The staff were marvellous especially the bar lady who went out of her way for me. The breakfast was good. i loved the lifts as well as having a fridge and safe in the room

Good position in town. Nice breakfast. Friendly and efficient staff.

Great location in town, quiet and clean

Location, spacious room!

nice reception staff. Good wine. Needs some repairs in the corridors. WiFi is poor. Good location.

Thank you! All was great!

The location is great and I can recommend ordering a pizza through room service since it was one of the best pizzas I had in a long time!

Comfortable modern hotel In the centre of Ceuta

Good: Nice forum and over all feel of the hotel. Friendly staff and a nice little bar. Large rooms. Excellent central location. Bad: Overall repair level requires an investment. eg. broken doors and hinges. Old key system. Beds are VERY uncomfortable. They need to invest into new pillow top mattresses. Rooms are sparse.

Great location in town center. Easy walking to everything. Premium grade room was comfortable and nice size. Cons: Check-in process was slow. Restaurant/kitchen take siesta. TV only has channels in Spanish.

PROXIMITE PROPRETE BIENVEILLANCE

Not so good specially for the cleanliness of the room and hotel

The room floor carpet was covered in burns and stains. I changed room and it was the same again. No pool, no spa, no kettle in the room but you can pay an extra £50 for an “upgrade” and have a kettle. Staff were polite but the place was unwelcoming and not what it advertises. More like a 2-3 star hotel; not 4 star. I planned to extend my stay but changed hotel. Too many Muslims.

The room floor carpet was covered in burns and stains. I changed room and it was the same again. No pool, no spa, no kettle in the room but you can pay an extra £50 for an “upgrade” and have a kettle. Staff were polite but the place was unwelcoming and not what it advertises. More like a 2-3 star hotel; not 4 star. I planned to extend my stay but changed hotel. Too many Muslims.

L accueil fut très ordinaire aucun privilege malgre un prix exorbitant Petit dejeuner spartiate pour ne pas dire immangeable Chambres face au mur

Nice hotel in a good location. Comfortable room. I would stay there again.

I don’t like this hotel it’s expensive for nothing

Nice staff and hotel.

Convenient location, great staff. Nearby restaurants and shopping. However, the strip is under heavy construction for a better walking blvd

HOTEL has degradated Carpet is filthy Staff very helpful

Except the reception agent all the rest is below expectations,The cleanliness of the room is ok but the conditions is very bad.you feel that we do not take care of the rooms but the lobby yes .great location ,staff smiling and helpful.

Staff was friendly. Room was nice and clean.we loved our stay

Nice hotel clean and comfortable with good staff and very good breakfast and dinner. I love this hotel highly recommended.

It was enjoyable. No complaints.

Hotel a little tired

Good Experience very interesting but there is no Prking for the car

I never experience such dirtiness in a hotel. The room was smelling horrible.the carpet is a disaster :dirty u can not go without slippers. This is room 232 please avoid. The room was very tiny very different from the ones in the pictures . We asked for room change but the hotel staff told us that all normal rooms are full and if we want to change we have to add a additional fee!!!! No way with this hotel !!!!! Other thing they charge u in advance for the whole stay!!! I have never seen that before !!!!

Would need soon refurbishement. Can find à better place to stay in Ceuta...already stayed several Times i

If I need to go to Ceuta again, wont be at this hotel.I have been in this hotel before, and honestly I dont know what happened.There are lots of things to improve:-The water pressure is really low.-The water temperature was not enough hot (Almost cold).-We asked for an extra pillow, because the pillows are really thin, and they told us... We dont have more pillows.. awesome... (what if I have a problem with my actual pillow?.. )-The Ac was not working and was really hot inside the bedroom.

Good choice located on main shopping street for this walkable city. Staff was very helpful. Garage parking worth the price as its right under the hotel. Buffet breakfast nice and only 9 euro, not 12 as listed. All locals and street signs know this as the Tryp hotel, so keep that in mind. AC didnt work the 1st night but ok for the 2nd. Safe and Very clean throughout. Although we asked for a room facing the street for the view, the noise from people on the street wasnt worth it so we changed to a rear room which they said had twin beds, but they were together so it was like having a King Size bed. It was great to see hotel management so involved and present.

The hotel was great. Clean, comfortable rooms, great staff, close to everything

We spent ine night and everything went well. The receptionist was very welcoming and helpful. The rooms were very clean, and the beds comfortable. We ordered room service and were very please with the food and the service. One small hiatus, there was some noise coming from the street...it was Saturday night though.