The hotel was nice, with spacious rooms, although not very new. We enjoyed our stay and we enjoyed the complimentary breakfast. The front desk staff was friendly.

The front staff members lied to me on 3 occasions about early check-in.

Staff was very cordial. Breakfast was excellent

Very dated. The tv in the room was not a smart tv, but it wasn’t even a tv capable of taking an HDMI cable. I felt like I time travelled back 15 years staying at this hotel. Staff were friendly but this place needs some updating.

Dated Hampton Inn. Thin walls. Old elevator and bathrooms. Very clean. Good employees.

Great base location for a short stay

Waited atleast 15 minutes for someone to show up at the desk for check in. Check in was confusing because the receptionist did not speak english (very little). Elevator was broken and I was placed on the 4th floor. Poor quality. Would not stay here again.

The hotel was paraticly empty and they give a room just be side the loby and de breakfast area, very noisy

Elevator sounded like was going to explode. When we checked in, our other room was not ready-so we went right to eat. Came back & my mom went to her room and my daughter informed they had only 1 bed (we booked 2 queen beds). Manager informed us they “upgraded” our room. Without notifying us? I explained to her we cannot have 1 bed. We need 2 and this is not an upgrade for us. Manager was rude and then proceeded to say-did you use the bathroom if you did I do not have anyone to clean it. I advised, I am a manager-so you will want to get your hands dirty unfortunately because YES after driving 9 hours we had to go to the bathroom. After manager being very rude-we ended up getting the original request. But they cannot just do that

Everything was fine!

No drinking water in the room! Selling $5 a bottle at the lobby.

Ideally situated for what we needed to do, and close to places we like to visit.

When I rec'd the confirmation, the date for the stay was listed as 5/28 instead of the date I entered; 5/30. I immediately called Hampton Inn directly, explained the problem, & asked if we could change the date of stay to the correct date. I was told sure; no problem. Told we were all set for the 30th. Arrived at the Inn on the 30th & was told that we did not have a reservation for that day, that we were a "no-show" for the 28th & if we wanted to stay that night we'd have to pay again! They were not interested AT ALL in sorting this out! I was handed a 1-800 number to call to try & work it out. Four times I was disconnected in the middle of the calls. The fifth time I was on hold for nearly 2 hours while trying to sort it out. I finally hung up as it was getting late. The desk clerk was incredibly rude & had no interest in helping us. I was in tears when we finally left.

I wasnt able to make the trip, called and tried to cancel 2 nights KNOWING that I would be responsible for one of the 3 nights, I was told I would be contacted to discuss the matter with nobody contacting me whatsoever, very disappointed with the customer service or lack there of

Yes

Smoke in room

We liked the size of the room. The refrigerator and microwave were nice to have in the room. We did not like the smell, possibly from the A/C unit or cleaning products used to clean the room

We were in a room near the elevator, essentially just off the lobby. When we walked out we were in the guest sitting/breakfast area. SO uncomfortable for us to be there...we were exhausted and wanted a quieter area to be. When we asked, we were told there were no other queen rooms. When we asked for a king, they didn't even look at their computer log. They simply said they were full. We were diappointed and think it was bc we went through Expedia.

Have always stayed at Hampton properties , no problem. properties have all the same Amenities . This property is close to shopping eating and freeway. Service was terrible , our stay was 5 days Went to desk on 3rd day asked for room service , came back to room , our room was not clean. Guy at desk was reminded several times before leaving our room . He asked for our room again But our room was not clean . Desk service employees are not very welcoming need better Customer service skills .

Hi, I stayed at the Hampton Inn in Bedford, NH from May 17 to May 18 for a business trip. My experience was very negative but I don’t want to harm your business with a public review. It started with the check in process. I had to wait a couple of minutes while the staff member finished helping another guest. He then started helping me but kept answering the phone helping those customers first while I stood there right in front of him. The entire check in took around 15 minutes. The room is starting to look dated and the tile floor was very sticky. There was a stain in the bathtub that looked like dried vomit and a large yellow stain on the wallpaper near the toilet that was obviously urine. The home fries at breakfast were so salty that they were essentially inedible. I travel a lot for work and this was one of the worst hotels I’ve stayed at. I hope this feedback serves as inspiration to improve this hotel.

I have stayed at the Bedford, N.H. Hampton Inn numerous times. Typically it is a pleasant stay. Much of this experience I base on the brief interaction with staff at check-in. On this visit, however, it was a tad below what I have come to look forward to. My check-in person was impersonal and sullen. You might not think it's a big deal but a warm and friendly welcome, maybe even with a smile, is a nice touch to a weary traveler checking in.

Very clean & love the breakfast & warm coffee & tea they provide

I like how Quiet it was and the complimentary breakfast. Also, i like how clear the bathroom floor and shower areas was. I would walk into the bathroom without shower slippers. The pillows are very comfortable too. This was my second staying there because I love it. Thank you i did enjoyed stayed each time.

When I lost my wallet, after checking out, everyone, including housekeeping was great with helping me find it before I left the state

I stay at this hotel once a month while visiting family. Usually all is excellent. This time I was in a room next door to a loud and noisy group. They started partying at around 10pm. I told the desk and someone came up and told them to be quiet. They began again 10 minutes later. They were noisy again this morning beginning at 7:15. I cannot imagine how many people were in that room. The desk tried to be helpful and assured me I should ask for a quieter room next time.

They seem to need some paint refreshing on the exterior where some plaster is gone and the ceiling I the pool area is being repaired.

No hot water for three days and management didn’t care to address this issue or the issues my sister had with her room. She had broken window shades, detached shower seat, flooding, and cold showers

Excellent all the way. Would highly recommend it.

May be an older hotel but it is very clean and well taken care of.

I absolutely loved the room I had.

Good

Always clean and comfortable, however I do not like the $250 hold they put on for incidentals, quote/unquote, especially from a customer who stays there frequently, as I do, as least once a month.