The property was clean and staff friendly.

the property is amazing. great location. the beach was beautiful. needs a little more food options.

Shower needs upgrade. Staff were not overly friendly and service was very slow in the bar areas.

Fabulous view and amazing staff!

It is defenintly far away from 5 star resort. Very outdated and overpriced. We stayed in one bed appartment and it did had everything to our needa but there was lots of damage to property. Like bathtub was damaged as well as laps and there was cigarette buds in the balcony and next to it. Avoided food at all cost after my 9 year old ordered chichen nuggets. Few good points really good mattresses gave us good sleep and also had beautifull beach next to it which was advertised as private beach and could be added as chargable.

Ran down property. Room was dirty and in need of updates. Not organized well. Lack communication as far as offerings, charges, etc. Definitely a 2-3 star hotel. Location is good, but the beach is over crowded with public access.

This is an amazing property! Great beach and pool areas. I assume it gets really crowded in July and August. June the crowds were manageable. All restaurants and bars were good. Easy ride into Old Town Family friendly with kids areas and pizza restaurant option. Good for grandparents also, although a lot of walking if you want yo get down to beach. Know that beach chairs and umbrellas aren't included. Extra charge. No extra charge for pool area. Night Club wasn't opening until July Highly recommend

The property is lovely and we enjoyed our time here.

I enjoyed the availability of everything I wanted and needed on site. The bus service to town was great too.

Excellent beach front property. Situated on a stunning beach Friendly staff and excellent food. Bit out on its own. A 15 minute walk to the first bars.

Close to beach, great staff

Everything from check in to departure was fantastic....will definitely be returning !

Good place to relax free bus into old town was good 👍

Great location but could use a little refurbishing Weird access to the beach blocked by a wall Nice beach & pool are Villas looked very nice, we were in the hotel

The location, the staff and manager were wonderful and they did what they could to make a bad situation better. What happened was ... a cockroach (4 inches) was found in my bathroom. I understand bugs are everywhere but it had never happened to us before. Note: The hotel seemed clean to me and we never saw any more. For our troubles we were moved to a smaller newer roome with a better view and then moved back to the same size room we'd had previously. We were also given a bottle of wine with cheese. Frankly I expected more.

Only one of the advertised 4 restaurants were open during our stay, no beach amenities, indifferent, bordering on rude staff and broken items in our bathroom. The only thing that saved them from a one star was an excellent breakfast buffet and the very nice gentlemen who ran the towel exchange.

Staff were lovely and very helpful. The beach location was perfect. Best breakfast ever!

Overall was great. Only thing is the furniture could be updated.

The Jr suite was very large and plenty of room. The staff was very friendly and the food was fantastic. We never got the temperature controls to work so we were either too hot or too cold. They did attempt to fix but since we were there only two nights we just suffered through it. The couch in the room had stains and the place was a little worn. I think it is more a 3.5-4 star place.

When I went for my trip to Albufeira, it was during December where everything was very quiet but not too cold to not go into the private beach that this resort had. I went with 3 other people and stayed in a 2 bedroom villa, and paid around 30 pounds per person. An absolute bargain during this time! Therefore, on the facilities, they were excellent. The rooms were clean and spacious, the arrangement this resort had with the little villas (like little homes) littered around the area with a swimming pool in the vicinity was extremely comfortable. One thing to rave about is the private beach. It is exactly what you would want at your doorstep, and we had some moments where we looked at the stars while laying there at night. The sauna rooms with the indoor swimming pool also offered a very comfortable experience. Overall excellent experience. Recommended if you see a great bargain!

Very good

We were very happy with our stay! Honestly if we had gin to Algarve first we probably wouldn’t have made it Lisbon. Shuttle in to town very convenient. Breakfast delicious and ample. Location so very pretty. Pillows could use to be changed out , were a bit flat and firm. But other than that, would definitely recommend.

Good location and friendly staff, bathroom and hallway are dated, bedsheets are only 50% cotton, towels are bit old.

Hotel and location was great. Plenty of staff who were very friendly and helpful. Buffet breakfast outstanding. Room spacious and beds comfortable. Only drawback was there is hardly any wifi in our room that was on the 2nd floor. We could only get 1 bar and that would drop off after a few seconds. A small area downstairs in the lobby and the bar was the only place for internet connection. Consequently people who were there to work took up all that area. That is our only complaint.

Pleasant January stay, Relaxing and quiet, but the hotel was still running very good service. Pools were open and the food was very good. Great breakfast.

The receptionist were helpful and the hotel has a good ambiance.

Unfortunately, the the two-bedroom villa, allocated to us, is extremely poor. Family room room felt like volcano with no stopping of heating, other two bed rooms were freezing cold with faulty thermostat, and one bed room had moldy smell. Contacted property, and sent someone to reset the thermostat, and was told that services would come next day but none showed up.

Great location with a great view and access to the beach. The hotel is a little dated, but in a good condition. Perfect place to chill during the off season. Good breakfast.

We enjoyed a perfect week here: excellent location with a shuttle service to and from downtown Albufeira, great facilities, friendly and helpful staff, delicious bountiful breakfast buffet with tons of choice, on a beautiful beach.

Hotel is marketing itself as a 5 star resort.I have never seen in any hotel but this a 40-45 min queue to the breakfast room.Unbelievable,this was due to staff dispositioning,but it should never happen in any hotel. Pool area nice.Some of the restaurants way overpriced.

Excellent hotel overall and close enough to local area.

Beachfront location that can’t be beat. Dinner at the beachside Atlantico restaurant was one of our best. Hotel is very nice but the staff seemed tired after the summer crowds