We used the airport shuttle in the evening and again in the morning for rental car. It was efficient, friendly, and dependable. Our room was clean and comfortable. Breakfast and coffee was fine. Staff was extraordinarily friendly and helpful.

Close to airport

Good place to stay

I loved everything

Disappointed! I made sure to make a note, call after I made the reservation, AND called day-of the reservation to make sure that the late check-in had been noted. Upon checking in, the front desk attendant gave attitude claiming a no-show last night and that they might not be able to accommodate. Simple instructions that couldn't be handled correctly.

Disappointed! I made sure to make a note, call after I made the reservation, AND called day-of the reservation to make sure that the late check-in had been noted. Upon checking in, the front desk attendant gave attitude claiming a no-show last night and that they might not be able to accommodate. Simple instructions that couldn't be handled correctly.

We always find an excellent and polite staff to update us with some news and changes schedules for the daily services, They have an excellent nutritional meals for all the guests. It's always a pleasure to work with them.

Excellent pool hot tub

Friendly staff Clean premises

Friendly staff Clean premises

Good

Plenty of parking

Plenty of parking

Excellent stay. Highly recommended for families!

Excellent stay. Highly recommended for families!

Staff polite and helpful. Pool and hot tub added luxury to a modest facility.

Has a clean gym

Has a clean gym

Not as nice as most Hampton Inns. Staff not as good.

Not as nice as most Hampton Inns. Staff not as good.

Good staff

Clean, convenient and welcoming.

Staff polite and helpful

I stayed for the indoor pool and hot tub.

Front desk staff was nice. We get into our room 219 and I check for bedbugs. I didn't see any signs, but there were crumbs under the matress pad and ontop of the box spring. I'm not sure the sheets were changed. There were too many hairs!!! The carpet had not been swept, there were crumbs and 2 tags from new clothing on the carpet. In the bathroom there was a lot of hair, dust and filth behind the door and in the corners. Hair, dust, grim and dried urine behind the toilet. My husband went to the front desk. We were given a new room - not a whole lot better. Crumbs and who knows what at the head of the beds, by the night stands - hair on the bathroom floor. The comforter and pillow cases smelled of cologne - did these get changed?! We showered before we left! We will never stay here again!!!

Front desk staff was nice. We get into our room 219 and I check for bedbugs. I didn't see any signs, but there were crumbs under the matress pad and ontop of the box spring. I'm not sure the sheets were changed. There were too many hairs!!! The carpet had not been swept, there were crumbs and 2 tags from new clothing on the carpet. In the bathroom there was a lot of hair, dust and filth behind the door and in the corners. Hair, dust, grim and dried urine behind the toilet. My husband went to the front desk. We were given a new room - not a whole lot better. Crumbs and who knows what at the head of the beds, by the night stands - hair on the bathroom floor. The comforter and pillow cases smelled of cologne - did these get changed?! We showered before we left! We will never stay here again!!!

The hotel was clean, staff friendly and the shuttle to the airport was very convenient.

The hotel was clean, staff friendly and the shuttle to the airport was very convenient.

Our go-to when flying in and out of BDL a couple times a year!

Our go-to when flying in and out of BDL a couple times a year!

Good vibe

Good vibe