The hotel is in a great location. Inside a mall complex and a casino within walking distance. The property does look worn down. The rooms were nice and clean. No complaints there. The only restaurant does need more help especially during breakfast time. There was only one waiter and he was all over the place. He took our order and took a long time for him to get back to us to let us know they were out of what we had ordered. Ordered something else and the food came out cold. My husband ordered hot chocolate had to remind him like 5 times and never received it. Room service was better. Came quick. Parking is limited. If you plan on returning late plan on no parking by hotel. We had to park more towards the mall. Front desk staff are friendly no issues.

This hotel was very good, this trip was disappointing, in very bad shape, short on towels, very old towels, looks old,

Lobby under construction but had just some plastics to cover for the inaccesible area which was most of it. Personnel had bad image with no uniforms and we were not upgraded as my membership says.

Over all great safe location

bad experience

Overall the room was good. However the towels were very used- old. The towel rank in the bathroom was broken. The shower very slippery almost fell in the Shower.

The location of the hotel is prime, right next to the Forum Mall, and a casino. Their are restaurants in the hotel and across the street. The room service was great, very welcoming. Thank Yiu

Ok

The hotel is located next to a shopping mall, this gave us options to eat, shop

Excellent, safe stay.

Very nice,very friendly and very clean.

I love the fact it's near by all the stores and restaurants.

Staff were helpful and friendly. Hot water was not working for first 2 of 4 nights. Bathroom design is it functional.

Always stay in this hotel for friendliness and proximity

To access this run down hotel one ha to drive through a confusing shopping mall parking lot. With the exception of the restaurant, the staff were rude and unapproachable. When we asked for an additional packet of coffee for our room - since there was only one for two people, I was told I had to pay an additional $25 pesos. Really? The hotel is worn, noisy and over-priced. If your goal is to shop at the attached mediocre mall, it might be suitable. Otherwise, there are much nicer hotels at a better price in Culiacan. This is a more like a 2 star hotel.

Es muy seguro , el lugar muy limpio y lindo lugar

Pretty bad hotel, the service and the rooms are in ruins, AC not working

Limpio y muy cómodo

Amazing service very clean

Fiesta Inn Culiacan is very clean and the staff is great. The location is perfect for shopping and convenient. Located next door to a shopping mall where you could find a Mc Donalds and a Burger king. Also, it is across the street from La Ley supermarket. The pool area is open late.

I always stay there i like to go walk to the park nd the mll

i coming at 1pm and they said is not ready until 300pm, i went back at 300pm and they said is not ready, i wait for over 50 min and the room was not ready,

Stayed for 10 nights and it was a pleasant stay. The hotel offers a pool, a restaurant, a gym and a professional staff that are there for you 24/7. The beds are comfy, the rooms are spacious but the hotel can use a little upgrade. The hotel is also just steps away from one of the best malls in the city that has great shopping, great dinning, a movie theatre and atm's. Taxis are also parked infront of the hotel for easy access to get around the city. Overall i would recommend this hotel and stay here again.

The lobby was dusty the bar and restaurant were all together and looked more like a school cafeteria. Also, bar didn’t have much liquors and had mostly cheap brands, it was a a disappointing lobby area.

Very convenient there is a shoping mall and many restaurant options walking distance

The property is not in the best shape, the breakfast Buffett is very limited, they put dirty and broken sheet at the beds, I got pictures, and you have to be very careful to ask them to clean well the room, they don’t have a good care of that, I found that the person maintaining the buffet his clothes were extremely dirty, is. Shame the hotel has the best place to be, just at the side of a very good mall, they take advantage of that and thats why don’t care about the service, the worse thing there is the sheets and towels control, they use pieces in very very bad state.

Great facility, within proximity to various venues. Clean and comfortable. Will return.

Air conditioning was out in my room, power outlet next to sink was out.

Tuve una experiencia muy inconforme en el hotel, ya que tuve que cambiar dos veces de habitación por las condiciones del cuarto y la falta de mantenimiento del aire acondicionado. El staff fue amable pero si sentí que la situación no fue manejada de la mejor manera. Y me sorprendió las condiciones en las que tienen los cuartos o por lo menos los dos primeros en los que estuve.

The elevator was not working properly, the phone in my room never worked plus there hairs next to handset, no remote control. The good part friendly staff.

Nice location next to Forum mall. Lovely staff and excellent service. The hotel building seems tired and must be challenging for the staff. Room was clean and updated but only a tiny water bottle. Aircon was not very effective and noisy. Overall it was a comfortable stay but will choose elsewhere next time.

I really liked those in the dining area and housekeeping. Super nice and ready. Dislikes? Many little things that made a big impression. Charging for my child, a 3rd person, yet short towels that front desk never sent. Key cards inconsistent in elevators and room. TV went burry and front desk claimed repair would happen but delay after delay and not fixed. Worst part was water leaking out from shower through bathroom door and flooring moving. Even WORSE there is water damage warping baseboard and flooring near one bed. I work in mold and this was infested. Cheap cover up didn't work. So disgusting.