Conveniente and pleasant stay. Front desk personnel speak English, which was a plus. Excellent breakfast.

Great Hotel. Well situated in BH. Staff friendly and front desk Bruna is fluent in English .

Amazing services, Clean and great selections for breakfast meal.

Very nice

Nice room, close to shopping & convenient location.

Superou as expectativas!

Excelent place!

Excellent value & very good breakfast.

I have stayed at this hotel many times over the years. The staff is always helpful, it is always clean and the food is always good. I highly recommend it !!!

Mold in bathroom( room #1136). shower dripping was not fixed. (we stayed three nights). toilet not flushing completely ( not fixed).

It’s a nice, comfortable hotel.. however, it is old, and the facilities are really bad. On the positive side, the staff is very friendly and the breakfast buffet is good.

The hotel is well known in the area for being the best hotel in the city. I thought the hotel was fine - it was relatively clean, the front desk staff spoke English which was a huge plus at check in and check out, the room itself was spacious although during both stays the couch was stained and during our second stay the wall was stained. The TV was very confusing and difficult to operate. There were multiple options for watching TV but no instructions for how to get to each area. Instructions for the multiple remotes would have been very helpful. We didn't get the opportunity to use the various facilities that the hotel offers but we did walk by them and apart from the pool being incredibly crowded they all looked good. Pulling into the hotel could be tricky depending on what time of day you were arriving. The entry/drop off/pick up area is very small for the size of the hotel and it's conference center and was often very crowded.

Nice hotel conveniently located. Staff were very helpful. Breakfast is excellent.

I love this hotel atmosphere

Air conditioning wasn’t cooling properly, besides it was making noise, told the management about it and they took for ever to fix it. The safe in the room didn’t work either. The everyday room cleaning was skipped in two occasions. A group of football players arrived at the hotel and the management closed all access to enter the hotel, so I had to wait hours before I was given access to my room. I would rate this hotel a 3 star hotel

I have problem with the AC was dropping water and stop work

The pics are clearly not very accurate. Very old rooms and with a loads of faulty points (AC, doors, bathtubs… fire water sprinkler covered - safety hazard) Very dirty. Found loads of hair and dust. Some of the staff at the lobby did try to help, but overall the service and the room did not deliver. I cannot recommend this hotel to anyone. There are better hotels with better prices in Belo Horizonte.

Old and very unprepared staff. Food is average and service very poor. Should be a 4-star hotel at most. Water dirty for showers and sink and too hot then cold. Very uncomfortable.

Whenever I come to Belo Horizonte I always stay at Ouro Minas Hotel. The staff is friendly and bilingual (my Portuguese isn’t great so I really appreciate that) breakfast is good, and the prices aren’t bad for the long stays that I’m usually there for.

Great

All great!

This is a great place to stay in Belo Horizonte.

This hotel is more like 3* that used to be a 5* hotel. Don’t get me wrong it’s very clean but the rooms need some refurbishment. Also because some of the room are for smokers when you turn on the AC, it smells like cigarettes. There is no kettle nor coffee machine in the room which is a pity. Also, I wasn’t impressed with the quality of the breakfast as everything looked industrially pre-made and not fresh or organic. Other than that the hotel is safe and it’s super easy to get an Uber from it. Another good thing is that because there is no food stores around, they have a small shop inside the hotel to get snacks, sandwiches and drinks.

Next time I will look for others options. Disappointed with how we were treated.

X

Very disappointed when th so many aspects

It is always a great experience staying at this hotel

Good location

Very disappointing stay. Terrible service, the room wasn't clean, the sheets were stained. The restaurant service was horrible.

O hotel é ótimo, mas carece de uma renovação para se manter no nível de outros hotéis de categoria semelhante. Um pequeno detalhe que senti que poderia melhorar é nos banheiros, que contam com dispenser para papel higiênico que são extremamente inconvenientes para uso. Tenho certeza que economizam algum custo para o hotel, mas sacrificam a conveniência do hóspede. No geral, um ótimo hotel. Recomendo a todos que forem a Belo Horizonte e precisam estar próximos ao estado de futebol.

Everything was PERFECT. I have stayed in a lot of hotels but Ouro Minas its my absolutely favorite

Obg