Location was convenient, room was clean, price was right. It’s where I stay when I need an extended stay in East Tucson.

I was there maybe a little over a week. From the night after check in up until the night I left. (A day early) I was harassed by the man staying in room 208. First time encounter was him telling me I better not be sicking my dog on his cat. I hadn't even had a chance to shut my room door when he said that. I asked him who he was talking to and he says me. I said no your not why would I and walked away. From then on he would say rude things like he's ready to whoop ass. Banging on my door very loudy with some kind of heavy metal tool mimicking housekeeping. Saying come on out a** whole I'm so ready to hurt you. Everyday. 2 3 4 5 times a day. Office has documentation of it. Says they can't do anything about because dude has lived there for such and such amount of time. That he has something they called residential rights. well don't I have the right not to be harassed by that resident. He tried saying my dog went into his room. LIE. MY DOG WAS NEVER OFF HIS LEASH OR LEASH OUTTA OUR HANDS!!!. HE DID TRY TO SNIFF THE WIDE OPEN DOOR. IF he so worried about his cat why did he leave his door wide open everyday??? Point is I was harassed to the point I was afraid to leave my room and ended up leaving a day earlier than booked. And I'm pretty sure they just sent another charge to my debit card for $266.22. A text just came thru saying say so. I will find out come 9 am when my bank opens. I plan to call corporate on this motel. It is located at 5050 E Grant Rd.

Nothing

Front desk told me my reservation was cancelled. That no charges would appear on my card but I was charged over 250.00 for not staying there? Now it’s going to take 10 days for refund to appear back on card very disappointed

Room was dirty the stove, Dusty, found a lot of human hair in different parts of the room. Unsanitary. Need to improve customer service rude staff

Although the property is older, it looks like they’ve been remodeling. There was new carpet, new paint, and it was very clean. The staff was helpful and Friendly. Traveling solo, I felt very safe and comfortable.

At check-in, they tell you that there’s no smoking policy within 100 feet of the building yet as we were walking into the office there were people standing out on the curb in front of the office door smoking. We had to walk past Cigarettes smoke to get into the office. The room was OK But the bed was very springy and very uncomfortable to sleep in. We were in a room with a queen size bed with kitchenette. If you need dishes brought to the room they tell you to contact the front desk. The walls are very thin. and we could hear the people talking at 4 o’clock in the morning next-door to us. It is a three-story building and we were on the third floor, but faced the main road and could hear a lot of traffic. The front desk called us in the evening and left a message, telling us to let them know if we needed anything. I’ve never had an office call later on in the evening asking if there was anything that we needed. The staff was friendly and they do offer coffee in the morning as well as a Continental grab and go packaged breakfast. We only stayed for one night, but that is probably all I would’ve been able to handle of that bed. My suggestion would be for the hotel to upgrade their beds..

Staff was friendly. Insect infestation during the night.

The smell of the room is so bad. Cant even sleep at all. Just been there for 5 minutes. And just tild the front desk that we will just leave as its no comfortable

Goof

Room not good!! Smoked bad

When i first checked in, the lady was very nice but today when we checked out the other front desk lady was very rude and rushing us out of the hotel. We couldn't even get things situated. I was not very happy. I asked for late check out at 12 and they were knocking on my door at 1115 am telling me to check out. Not a happy camper..

When we opened the door to our room, the mold smell was overpowering. There were bugs on the dirty stained carpet. There were cockroaches in the bathroom. It was awful! We went to the front desk to tell them we were leaving and the clerk said we’d have to call the manager to get a refund. We have not yet received a refund. It was a shady neighborhood. It was a disgusting place and we immediately took our luggage back to the car and left.

Quiet

Very clean and quiet

It did the job, but unfortunately the beds were rock solid and the shower needed some good draino.

The lady at reception was very nice and welcoming. The room was clean too , no complains at all

The carpets where dirty, they had stains that look unpleasant. Found roaches in the shower, kitchen and under the beds, told the staff while checking out and the response was “thanks for letting us know” not even a sorry

The location worked well for my short stay.

The stuff was so nice, the location to since I was there for my friend weeding I choose that hotel because it’s was in the middle of the church et the party location. My room was old, if you see the kitchen faucet you won’t be able to eat and I was about to throw up please change that faucet. Someone hair was in the bathroom. If you are look a nice place maybe find another please or another room because my was horrible. The only thing good at this place is the stuff. Any time I remember that place I want to throw up.

The room was old and very dirty u couldn’t seat on near chair the shower had spots of mold the bed were okay but me and my daughter checked out at 2am cause we just didn’t feel safe would never book here again

No complaints

The room was located on the back side of the building. It was very quiet, which I needed more than a view. Staff was friendly, knowledgeable, and accommodating. Room was clean. Furniture had some wear. No carpet, so no pet smells. I'm disabled and asked for either a first floor room or needed an elevator. They have an elevator. Overall, good value.

Everything was good and no issues. There was and issue with my keycard where it stoped working after being out for the day but they reprogramed the card with no issues quickly and had no other issues.

Great stay

Very clean and maintained on the parking area and the walkways

I was staying near TMC where a friend had open-heart surgery. I had to try to extend my stay several times. Staff was excellent and understanding. Management made my visit feel uncaring and arrogant.

Didn't feel clean, the hotel said they offered breakfast but it was just coffee and a cupcake. The asked for a USA adresss and we didnt have any since we were tourists. Didn't clean the room when we left to go to mount lemmon. Lights didn't work properly. We called 10 times in advance to tell them we would arrive late, since the email said we needed to contact them, and didn't respond once. We checked out a day early because the room was pretty bad. The carpet was dirty, the room was stinky.

very nice. great room, service and rate.

Kitchenette is a nice feature. Hotel and room showed wear and tear from much use. No literature/information about the hotel or surrounding area. Room in sore need of updating. Kitchen sink faucet leaked, cigarettes burns on countertop, limited (and old) electrical outlet options, rollaway bed was super awful, TV stations limited.

We booked the place for free breakfast. They had nothing . Coffee was there with no regular cream . I drink coffee with no sugar They had vanilla flavored sweet coffe whitener. They offered us oatmeal packet with no milk False advertising. The service desk said they were waiting for shipment .

We Iiked the helpfulness of staff. Carpet was worn but clean. We would stay again