My experience was horrible, the rooms were dirty, my bathtub has a crack on it , it smelled like dead animals. The food was not good at all….. my Tv did not work

There was no hot water $200 for a quest to visit the bed was nasty with all types of stain

The hotel food and staff was very nice. Hotel was clean and it was more than what I expect to be honest I will definitely go back

My sister and I had celebrated my birthday/ vacation at the Cofresi Palm Beach Resort & Spa in Puerto Plata DR recently (9/2024). Special thanks to Luciano, Esteisy (Stacy), Juan, Romero, Ferella, Sandrea, Transportation, Security, The Pearl Buffet (our favorite) and Indo China staff and many others who went out of their way to make sure we had an enjoyable experience. Thank you so much!

I have been to this resort multiple times and love it.

Enjoulyed my stay it has improve some since last time i had visited. The bed was uncomfortable my back and shoulder hurt for a few days. The food was better. The drinks are not good better off bringing my own.

The worst resort I have ever visited in my life. I do not recommend it to anyone. The rooms are disgusting, they have huge holes and they almost fall on you. They have to be careful if you have children. They want to charge you for absolutely everything, the least bit, but they do not offer the quality of service. The room service is also disgusting, as is the reception. The refrigerators are empty and when you call customer service they spend hours and do nothing. And that is a service that they already charged you in advance. Everything is far away and the air conditioning in the rooms is useless.

We were expecting our room to be ready upon arrival since we were a day late however we were told room wouldn’t be ready until 3pm which was a bit annoying after being delayed with travels and tired… Room was clean but definitely make sure to go through the checklist they give you as there was some glassware missing that we would have been charged for had we not noticed. They did come knock and call a few times for the tour but told them not interested and they left us alone after that. The AC definitely a was not working properly. The last day our room was at 76 degrees. As far as beaches the resort has several. We spent all of our time at NV beach. Joel aka Mr Fantastico is the best bartender and Brian aka Mr lover lover a was a great server! Joel was making us everything from Aperol spritz to espresso martinis! Best bar in the entire resort besides the one at the casino. Swim up bar at the pool was awful they only have a few types of liquor and don’t even blend the frozen drinks… I promise you the corner bar at NV beach with Joel and Brian is where you want to go! They also serve great food there! Dinner.. We had to make reservations and before 10am. Asian restaurant was awful. Dominican restaurant service was great food was ok. Mexican restaurant was good and Brazilian steakhouse was good! Buffet at Cofresi Palm was good. You can’t expect much for the price but I think what bothered us the most is how rude some people were… Most likely won’t go back..