Staff are helpful and accommodating, room is spotless and bed is so comfy

The property is a lovely building more like a country home, the staff were all very polite and happy to see you. We will certainly recommend to friends to stay here.

Excellent place to stay and enjoy

My wife unfortunately slipped while exiting the shower. Gill Boulter and her staff were so attentive and helpful while the medical emergency was dealt with. I cannot speak too highly of them.

Clean and comfortable hotel with plenty of secure parking and good breakfast. Handy for M1motorway J14 and access to Milton Keynes.

Comfortable room. Very dog friendly. Staff very welcoming. Bar area and food good. Excellent for a 1 night stop over. Will stay again.

Clean and tidy room , air conditioning is good , breakfast is fine . The only issue is the area around due to on going construction work .

I gave 4 stars only because I didn't use the restaurant and bar. This justifies the missing last star. An induction is needed for a comfortable use of the shower. I struggled to find out how to use it.

Very efficient and friendly

Came for a work trip and ask specifically for a 2 single beds. When I got into the room there was a double bed, fortunately after informing the staff they changed it for me. By the time they changed the beds it was late, therefore resulting in me to have less sleep as I had to wake up really early the next morning. The least thing you want when entering the hotel after work is someone stopping you from sleeping. I go on a lot of work trips and I understand that hotels and the people working there do make mistakes, but the fact of the matter is that they didn’t even offer any compensation to me. When this has happened before in all previous hotels they have offered me a refund or even a free breakfast. This really got me thinking and showed me what type of hotel this was.

Nice hotel, friendly staff. Nice breakfast. Only issue we had was coffee machine wasn't working but had Instant coffee and milk etc

Greeting from reception staff was business like. Room was okay, as was ensuite. However food at location was really good. I had an evening meal and a buffet lunch, really tasty.

The service we got and the value for money suited our needs. The hotel in general is in need of a spring clean though, especially the radiators on the common areas. The room we had on the ground floor was very clean, commendable to the housekeepers

Nice hotel, clean and very quiet

Lovely comfortable bed. Great shower. Nice to be able to open window. Cosy room

I had a lovely relaxing stay. Rooms were absolutely spotless as was the rest of the hotel. Staff were lovely and friendly, nothing was too much trouble for them. I only drink decaff tea and coffee which isnt supplied in the room had to ask at the restaurant for these which is a very minor issue.

Absolutely amazing, peaceful and customer service was absolutely brilliant and very helpful. Would love to stay again. Thank you Alan and rest of the team for going above and beyond to make the stay comfortable.

Great quiet location with clean and tidy rooms

This is a great stay if you are travelling up the M1. It’s just off the motorway but away from the noise, with the window open you can hear it in the distance but not a problem with closed windows, which can be an issue if you are closer. Really comfortable bed, friendly staff. And a relaxed quiet feel to the hotel. The only reason I gave staff 4 stars was IHG need to put more than one member of staff on in the evenings. I had to wait 10 mins for the poor guy serving behind the bar to come and check myself and another guest in, with other people waiting with queries. He was left holding the fort. Otherwise, a fab little find!

Happy with everything except male front desk managers Food excellent and restaurant room service and cleaners excellent Front desk not good with exception of helpful female staff

We attended a celebration of life at the hotel, stayed two nights and had no complaints.

Very tired room, bathroom had no toiletries in (missed off). Air-conditioning is retro fit which regularly kept pumping water every 5 mins, futhermore bed very uncomfortable

Nice hotel, brilliant staff. The only negatives are minor and personal preference, no plugs by the bed, and walk in shower but no bath.

Great stay, lovely hotel

Good was nice hotel

Lovely hotel. Great location for M1 access. Friendly reception and bar staff. The room and hotel were clean and tidy. Good breakfast selection. Large car park which is complementary.

nice and quite, clean excellent service with friendly staff

Attended Wedding Function. Fantastic building with beautiful courtyard and garden. All staff at the hotel incredibly polite and helpful, everyone wanting the best hotel experience. Rooms are clean and tidy and bathroom very high standard. Would highly recommend this hotel for a romantic get away, wedding or business function.

The property is quite elegant but we would not stay there again as almost the entire hotel was taken over by a wedding party (apparently a very frequent occurence). We could not have dinner in the dining room but were offered room service or a meal in a draughty alcove off the lobby and were told the doors were all being kept open to allow the children to run in and out!! Fortunately we were assigned a room away from the loud band music which apparently was likely to continue until 1a.m. When we checked out the following morning our car was covered with bird droppings but a very helpful employee, Mohammed, got buckets of soapy and cleaned it for us.

Some of the staff really don’t want to be there and make that clear! Food needs improvement. Corridors noisy. I was charged for all rooms in my group and one room was charged much higher than the booked rate. Rooms are basic and hotel very tired. IHG need to get their act together. Hotels used to be a good standard but since civid they are really poor standards.

Pleasant enough if a little dated. There were two weddings during our stay, and the reception was literally in reception and the bar and dining room were in use for the wedding which left no option for guests. There are no adjacent properties, bars or restaurants, so you have to travel to MK or Newport Pagnell itself.

Ok, but air conditioner broken. Requested it to be fixed but they forgot to do it.