Beyond disgusting! Go anywhere but here!!! We rented a suite for a romantic weekend, the first night we were exhausted and went to bed. The second night we tried the hot tub and within a minute my hubby and I were covered in huge chunks of mold, as big as your finger. GROSS! Retching, we bailed from the hot tub and ran to the shower to try to get it off as quickly as possible. After a hot shower, I went to the front desk and very discreetly told the manager what had happened and furnished photos. We were promised that maintenance would repair and the hotel would clean it the next day. This didn't happen. When we came back from a day out we saw the hot tub had not been cleaned. I went back down again and nicely asked why it had not been done when we discussed it the night before and reminded them that morning before we left. They were unsure and reached out to the housekeeper who stated she forgot and would come back up to do it now. This was evening... Since we had out dog, we left the hotel again so they could clean it like we were told would happen that day. We got back, tried the hot tub again, only to be covered with slimy, disgusting mold again! Another shower, tears as our hope of salvaging a romantic weekend was destroyed! The only reason we rented the suite, was the hot tub!

I was very disappointed we were given a room on the second floor at the very end of the hall I have difficulty with stairs and breathing the breakfast was mediocre the WiFi sucked the tv was difficult to get channels

The front desk staff was very friendly and helpful. Room was a little messy. Floors not vacuumed and chairs were dusty. My biggest complaint is the heat didn't work. I turned it up to 90 and it only blew out cold air. Otherwise the bed was very comfortable and clean and the pillows were soft. Very pleasant sleeping. I did like the layout and how I had another door to access the common area.

I wish i would have taken photos. Not sure what happened to this place it was in horrible condition. There are renovations going on ans offered no discounts. I am so sad we have stayed here several times. Pool was empty, leaks in roof, not clean, if i hadnt booked through a 3rd party i would have cancelled

I was disappointed the pool was not available. I was not informed if that when I made my reservations. Also someone on my floor was smoking marijuana. It is a very unpleasant odor.

Dirty comforter, no extra pillows, bar area closed for good, ceiling tiles were falling in.

This property seemed to be undergoing a renovation into a large convention center venue. Upon walking into the building there was an odor-couldn't quite distinguish what it was-maybe a musty, old hotel smell? Rooms were not yet updated and the hot tub was not operating but these issues were not reflected in the information about the hotel before booking. I likely would've moved on to another property.

Pet hair in the bed, on top of the bed, and on the pillows. Housekeepers appeared too think it was funny since they were laughing about it in the Hallway and never cleaned the room. I reported the issue to the Front desk receptionist(Audrey)was great she deserves better from her teammates if it wasn't for her I would have demanded a refund on the two rooms I reserved and stayed in. Really wished the previous mediocre reviews we're accurate unfortunately most are, Ramada, this is a review executive management should see your slipping among your competitors take note or continue to lose your costumers.