Small rooms but adequate. I was relieved to find it open when I eventually arrived at 1 am!

Good hotel to stay while in Palermo. Location was key, easy to walk to for most sights and dining. Would stay again. Staff was very helpful and the room equipped with all you would need to feel at home. Would recommend.

A

Awful hotel, it’s dirty, and incredibly noisy early in the morning as the cleaner starts cleaning rooms at 6:45, the air condition doesn't work and when you report anything to reception they pretend to not speak English, then serve someone in English behind you, don’t stay there it’s a dump

Very clean comfortable rooms with excellent in-room amenities. The hotel staff are quite friendly and the breakfast buffet is very inpressive. It's location near the Teatro Massimo in the old section of the City also makes it very easy to navigate the city.

Ok

Decent hotel. Location it’s best attribute. Good value for money - FYI if you come with a car there’s a public parking space 2 minutes away from the hotel which is cheaper than parking at the hotel.

really basic hotel, good location

Excellent staff, extremely helpful and pleasant. Convenient location. Breakfast cold buffet style. Unfortunately, not insulated so could hear people talking inside/outside hotel. No kettle in room which I found very unusual? Overall, a great stay with lovely staff always available.

English, Spanish without a problem. City centre, good rooms and daily cleaning. Personnel very friendly, would really recommend. Not super luxury (look at the price) but very much worth it.

The location is very convenient right in the new centre with all the shops and restaurants but just a stone throw from the historic part of the city with all the main attractions . The building is accessed through a pedestrian street which is quiet with a couple of cafes and non busy bars. We booked a superior room and it was rather spacious and lovely. I inspected one of their standard double rooms too and it looked very basic. The staff was kind and helpful. The main down side of this hotel is the reception. The decoration is very poor and not nice at all. I was a bit worried when I walked into it but then my room. I would recommend to improve the communal areas as a priority to improve the client’s experience.

Location very central, just steps from the main pedestrian artery and a few minutes from piazza Verdi, yet quiet. The room was in good shape, perhaps modernised not that long ago, and clean. Breakfast was ok, with a few sweet options and cold cuts so more selection than in many places in Italy. Staff helpful. Overall a good central option in Palermo if you can get a good price.

The hotel is perfectly located for a day walk around the center and within 10 min walk to great nightlife. Condition of the room could have been better but good overall.

This hotel was excellent value. The breakfast was wonderful! Situated right in the center of the old town it was perfect for restaurants and sightseeing. Driving is another story...nightmare traffic and hard to find with direction apps. Definitely recommend the on-site parking. I would recommend this hotel to other travelers and would stay there again.

Excellent value for the money, very good location, right in the center but away from the noise, good price, good breakfast, the employees were very nice and helpful. The hotel has been almost entirely remodeled, so it’s a good deal with minor issue.

Old. Position great though and friendly staff.

Great location, Friendly staff Nice breakfast

The hotel is very centrally located. Had a very comfortable stay and won’t hesitate to go back again.

We liked the Great location and friendly and helpful staff, room was very nice

Small, cramped, smelly room with absurdly tiny bathroom on first night. Threadbare towels. Unhelpful desk staff couldn’t care less. Paid for room upgrade for next two nights and was like a different hotel: large, clean, newly renovated room on high floor with balcony. Even the towels were better. Same sad and dismal breakfast in dreary dining room. Won’t go back.

Muy buen valor precio calidad. Super céntrico, camas muy cómodas, habitación y baño muy limpios, y el personal muy amable.

Had no hot water in the shower for more 20 minutes. No direction on the room phone how to contact the front desk.

Nicely renovated, clean, in a nice area.

at the centre of the town, parking spot for the car (15eur), calm place, very helpful receptionist.

Basic hotel, close to main street, nice for short stays.

Great personnel---terrific location---excellent breakfast...

This “hotel” was the most basic place I have ever had the misfortune to stay. The reception staff were abrupt and rude. As a guest I felt intimidated and looked down upon. The room ....,,,well think dark, dingy, clostriphobic, tatty, if you tried to turn on the air conditioning it sounded like a jumbo jet. The hotel offer free WiFi .... NO, it does not work. The shower (haha) it’s a lose hose that does not fit properly onto its housing and the shower rose Is missing. I stayed 4 nights (one of the nights cost £250 for the most basic of accommodation ) I could go on and on, On leaving I thought I might be asked how I enjoyed my stay - NO of course not, just pay the 9 Euro tax - get stuffed piss off. Terrible place don’t stay there.

A simple but nice hotel with excellent location in a sadfe area close to airport transfer, sights and restaurants. Helpful and friendly staff.

Centrally places hotel. Good value for money.

Overall Nice, clean, comfortable and easily accessible hotel, the reception staff where extremely helpful and I did ask a lot of questions! It was a quiet time of year that I stayed, but even so the hotel just lacked a little 'life', it was very quiet and a tad boring. Decent breakfast, plenty of variety, usual breakfast room in 'cellar' rooms, no nice view, but the waiting staff made up for the lack of that. I would stay again, considering the location, cleanliness and lovely staff.

OTTIMA POSIZIONE CENTRALE TRA TEATRO MASSIMO E POLITEAMA IDEALE PER GIRARE PALERMO A PIEDI.

Ignored at check in, no WiFi in room and despite 2 requests to fix problem no action taken, rude staff (especially older balding guy - the manager???), forgot room clean on second day, dirty floor in room.. I could go on.. They only care about guests 60+ who are in the new wing, we were sent to what looked like the maids quarters - dont break your neck on the broken steps on each floor.. The only poor hotel experience we had on Italy and we stayed in 7 others!!