Excellent hotel very pleasant staff close to beach .people are allowed hotel towels on the beach ..the hotel is a bit German orientated but not a problem for us .great stay

Beautiful hotel I had a sea view sun from 2 on the balcony you could sit there until late

Lovely hotel, lovely staff, food was excellent also, highly recommend

Very friendly staff Clean rooms and hotel Efficient dining experience if a little crowded at times, Good choice of food. Dedicated table for our group of 10 would’ve been nice.

Very friendly helpful staff

Very clean, comfortable and quietly located hotel with an excellent buffet meals facility

Its a good hotel. I will go back again.

Bra service underbar personal

Check in staff were very welcoming and friendly, the room was clean and comfortable but I think there was a problem with bad smells coming up from the bathroom sink or bath, parking was a little bit overpriced at €10 per day, the breakfast choice was excellent with a great range of hot and cold items including cooked to order eggs, omelette or pancakes, the restaurant staff were excellent at clearing used plates and restocking the hot & cold breakfast items, we would certainly stay again, well done to all the staff for great customer experience

Could not fault this hotel, excellent facilities, close to the main Paseo on the seafront. Friendly helpful staff. Wonderful stay.

Nice week in BQ. I Will come back again☺️

It was an overnight stay. When we arrived there was nobody at the desk to check us in. We waited about 20 minutes then had to phone. Which was awkward as we don't speak Spanish even with the help of google translate. Eventually a man turned up to check us in.

The hotel was excellent, the staff very helpful and pleasant

Facilities in room was basic. No kettle to make tea or coffee, no ironing board or iron to press your clothes, no dressing robes. we asked if if they could supply us with the above and the answer was no.

Great hotel, modern, clean and comfortable. Well situated by the beach and promenade. Friendly staff, super buffet style food. Could not fault except for no tea or coffee making facilities in the room. Will definitely visit again.

Average hotel, definitely NOT a 4 star hotel, pretty basic. Breakfast buffet not worth getting: 1- Egg omelettes are rushed, if you don't tell the cook to cook it properly, you'll get runny eggs. 2- Most of the bread is stale, including pastries which seem too be soggy 3- Coffee is machine made, weak and lacks flavor. Dinner AWFUL!! I don't know if people eat it because they already paid for it or they just don't want to complain. Everything was way too salty. It seems they salt every so that people order more drinks...or do that people don't eat anymore. I really don't know what their angle is or their business plan.

Average hotel, definitely NOT a 4 star hotel, pretty basic. Breakfast buffet not worth getting: 1- Egg omelettes are rushed, if you don't tell the cook to cook it properly, you'll get runny eggs. 2- Most of the bread is stale, including pastries which seem too be soggy 3- Coffee is machine made, weak and lacks flavor. Dinner AWFUL!! I don't know if people eat it because they already paid for it or they just don't want to complain. Everything was way too salty. It seems they salt every so that people order more drinks...or do that people don't eat anymore. I really don't know what their angle is or their business plan.

Wonderful staff, especially Kelly and Olivia. Great position, super food, super pool, so many great things to say. Only gripe was it was stated as being a 'Spa' hotel but the Spa was closed. Bad form not to be notified of this.

The pictures of the hotel are accurate: it is a large, relatively modern mass tourism hotel. It has been well maintained so what you see is what you get. The location is right next to the beach. There is secure parking but we did not use it as it is not as easily accessible as the large amount of general free visitor parking just outside the hotel, and we were staying only one night.

Close to beach good eateries and bars but nice and quiet area

I was very excited about this trip, since it was our 5 year wedding anniversary. We checked in and it was fairly quick, and the lady behind the counter was very friendly and professional. But, the room itself was very basic and the ocen view i paid for, was more like a peripheral view of the water, with a bunch of construction. Underwhelming to say the least. The pictures just make it look so nice and the real thing was good, but 'meh' compared to what the pictures showed it to be. But it was clean and that's always nice. The best was a bit uncomfortable, but we didn't spend much time on it. Took a lool at the pool, and it was on the smaller size but looked clean.

Not there usual standard .we only had an overnight stop arriving after 6pm and driving 600kilometers from Portugal .reception was good and quick ,The room not so good ,bathroom door did not close properly and I think it had been in this condition some time. Only one tiny tablet of soap ,no glasses in bathroom even plastic ones would have helped ,and. To cap it all the TV didn't work ,some of these faults we did not realise until we came back from dinner about 11pm so too late to get anything done ,these things should not happen in a 4*hotel .this was our 3rd stay at this hotel and probably the last .

Stay here on a regular basis suits what we need close to beach and good places to eat

Location is great close to lovely beach cleanliness is excellent

Location was great for what we needed great for walking and relaxing Bed was very hard

Great location, just next to the beach. Beach has black sand.

Great stay here, breakfast probably the best we have had, excellent ! only problem was bed too hard, but everything else 100% and we will be back !

Good location Excellent food The evening meal for 15€ was amazing, the food was excellent quality and choice was excellent Clean bedrooms and beautiful fresh linen daily Really good value for money will definitely revisit and recommend

Great place, Great place, Great place, Great place, Great place

Near the beach and town, restaurants. lovely location. friendly, efficient staff, very helpful

Came for our Nieces wedding, hotel large enough to accommodate all the guests that chose to stay and was just a short coach ride from the wedding venue .

A good hotel, but just found the room a little noisey for a light sleeper like me. The sound of plumbing in use was the most common sound, not the noise of other guests talking. Generally can't really fault the hotel, breakfast buffet is a great selection but not of the highest standard. Certainly a good base if staying in Torre Del Mar, which is a great resort to base a quieter holiday in.