Safe , friendly staff, easy to check-in&out

Towels were torn amd stained, kids crawling in hallways at night, doors left open and latches dont lock the door. Windows dirty, ac units are loud room had damaged components, electrical outlets, usb chargers.

Place was nasty, there is no one at the front desk they have a kiosk that’s set up with a screen an you walk up someone that is in another country (I know, because I asked them when I was booking in) but they do all the checking in an they scan your ID an even dispense your room keys…not a fan at all! My room was disgusting an the TV was out of date an wouldn’t work when I got in I had to do my own service on it, bathroom was nasty and toilet was broke…had booked until Sunday but canceled the last 3 days of my stay there and went and got a better hotel. Would not recommend nor would I ever go there again!

Very good

I came in town last minute for a work thing. I had a long day at work and needed somewhere to stay very late at night. I found this hotel close to my office and gave it a try. It was a fantastic room for the price. I was extremely pleasantly surprised and will definitely consider staying here in the future! I especially liked it in the room I was in there were lots of USB outlets for charging things. That’s really helpful when you travel.

A quire clean place.

located across the street from cellbotics training center

Everything ok

Open windows no blinds on the window

Ac did not work. Room sprayed to cover smoke smell. So i better not get charged lol

Very clean room. Excellent service including daily fresh towels and beds made which is not seen anymore in many hotels!

Clean, quiet and very convenient to my job!

The staff was amazing and super super friendly. Big miscommunication however. The indoor pool was NOT working. The whole reason i chose this location was for swimming with the kids. I was absolutely devasted to see the pool dark green and not ready. I even called ahead a few days before i booked and was told it was up and running. Smh. Very hard pill to swallow. Told me i need to contact expedia for a 10 percent refund and they will offer me a 10 percent refund as well. So a 20 percent refund after all is said and done... Hopefully if i ever receive it. But the staff was amazing and friendly. The breakfast was decent.....pour your own waffles, couple cereals, coffee and juice and some activia. Oh and toast and toasters. I would look to add... Bacon/sausage/eggs and fresh fruit. Just those four alone would be a huge improvement. Rooms were clean and somewhat modern. All in all... If the pool was running. I would've liked this place a whole lot. Its nice little spot and the staff really makes the place great.

Great customer services Always!

Average

Property looks like it’s in a sketchy area. Nuzzled right Btwn Two very low end motels. I mean like lock the car doors twice and the push the alarm again from the room window. But once inside the room was cozy and moderately updated. The halls look dim and dingy but overall for a short stay at the last minute it was worth the price. Complimentary breakfast was decent. The room service was outstanding. She was very thorough and came to clean daily. Sheets pulled back pillow cases changed fresh towels etc. the indoor pool was a joke don’t let the pics fool you it’s not in servíce. Overall, decent accommodations if you are not too picky. Front desk is automated so if u like to have immediate assistance try somewhere over near Ventura Dr or pleasant hill.

Virtual check in was different for us, but the staff was awesome! Very attentive and all our needs were met during our stay. We had a small issue with the bedding that was quickly resolved. Room was clean. Would stay here again.

The suite was amazing. The staff was super friendly. The breakfast was quite good. The room was modern and clean. The AC unit was working very hard because of the heat. The couch was very comfortable, I almost fell asleep one day on it. Overall I was very pleased with my stay

It was my first time dealing with a kiosk for checking in and I found that to be difficult. The audio made it hard to comprehend what was going on. There was a light that flickered near the entrance that worried me. I checked in late which made me feel slightly anxious. The room was excellent and couldn’t find a fault in it. It was nice for a one night stay!

First thing is first. You check in with a virtual guide who just stands behind a screen all. The towels and sheets were not clean. They were used looking even after asking for clean ones. I watched them make my bed without providing clean sheets blankets or pillows. 0 stars if possible.

No staff in sight only kiosk, room smelled and seemed like the hotel was use for a 1 to 2 visit. Very nasty, also what appeared to signs of rodents. I do not recommend this hotel to anyone and I'm shocked that Expedia has a hotel listed like this. I contact Expedia about this and I'm not able to get a refund or any type of compensation for my loss. My wife and my 93 year old mother in law had to find another hotel. This is a totally disgrace and I fault Expedia for listing such a hotel.

The front desk was virtual. I was talking to some guy in India. The property did not feel or look safe, and this is from someone with a conceal carry permit. Just because I carry a weapon, I prefer to never use it. I wasn't sure that would be the case at this location. I did not stay.

Not a place to stay with Family Gross and definitely never use again

The hotel was super clean and very organized nice quiet and comfortable

It's dirty in the restroom behind the toilet and on shower wall, the sheets was nasty with spots on all of them, phone cord broken in half, shower had cracks on the wall. Behind the door was a big crack in the wall, didn't give you enough towels and washcloths and they were dingy. Some of the guest was sooooo loud arguing and fighting all night the first night didn't get any rest had to use blankets from my car because theirs was nasty worse place ever never ever ever get my money again

No attendants just a screen to video chat to check in. Someone took fire alarm out of room had roaches. Dirty sheets and blinds. Only thing good about this place is that it was quite and seem safe.

Roach problems and hidden fees

Only cereal for breakfast, no closet and bad lighting. The area felt unsafe.

Poor condition, no staff on the property. Felt VERY unsafe.

It was not as described. Pool was under construction, which was not disclosed prior to booking. Hairdryer was torn off the wall. Room floor was dirty, hallways were disgusting, outer appearance was subpar. Wouldn’t have booked had I known. Made things very inconvenient for my family.

The hotel was decent Just walking to the rooms smelled stuffy and the pool area as well as breakfast area could use a lot of touch up. It doesn't feel warm welcoming and its not satisfactory. They have a new way for easier check in but that's the only thing that is upgraded with the times. Real renovations to the lobby need to be made.

Very dirty place. Breakfas was not deluxe and there was almost anything there for breakfast. Unsanitary practices all Around in the breakfast area. Very poorly maintained room, hall and stairs.