We stayed here for 5 nights in July for our birthdays. It was a beautiful resort newly refurbished and great restaurant, conveniently located for shops , bars and old town. The sixth and seventh star goes to Enrice the customer engagement manager . He was the most lovely , kind and professional person . He made sure our stay was perfect , nothing was too much trouble and he always had the biggest smile 😀 thank you enrique we will be back . Farzana and Caroline

A pleasant stay. Will stay here if going back there.

Our stay at Don Marcos was great, lovely hotel and location with lots of pool areas to chose from. Room was a good size and very comfortable and generally very quiet. We did come back one day to find our hotel room door had been left wide open by the cleaners, which was a bit alarming! Room does not have any tea/coffee making facilities so take your own if you want this! I was surprised the hotel did not offer any beach facilities, would be great to extend their service at the beach which is directly opposite. I did contact the hotel before to advise them it was our anniversary but maybe they didn’t receive my message as nothing special organised. 🙁

Very nice modern room. Breakfast has great options and staff are lovely. The pools are in great locations around the hotel. Hotel is perfectly situated on the strip. Couldn’t fault it!

The location is brilliant if you are looking for a beach hotel. However, our check-in with parking took 1 hour since there was only one reception area for at least two hotels (the Sol hotels belong together) and the staff was completeley overwhelmed. The reception area was renovated but the rooms need work. When we entered the room, the AC smelled like a wet dog and there was hair all over the floor. Breakfast was fine and the hotel takes a lot of care in complying with safety regulations. For us, this was not a 4 star - experience and we won’t come back.

Now that the refurb is finished it is fine. It was fine food and the staff we recognise as being there. Number of years

Huge resort - great for families. We were in what the front desk referred to as the “quiet” part of the resort - which we preferred, but it wasn’t advertised that way. The front desk said we had free minibar items with our room and gave us directions to our room. We got all the way up to the top floor and there was no 3705. Went back downstairs and she apologized but said you can only get there from the other set of elevators. This after a very long flight from the US. The free minibar items were two beers in the fridge. No other items even for purchase. When we asked for ice and coffee to go with the water kettle they said that’s only for tea and you have to ask for ice from the bar. And he looked at us like we were crazy. Not helpful to say the least. Bathrooms and bedroom was was mediocre and bed small but comfortable.

Location is right in front of the beach. The rooms are not to the 4 star level. Rooms are very basic and mattress are quite run down.