Stay was going ok, but then seemed like a scam from front desk about payment. Waited until I left to try to recharge me

The room was clean and the bathroom was clean. At night it was quiet and I was able to sleep.

Good but pool is isce cold. And they have all glass windows so every person walking by stares at you. They should lightly tint the windows. People in bathing suits don't want to be stared at

Super clean place.

Staff responsive, bed very comfy

Furnishing was nice, service was nice. Some spots in and around the room looked aged, dirty, unattended to. The bar connected to the lobby had the music way too loud. You hear it immediately upon entering the doors of the lobby. Bar could be more enjoyable with just a bit of a volume adjustment.

Pulling into the hotel, I could immediately tell it wasn’t what it was advertised. I walked in, noticed the “restaurant/bar/lounge” was closed. Upon checking in, I asked about it. They said their permit is going through so they’re unable to open right now. I let them know that’s false advertising, and was one of the main reasons I booked for my family to stay. (Young kids, food IN the hotel, WIN). So I was automatically upset, aside from the fact the outside looks disgusting and run down. We get to the room, the floors are sticky, it smells so we’re switched to another room. I grab the key IN TEARS to our new room asking if there was a way we could get a refund, told no of course. New room, floor still dirty, THIS TIME THE BED WAS WET. What was supposed to be a good night with my family, turned into some dirty stay. My whole family slept ON TOP of the covers, and left at 9 am the next morning. Hotels.com tried to rectify the situation and try and get me a refund because they were upset with it all themselves, and again 3 TIMES they were even told no. Do NOT bring your family here. If you need something on the cheaper side, go elsewhere. It’s not what’s advertised, and they clearly don’t care whatsoever.

peaceful quiet stay. comfy, cozy. could use more toilet paper in bathrooms. breakfast was delicious 😋. comfy beds. clean and safe 👌

Breakfast was very limited (waffles). Coffee was good.

My stay was good and restful. Priyanka, who work at the front seat, was very patient with me when I first arrived. I had an issue with my card. She always had a pleasant smile on her face. All the staff was very nice and helpful. The breakfast was good and hot. I would definitely book this hotel again on my next visit to Connecticut. The kids enjoyed the pool as well

My door that was jointed to the other room didn’t have a lock on it and it was okay the first day the second day I had to check out early someone was placed into the room next to me and they were trying to get into my room thank god for my spouse yelling hello what are you doing and they stopped I can only imagine if I stayed that night what would have happened I was so scared I rushed out thinking they might follow me

It was horribly dirty! They had hair in the shower, the toilet hadn’t been clean and it wreaked of wet dog!! It was a horrible experience!

The stay in general was good,service was great,comfy rooms,the bathroom not so good needs upgrade,good breakfast could be better.

The room was dirty and unprepared.

Great place to stay, we will definitely be coming back! Clean rooms, friendly staff, free breakfast, and an indoor pool for a reasonable price!

Terrible unprofessional service

Room wasn’t the cleanest. Needed a sweep and mop. Curtains were torn and shower needed cleaning. Rug in main lobby was badly stained.

overall the last time i was there to many kids screaming an making a mess around the desk receptionist area and running through the halls around 9pm to 11pm so it wasn't quiet. the towels need better cleaning and the room had gum an ants on the corner. more toilet paper would be great. breakfast was good 👍 😋. exterior of the building an perimeter looks sketchy but once your inside its somewhat transformations make it more appealing

Good

Rooms were nice for a day stay. Bathroom had some flies in it which was disappointing. Bed was comfortable. Horrible selection of cable channels, none for kids which again, was disappointing. Not a bad experience just.

Everything nice place

Outside of property very run down looked abandoned. Sheets were stained , found false eyelashes in bed. I went and asked for clean sheets to make the bed myself. Hallways smelt horrible, I was on the second floor and there were no elevators. So be prepared to pull your luggage up the stairs. And the pool was gross clumps of hair in the pool looked like it hadn’t been cleaned in long time, no towels available; which didn’t want to swim after seeing all the hair. I’m pretty sure people that work there are all related and live here. I was very uncomfortable staying here alone so made my son drive up and stay with me. Never ever again will I stay here!

My original room shower kept not draining properly so they switched my room and the shower was perfect.

The entrance and foyer were nice, but once you stepped into the back where the rooms are located it was like going into the Twilight Zone. The halls were dark and stinky, smelled of weed, curry, and food. The stairwells (no elevator) were so stinky it smelled like 100 young boys had a workout with no shower, no deodorant! Trash bins on the outside of the building were piled up to the top. My bathroom still had a dirty towel and bathtub was not washed, so I was put in another room. The lady in the kitchen was very sweet and professional. Food was good.

The property is located about a mile off the interstate. The hotel lobby is bright clean and very welcoming. My only complaint would be that the ice machine on the main floor was on the other side of the building. Otherwise, nice establishment.

The hotel was clean and beautiful. Staff was great. Breakfast was excellent. My only complaint was I am a family of 5 and as I normally book a room a room of 5 2 bed with a sofa bed and to my surprise there was no sofa bed and it was not a room for 5 but more for 4. The definitely need to fix this in the system. As my child slept on floor .. thankfully we survived the night.

Good

Do not stay here! I booked two rooms and both rooms the locks on the door did not work. On the first night someone walked in on us. The workers in the front tried to lie and say that the locks were working the entire time. Their responses were less than satisfactory. They gave us the run around when we requested to speak to a manager. All the linens were dirty and stained, even after requesting new CLEAN sheets the new sets were dirty. The hotel smells terrible just save your money and time.

Worked out well

i thought overall they got better with interior, exterior needs love, the bar was closed which sucked because its convenient to have but hopefully next time it could be better quiet an clean ,however towels were dirty, breakfast was delicious 😋. stay was good overall. rooms are comfy, cozy decor is nice.

Well cleaned and maintained

The place is kind of been redone in the house flip way. The room had a patio door to the parking lot with a bar barricad that was not held in place well. Would not want to stay in that room in winter with the door gap. Mold in the bathroom. Hallway was musty and old smoke smell. Was give a room at first that was not cleaned. I checked in late evening also. Trash around the grounds and broken car window glad in parking lot parking space. Security doors were not locked.