staff great Would definitely go back

Central location, and cleanliness. Only drawback the elevator was very slow and the escalator was closed at the same time.

Good stay and it’s for my very short business stay only.

A central hotel, with a relaxing and pool are on the top floor with a nice view over the rooftops of Mannheim. A little bit expensive garage that is available on the ground floors of the hotel. At he reception they have some small snacks available and two different flavored water. The rooms are spacious and clean.

Good location and staff. Easy access to the train and market center.

Had a satisfying stay at this, if I don't count that housekeeping started knocking and entering the room av 0825 hrs in the morning. Why I don't know....

That it is centrally Located to everything and my family enjoyed our stayed...

My Son and I Stayed at your wonderful hotel for 3 nights while attending the GP F1 event in Hockenheim. You hotel was excellent in every way for us. If we had separate beds we may have slept more thoroughly throughout the night but, we both managed plenty of Z's and really enjoyed the event. The pool and spa was great for our needs and never seemed too crowded. It was clean and functionally excellent.

It is not about property it is about Expedia service. You have done hotel reservation and when I arrived there was no reservation and ...

Needed to change the room as the sink was leaking so badly that it was flooding the bathroom whenever the tab was running for just a couple of seconds. Not sure how this went unnoticed when the room was being cleaned followed the previous guest? The room that I then received thankfully also had a second bath towel. Try and get a room away from the main road as there was lots of unpleasant noise (people & cars) coming in from outside throughout a good part of the night. In summary, I'd expected a bit more to be honest.

good

Convenient location in centre of Mannheim. Large room and bathroom.

Clean hotel very comfortable good breakfast

Good location, near transportation and tourist areas. Good value. Hotel was clean and the staff were nice. Spoke excellent English. I would stay there again.

Stay was overall good. The location of the hotel is right outside the wasserturm area and among major brad shops which is major plus

City Nähe, ansonsten alles Ok .......................

Is a beautiful city and also a lovely hoteli really enjoyed my self

I had a great stay at Leonardo there isn’t anything that I would change