Lots to do for children. They had the best time

Just returned from a stay with H10 Lanzarote Gardens (May) with my family inc a 4yr. We will definitely be booking for next year, the hotel was fab they thought of everything for a family stay. The staff were very welcoming and couldnt do enough, the animation guys were great with the children. We read the reviews prior to coming and we brought a wetsuit for the lil one as the pool water/wind can make it a bit chilly, im sure this isnt an issue later in the year, it just ment we could stay in the water for longer. The beach is a stones throw from the hotel and here was plenty of choices at meal times, i would recommend half board or all inc, and again the staff are very accommodating to all dietary requirements.

Reecetion and outside area was all very clean. Our room was clean but needed updating. Kids play area and pool was lovely. The only negative was the breakfast in the morning can only be described as Carnegie loud and food was cold.

This is the only hotel we have ever left mid stay. It's nowhere near 4 star, I've stayed in 2 stars that are better. The rooms are desperately in need of renovation, our 2 rooms had damp and were cold. They couldnt properly cater for our dietary needs and when we said we think it's best for all of us if we just leave and you can refund us for the unused day the manager refused. He said it's your choice to leave, but I won't give you your money back. It's not like I was asking him to refund the time we had already spent there, I was happy to pay for that even thought it has been awful, I only wanted the time we wouldn't use. This is the first bad review I have ever had to leave and I use hotels at least once a month. Disgusting rooms and a manager with a disgusting attitude. It's a shame because the rest of the staff were all very friendly and the pool area was quite nice. The decor in the bars looked like an old people's home though.

Everything about this hotel is amazing . I had the best time and can find fault with NOTHING . I will definitely be returning here

Staff very helpful went with my daughter and granddaughter. Had a lovely stay at hotel

Good location. Family hotel so number of children around, but was quiet in the evening so a nice hotel to stay. Liked the option to change from evening meal to lunch on a daily basis when staying half board. Helpful staff, nice sized bright rooms which are well decorated.

The hotel is ok but not amazing. Feels a little rundown. Kids facilities are very good however. Buffet food is only so so.

Really well placed hotel , staff were very friendly and helpful, food was good and rooms very clean .

Location was particularly good for us. Position of our room and lovely sunny balcony. Cleanliness of resort.

Fabulous staff and food. Good location. Really good for families. If you have a baby or a toddler this is the hotel for you.

This was a well located hotel, and very family friendly, however as a couple looking for a quiet break away, this was not the best hotel for us. The hotel have great facilities for babies and toddlers, which means that it attracts a lot of families. I didn’t notice this as a specific point when booking the hotel initially, had I have known that this was a very family orientated hotel, I’d have booked elsewhere. The hotel was great - it just wasn’t the quiet and relaxing holiday I was hoping for.

I loved that there were kitchen facilities in the room this really made a difference! The rooms are spacious & clean with plenty of storage for your. Clothes & belongings. I love children as I’m a mum of three myself & grandma to six! However I did feel I was in a children’s playground most of the time it’s very good for them. The staff here were excellent! Very welcoming and helpful, it’s a beautiful hotel and perfect for families however just not for my age group.

My partner and I stayed in the H10 for a week and had an amazing time. The suites were fantastic, nice and light but cool and air conditioning if needed. The food on offer was on another level, so much choice and all tasted very nice, we couldn't fult it.

Overall, this hotel is brilliant for children, but falls short of the standard set by other H10 hotels. We would only recommend the hotel for families with young children. The kids entertainment team are relentless and there is always something going on, even without attending the kids club. Whatever the entertainment team are paid, it isn’t enough! There was a constant stream of parties and activities that kept the whole family entertained. The only criticism I have is the appropriateness of the music at the kids pool entertainment, especially during the foam party where “Dance mother f’er” was played! The rooms are ok, but have no soundproofing. We were not only able to clearly hear the conversation in the room next door, but we could hear the guests downstairs, three rooms over. The beds are also very uncomfortable and we were given dirty bathroom towels on more than one occasion. The hotel is located close to the town centre so is convenient for shops and restaurants. The food is very good at the hotel and there is a great provision of free from items at breakfast in particular. We did find the staff in the restaurant a bit rude and unhelpful. We would also recommend only doing breakfast or going all inclusive, the half board option isn’t great value and doesn’t include any drinks at all with your meal.

Great hotel - highly recommended. Very friendly and helpful staff, great selection of food in restaurant, pool area magnificent and room clean, comfortable and has all you need :-)

It's a brilliant hotel for family. We stayed in the hotel for 6 nights and with 3 kids at young age, they all loved staying in this hotel, especially with kids club. Everyday there're so many activities for both kids and adults, mini disco and evening shows were great too. Credits are given to Alex and his blue team, It's pity if miss any of the entertainment. Hotel location is handy too. Very close to beach within 5 mins walking distance and has pharmacy and doctor right beside hotel. Shops and restaurants all close by. Wonderful hotel. Definitely recommend to family with kids.

The staff are fantastic and they are very child friendly

My wife has Coeliac Disease and therefore need a gluten free diet. I emailed the hotel to see if they could manage and they said yes. From the moment we arrived they were brilliant. Our meal card was annotated and at every meal she was given a guided tour of the buffet and told exactly what she could and could not eat. She also got a goody bag of gluten free items to supplement the meals. Overall the staff could not have been more helpful. If we return to Lanzarote we would not even think of staying anywhere else.

This is a good hotel for families. It runs various child friendly events on site, run by enthusiastic and friendly staff, and it’s also close to a safe, sandy beach. The rooms are of a decent size and comfortable, but could be refreshed in terms of design. The performance space/stage sees some good shows and we especially enjoyed the acrobats and the Lion King show which involved some children from the kids clubs. Here, too, some refurbishment would be helpful to provide better sight lines and comfort. The food at the hotel is plentiful and varied. The fresh sea food was a highlight.

Pools were warm enough. Decent breakfast. Good location near beach and selection of restaurants

Lovely hotel, very clean, great staff, delicious food. Perfect for kids.

We really enjoyed our stay at this hotel. The staff are all so friendly and helpful. We used the crèche and our 20 month old loved it and once again the staff were brilliant in the crèche - our little boy could not wait to get into the crèche! The food was good - v fresh lots of variety. Sometimes a little busy but really all you need to do is go slightly outside those v busy times and wasn't a problem. A very enjoyable stay for all.

Great hotel. Good size room and balcony. Hotel has good facilities.

First experience travelling abroad with our two year old. Could not fault the hotel or facilities. The staff are the most helpful and friendly I have ever encountered. Nothing was a problem and their enthusiasm and professionalism was incredible. Grounds are immaculate, kids clubs superb and extremely child friendly pools. We were B&B only so can only comment on breakfast which was very good, well organised with great choice of quality food. Would highly recommend this hotel and if travelling to Lanzarote again will definitely stay here.

Excellent on all fronts, most notably for the kids, they loved it.

We visited Lanzarote for a Surfing and Kitesurfing trip with our 1 year old daughter in January. We chose H10 Lanzarote Gardens as it appeared to have the best children's facilities and rooms with kitchens. We were not disappointed as the hotel staff and the facilities were great. Upon arrival we were upgraded to a two level bungalow due to the building of a new pool. The bungalow is defiantly a better option and we would book this again. The buffet breakfast and dinner is very nice and the atmosphere is very lively. If you don't like children there is a good chance you won't enjoy the restaurant area. This hotel is very popular with young families so it's worth bearing this in mind if you don't have children. The kids club is great and the staff are very good, there are lots of children of all nationalities and plenty going on. Location wise the hotel is just over the road from the beach which has a small, but fun surf break and a famous windsurfing spot. There are several kit hire clubs and the windsurfing is very good. 20 minutes drive away is Famara which is a very large beach that is great for surfing and kite surfing. We were lucky with the conditions when we were there with wind and waves every day. We were glad we chose Lanzarote Gardens as we didn't like the location or style of the Barcello or BeLive which we visited out of interest. The best quality hotel we came across in the area was the Melia Salinas, but the H10 seemed better overall for kids.

Stayed here in Nov 2014 as a couple and had a really relaxing time. The hotel was full of families with small children and if you cant handle the noise of children then this probably isn't the place for you. Saying that we still had a great time using the hotel as a base to explore the island using a hire car. The food here is really good. A great selection, different every day. With freshly cooked buffet items and also show cooking style on demand options. We didn't eat here for lunch as we were half board, and didn't need to either. We were so full from breakfast and dinner! Children are well catered for on the food front. The hotel has a large population of German guests and all tastes seemed to be catered for including allergy watchers. The pool was clean although a little cold for our liking. The beach is a few hundred metre walk from the front of the hotel through the gardens or through the shopping centre. The beach is really clean with showers and really good disabled facilities including ramps and toilets. Wifi is 10 Euros for 7 days (2 simultaneous devices) which is pretty reasonable and the coverage isn't bad. If you hire a car you can get a gate barrier key for a 10 Euro deposit which allows you access to the hotel's private service road and parking areas. We parked right next to our room.

Fantatic location with friendly and helpful staff. the enterainment provided was first class. The best hotel in Lanzarote we have stayed in.

This is my third visit in three years and the standards have not dropped. This is a good value hotel for the price, with a good atmosphere and nice setting and only a short distance from the beach.