Nice enough, but pretty expensive for what it is. Clean, good service and lovely gardens, but very dated and awful food

Lovely hotel with two beautiful pools and an excellent spa. Within walking distance of Ischia Porto and Pointe. Family owned and family orientated. The staff are delightful.

Very friendly service, lovely position surrounded by trees and great views over the Bay of Naples, Procida, Vesuvius at the height of the season! (See the film Avanti for meaning of this). Did not use Hotel beach as we always go to Rosetas on the Spiaggia del San Pietro, best lunch in the World! Some reviews complain about the slow lift, but this is Italy so no need to rush.

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Really liked the hotel - friendly staff and a great location. Easy to walk from the hotel into Ponte (with the castle) and the main harbour (Porto). Bus stops are nearby so easy to get around the island. I had a good size single room with a nice view of the castle from the balcony. As with many hotels, it would have been better by having a kettle in the room so that in the evening, or if you're just relaxing, you can make yourself a cup of tea! I could have done with a more comfortable pillow as it was a bit flat. Breakfast was okay - it could have done with a bit of variety as there were lots of croissants and cake and a small selection of cereals and peaches with yoghurt. Again, mixing up the selection of cereals and fruit would be nice. However, nothing against the quality of what was provided. Nice pools - with plenty of sun beds throughout the door regardless of the time you went down (I visited in May). The spa was really nice with friendly staff. I would recommend their jacuzzi - very relaxing but it would have been nice to have had some soft music playing (music plays in the treatment rooms). I had an anti-stress massage which was a great way to start the holiday. Although the hotel could do with a bit of TLC such as painting the door frames, I wouldn't have any issues with staying at this hotel again and would recommend it to others.

We had a lovely stay and enjoyed using the outdoor pool as it was heated with our 15month old baby. We asked to change rooms so that the balcony was safer for her to play in, and that was no problem. The rooms are slightly dated, but totally clean fine! It is a 20 minute walk to the port or the castle area where you can find lots of places to eat. We didn’t eat at the hotel as the menu in the evening wasn’t right for our baby. Breakfast was fine tho. We had room 53, nice size, but the noise of the chairs from the restaurant was loud in the evening xx

Good hotel friendly helpful staff 20 mins walk to beach and port

Thoroughly enjoyed staying here. The breakfast was super, the grounds were lovely and massage was excellent.

Pools were great. Staff very friendly and helpful, breakfast good. Room comfortable but not 4*.

Very helpfull staff and good facilities would recomend

If you have ever seen the film Avanti you will know what I mean. Get a sea view room and watch the sun come up over Vesuvio! We have used this hotel before so had no qualms about returning, it is great if you like the quirky Italian ways, so no worries about the slow lift etc. P.s. watch Avanti before you go, we spotted look alikes fo Carluccio, Bruno and most of the cast.

Good location and facilities, very helpful staff. The swimming pools were really nice.

The hotel is very well located. A bit overpriced for the service that offer. The room was horrible noisy. The receptionist kindly accept my complaint and change the room. But his answer was not so nice, as he said it was my problem if I could not sleep, because the 5 engines down the room window. The spa area was very good. No wifi in the area where we were located. That is a shame for a 4 stars hotel, and mostly because was working in the main building.

We stayed in Island 5 days and hotel was near center of City of Ischia. Hotel's employees were not very kind but resturant's staff was excellent like dish that chef Made.

Nice enough place but it's about a Mile + walk from the dock. It might matter if you're walking. Glad I was travelling light. A warning to future guests, don't leave your patio door open to get fresh air in. The mosquitos will try and eat you alive. I killed four after they already bit me. No shower curtain, so hard to keep the tile floor dry and not break your neck with slippery feet. Pros: Breakfast included. They have two outdoor pools, an outdoor thermal wading/walking pool, and a big thermal pool indoors on the mezzanine level. The young woman behind the checkin counter. Beautiful Italian features.

Nice enough place but its about a Mile + walk from the dock. It might matter if youre walking. Glad I was travelling light. A warning to future guests, dont leave your patio door open to get fresh air in. The mosquitos will try and eat you alive. I killed four after they already bit me. No shower curtain, so hard to keep the tile floor dry and not break your neck with slippery feet. Pros: Breakfast included. They have two outdoor pools, an outdoor thermal wading/walking pool, and a big thermal pool indoors on the mezzanine level. The young woman behind the checkin counter. Beautiful Italian features.

Ok, but not more.

Lovely hotel, great surroundings, with 2 pools (one lovely quiet one). It is missing the finishing touches (e.g. panel missing in roof so the air con vents visible) but it didn't detract from the holiday. One of the staff members was very very helpful (sadly didn't we get a name). We could have easily stayed for a lot longer. Lovely massage in the spa too - definitely recommended.

It is a very beautiful hotel with ocean view and theme pool. The staff is very helpful. The breakfast is very impressive. Love this hotel very much!

Hotel Hermitage was an excellent place to stay for our day trip to Ischia Island. We seriously lucked out and got a wonderful room with a balcony that overlooked the bay with a straight view of the Castle. The beds of course are hard as rocks, but I've yet to be in a European hotel that they are not. In the end, I loved the place. It misses 5 stars for me only because of the bed.

Hotel Hermitage was an excellent place to stay for our day trip to Ischia Island. We seriously lucked out and got a wonderful room with a balcony that overlooked the bay with a straight view of the Castle. The beds of course are hard as rocks, but Ive yet to be in a European hotel that they are not. In the end, I loved the place. It misses 5 stars for me only because of the bed.

This hotel is a haven for relaxation with beautiful grounds and a feel free athmosphere. Excellent.

Breakfast buffet was typical for Italy (lots of sweets,white bread, cheese, prosciuto and no really healthy options such as vegetables/salads) that I would expect from a health spa. Dinner was at fixed price, which was not posted, and turned out to be very high, while the service was overly pretentious (you get to watch the waiter scooping out peas onto your plate spoonful at a time) and totally not worth it. Pools outside were too cold, inside pool was warmer but small and not attractive space at all. For everything else they charge extra (sauna, turkish bath, bath robes). The people at the reception did not offer any recommendations on anything - things to do, places to see (except for the castle). The Island itself was wonderful. Next time we will just rent an apartment and cook ourselves.

Here are just a few problems with this hotel: - Front desk people barely understood English - We made an error and booked the hotel for 1 extra day that we could not use. -The hotel refused to refund the cost of one night. And overall the staff was unhappy to be polite and not accommodating at all. - The bed was as hard as rock with a big gap in the middle - The Internet did not work for 3 days and when it was fixed eventually it was extremely slow - Most pools were empty - The grounds were poorly maintained - The tennis court (the only reason we booked this hotel) was in very bad shape with rubbish all over - The guest parking is too small and was always filled even though we were there off season. For all practical purposes there is no parking This hotel does not measure up to an average 2 1/2 star hotel in the US

The hotel was beautiful, very clean and with a great outdoor landscape with 2 pools, bar and restaurant, and outstanding service. The rooms were good sized with satellite TV, with the only downside to this hotel being the bed (2 box-springs pushed together with no top mattress) and the AC which blew mild cool air that barely compensated for the very hot weather. Regardless, the food and service were fantastic and it just a 5 minute walk to the shopping, dining, and beach areas.

From Hotel Hermitage its a 5 minute walk to the core of 'downtown' where there is plentiful shopping and Gelato. or 15 minutes to walk to the castle. The hotel is clean and well maintained. staff was always very helpful