No elevator 😖😖😖

The receptionist is very good!

Very poor staff,room and very noisy with windows open

Very friendly staff. Good price. Not a good location.

Staff was friendly and all the necessary information was shared so we could have a smooth late check in. Our room was comfortable and spacious and location was near bus stops, which made it easier for us to go anywhere

Stay was very comfortable. Very good and clear instructions for checkin even though we arrived at 1am for checkin.

Roof leaked badly. Taxi they promised for this morning did not arrive. Good wifi

This place is not bad but it does need updated flooring and curtains. It feels dated

Good location, smooth check in very friendly. Good value for money.

Great stay for our early morning flight! It was exactly what we needed before flying out. Close to bus stop (5, 19) from Venice bus terminal (25minutes journey / €1.50 - buy at Tabacchi). Host was responsive and sent us instructions for our late check in. They also kindly arranged a taxi (€30) for us in the morning for our early flight (5mins drive). Remember to have cash to pay city tax. We didn't stay long so could not speak about the area. The room was beautiful in true venetian style and very spacious (and romantic), as well as a great bathroom. Only thing to mention is the window was left open in the bathroom so it was very cold when we came and the bathroom floor is quite cold regardless (have some slippers if you're an early bird in the colder months). Be careful with shower cubicle door, it doesn't fully align when closed and you'll end up with a wet floor. A coffee machine/kettle would have been an added bonus but we survived. Shame we didn't get to try the ice cream next door

Near bus to Venice.

This hotel, located on a bus route to Venice, was conveniently located, beautifully decorated and a delight to stay in. The owner/manager was exceedingly friendly and helpful to us in arranging our stay and transportation. The room was large and beautiful, clean and comfy. Whether you are staying one night or a week, this is a beautiful place to call home.

We needed one night before our travel home and we wanted a closed by hotel to the airport

There was nobody on front desk. Room very small and beds sheets very thin.

The hotel is 8 minutes to Marco Polo airport by car which is good. The room was fine for a night or two, and the price was right. They arranged a cab to pick us up at 4am to get us to the airport. A coffee maker in the room would be my only complaint, but I’d probably stay here again.

The owner was very informative and helpful when it came to directions and ensuring our sstay was pleasant

Affordable place 10 minute bus drive from the airport, close to the bus stop (5,15), convenient for overnight transitions. If you plan to take a bus to the airport, buy your ticket in Venice for 1.50. Here, you can get it only at the tabaccheria for 10 euro.

Nice place

The worst place I've ever seen. Dark and unsafe i felt. Any ladies i would not recommend.

Property is good, quiet and safe. It's very close to bus stops. Owner of the property very helpful in all matters.

The owner is extremely rude and unprofessional. If you look at the Google reviews for this property, she is laughing and threatening everyone that leaves an honest negative review. I had a horrible experience with their customer service which led to me leaving and checking out 10 minutes after arrival. The owner bragged about keeping my money and rebooking the room right after. Very dishonest and unprofessional. The owner then threatened to call their lawyer and local authorities if I don't remove my review within 48 hours. Overall I would not give any money to this company, the Sheraton 10 minutes away was wonderful, clean, and people were actually there and working.

Great stay for one night with family. Secure and clean location.

Very clean, staff very friendly.I’m one week we traveled around Italy, France and Switzerland and came back to sleep the last night in this Hotel again. With family approval. Venice Bus passes in front of the Hotel every 20 minutes and maybe a 10-15 minute ride. When you pick up the bus by the hotel was always free, coming back is 1€ (euro) a person. You buy the tickets 40feet across where the bus stops. Bus is #5. We will stay here again when we come back.

My wife and I stayed here 1 night after flying into Venice. It was a short drive to get there and the staff were very communicative and flexible. We had a delayed flight and they were very helpful through WhatsApp. They even upgraded our room for us which was so nice and we had a good bed and spacious room. Exactly what we needed for 1 night. It is great as an airport hotel and it’s close to a bus stop to go into the island but otherwise not much tourist stuff near by. But it was exactly what we needed.

The staff is rude and hard to communicate with.

The worst i ever experience. 1. i booked due there advertisement Airport Shuttle what they refuse and say orbitz did it. Even on the website the offer this. ok we take a bus and in the early morning a taxi. 2. with many luggage or handicap you have a problem due he fact you have to move all up 3 stairs. 3. Somebody then make the check in process in a room with copy of the passport on his private cellphone and not normal paper copy - unusual 4. The room is very hot and full covered windows. By removing the cover to open the window surprise in the bathroom aggressive mold and in the living room covered with paint. 5. The AC is working only noisy like a permanent running engine. On Sleeping was not even to think. For this we called all hotel around to possible move only most no respond due closed or sold out. So we decided to stay out of the room as long we could and even the 5 hours at night impossible to sleep due the bad air by possible spreading the mold with the AC. I complete went sick and was at ariving in Madrid due big issues with breathing in the hospital to get some medicamentation. All what we experience we recorded by Foto and video and will report this asap to the authorities in Venice where give this .... a working permission. This "Hotel" not have to mention the name luxury rooms or anything to host travelers and we hope it get investigated. The funny part is to read other reviews where i cant believe that all other rooms would be luxury or hostable

standard hotel room that was clean with good amenities! there is no AC, which we didn’t realize before we booked - it gets extremely hot and there is only a small ceiling fan. besides that, the room was great, just hot!

We are USA citizens and booked this hotel months in advance for our family trip for 3 nights and paid for this hotel, and it clearly said that we need to pay $9.90 at the property. When we got there they asked us to pay 16.80 Euros as city tax instead of $9.90 and that too in cash only, We had no cash on hand and they would not accept card payment; they also would not wait until check out and demanded to pay at the time of check-in and no later than next morning. We had to find a place to withdraw money and gave them. They also laid out many restrictions like no take-out food to room and no room make up everyday etc... while these are not mentioned while booking. I would not trust this place as they make their rules on the fly and baseless.

Lovely hotel, but a little misleading until you get to your room. The ascent to the lobby is scary...dated and dumpy. No a/c until you are in your room. But the room is very nice and very clean, and the service is lovely. The only thing I would change in the room is the bedspreads. A box of tissues would also be nice. It is located close to a few charming restaurants, such as a gelato store and LaSosta, which has very yummy dining.

We had a terrible experience in this hotel with the staff

The staff were helpful in arranging late check-in from the airport (2:30am). Some instructions on putting the key into the wall to get power would have been helpful as this took us quite a while to figure out and we were very tired. The rooms are tiny but cute. The bus to Venice was easy enough to catch. Just ask the staff where the corner store is to purchase tickets and it is 10-12min into Venice.

I had a great experience, very clean and great customer service!