Lovely friendly hotel, great staff! Food was quite exceptional!

Wonderful stay in a beautiful location.

The food was good, the swimming pools and the gardens very beautiful and the breakfast very good but our room, which was the apartment and most expensive room in the hotel was ok, strange arrangement and furniture, no air condition so got very hot and my son bed literally under the roof so he couldn’t possibly stand on his bed.

Lovely hotel, would definitely stay again if in the area. I would have liked breakfast to be included in the cost of the stay.

Excellent stop over if you are travelling in Metz area. Location is ideal if you don’t want to stay in the city. The food at the hotel restaurant was fantastic with locally sourced meats and vegetables. Will definitely stay there again as it was comfortable and lots of character.

The suite was very spacious with an old world B&B feel with a large updated bathroom. There was no reception attendant and the manager spoke no English (my French is rusty) so we had to wait for someone to come up. We had to leave early at 7am (sign said the front desk was staffed at 6:30am) but no staff could be found. I booked using my free night and had paid the excess cost in advance but had a pending charge for room service. I left a note, my key, and a tip. After checking my checking account the next day, I was not only charged for the full cost of the room, I was charged twice! I called right away and sent my confirmation email to prove that the room was paid for in advance but didn’t hear anything. I had hotels.com reach out to confirm it and they had to follow up to be told the manager was investigating it. I’ll have to wait 72 hours and have two $300+ charges pending on my account (so I can’t use it). This is a good location for exploring the countryside but be warned that the bookkeeping is not up to snuff.

Excellent hotel and food. All amenities great except for the 17th Century shower worthy of a poor Bed an Breakfast. A 4 star hotel should have a shower that is not a flexi pipe that has to be adjusted from the bath taps for pressure and temperature and changes from boiling to freezing etc. Etc.