Super close to the napoli centrale station and very decent condition with great staff. The only downside is neighbour hood is not good, just you need to walk fast for 2min to from the station.

Being next to the main station, this was excellently located for us. The staff were very pleasant. A bit of late night noise, besides that an enjoyable stay.

A good stay and the room was clean and tidy A very helpful desk and we were offered a free coffee as well -Excellent over all

Nice looking hotel. Area around not great. Had to lug suitcase to third floor.

We stayed at Grand Europa during our Italy trip in Sep 2024. Hotel is good with clean rooms , helpful staff, convenient location and good restuarant. The area around the hotel is noisy. Overall good value for money deal.

I chose this hotel because of the location and budget friendly. Pros. Friendly staff, easy public transports, and tour facilities Con. Bathroom has no shower curtain, bathroom door needs to be tinted.

Room was fine. Welcoming and accommodating staff. Good breakfast with a number of choices. Area around the hotel is trash filled, dirty and run down and this appears to be the case throughout the city.

We stayed at the hotel for 2 nights and the woman who helped us at check-in was not very friendly. Seeing that we arrived with suitcases and were hot, she didn't even come out and said in a rude manner that we must pay the hotel fee right now. She handed over the key, indicated where the elevator was and that was it. I'm not asking for a party every time a guest arrives but empathy would be great for us visitors. Then we asked for a fan and she sent a technician to check the a/c who said it was working fine but I needed a fan because the heat was really horrible. This technician said she would call us in 2 minutes and she never called. When her shift changed we called again and the gentleman who helped us was very friendly and efficient. The breakfast is good but they limit it because they have a gentleman who serves you, they don't let you use the tables unless it's with small trays...I felt like I was in a military dining room. There is a restaurant in the hotel for dinner but it is closed so there are no places to eat in the area and really because it is right next to the Central Station it is not very pleasant to walk around, it is unsafe.