Awsome place everythings was a 10

Great TV channel lineup.

I loved the location. The bed was very comfortable and bedding was super clean.

The toilet needs a bolt to not rock, the air vent needs to be cleaned and the filter on the AC unit needs to be replaced. There should be some air vents in the pool area, it was like a sauna. The staff was very friendly and helpful.

We couldn't tell you how the rooms are, but we can tell you that the customer service we received was ABYSSMAL. We arrived at the hotel at 3:15am in a thunderstorm exhausted after a 24 hour drive to find that they had sold our room at midnight (despite me calling in advance) and were then completely sold out. Apparently, my card didn't go through (a fraud thing, turns out) and the person who we called in to "didn't leave a note." A) WHY DIDN'T THEY CALL US? and B) it wouldn've have been so bad if the desk attendant wasn't so incredibly smug and unsympathetic. He sent us off with "I suggest you try a Motel 6." We were very thankful that the Springhill Suites across the way was staffed with a kind, courteous and helpful overnight front desk person who got us quickly checked in and sorted out.

My fiancé got extremely sick from the coffee that served at the breakfast downstairs. I myself felt sick as well and spent most of our stay in bed because we didn’t feel good.

I cam e down sick and ask for a refund and was not given one didn't get to go on this trip at all. No help from Expedia

Easy access to I-35 with lots of dining options. East check in and clean room

Even though we only stayed one night, everything was wonderful! We received a room upgrade, the staff was super friendly and helpful, breakfast was good, the cleanliness and the newly remodeled and modern atmosphere was very relaxing. We will definitely return.

Great

1st off They refused me my prepaid non refundable room w/O a legit credit card at check in for incidence. Bank card wasn't good enough. Reserved king size bed w hottub. It's just a jetted bath tub. some pros and cons. The jets in the hot tub 1st floor are not working. The pool area feels like a sauna. Very hot thick air. The water in pool has something in it other then chlorine. They need wifi extenders. I'm on 3rd floor. The wifi continues to cut in and out and 75%of my channels on TV say no signal including cmt, animal planet exc. that they have playing in the lobby. I've had to hotspot tablet the whole stay. The breakfast was just ok. refrigerated options limited. At 7am and they had 2 yogurts, no hard boiled eggs, the hot food looks like heated up frozen biscuits, sausage and flat round eggs. On a Saturday morning. The the coffee maker is in the bathroom when there is plenty of room and outlets by there microwave desk area. Nothing like the La quinta I just left in Ardmore and more expensive. So what I do like, even though the tub wasn't what I was expecting it was a little more relaxing then a regular tub. There is a make up mirror in the main mirror, the bed is extremely comfortable and the air conditioner works well.The tub shower is outta dated and has a bright yellow plastic shower curtain. All and all I can't say i recommend spending extra money for room with hot tub. I don't think I'll be back to this location again.

We had a horrible experience with Trystan and his mother Sandra

Front desk clerk that checked us in in the afternoon of 8/3 was really polite and professional. She handled our concerns about suspicious activity in the parking lot made us feel safer. Thank you!

The staff was great. 2 issues - the pool wasn't well maintained - water wasn't very clean and the 2nd issue dealt with having dogs on a non-dog floor. A guest was allowed to have a dog on the 4th floor and howled and barked during the night. When I spoke to the staff member, he indicated that pets were confined to floors 1 & 2. He did indicate that when he became aware of this issue through another guest, he told the occupants they would have to move to the other floor. Unfortunately this was our last night and we had an early flight out, thus limited sleep our last night.

S

This place was excellent to stay in with family and for business!

Nice staff and good clean place

Extremely pleasant stay due to wonderful staff. They made our 2 night stay very comfortable.

This hotel was a great place to stay in this area. The staff was extremely sweet and helpful! Anytime I visit this area, I will be staying at this hotel. The only thing I would say made it lose one star overall was the breakfast. It did have pretty common options, but nothing too exciting. Overall a fantastic place to stay!

The employees gathered around the front entrance smoking nonstop. Room was not cleaned one day and the next we were told the maid had to clean at 10 or she couldn’t at all.

Good time quiet nice people

Great stay

Very clean very affordable very convenient. Good location.

At check in front desk wasn’t happy to be there. We go to our room and it smells like urine. So we move to another room. A/C wasn’t blowing cold air after about 30min or so. Wife tells front desk night shift different guy and says a/c has motion sensors. So I go and try to talk to him about the issue and we get into an argument/ measuring match. Talking about he would check us out cuz he had the right to, have us “Hop Scotch rooms” if it was him he would check out, he’s not an maintenance guy and doesn’t know how a/c work, etc. After a long 10hr drive this wasn’t something anybody wants to go thru. We BOTH could have handled it better. Got 3rd room and a/c started cooling within 10min

Everything was fine but at check-in said my Hotels.com didn’t go thru so I wouldn’t receive my points, said I’d have to contact you….super frustrating as I have had no trouble at this hotel before nor had a single problem getting the points from any other hotel. Help please

We always stay in this hotel when we visit family in Moore. It usually has construction/remodeling being done. There were some areas on first floor being remodeled. Our room was clean. I think the hotel may have new managers because the normal guest services workers were different. I miss the former workers. The breakfast on Sunday was awful. The only thing available was biscuits and gravy or waffles. We were in the lobby for breakfast by 830a. There should have been other options like bagel, toast or yogurt. Hopefully for our next visit things will be better.

The room was clean and comfortable, but the bed was like sleeping on a rock. Way too hard.

Check in was good! Room was potentially very nice. Hotel lacks attention to detail. There was feces rubbed on the ceiling in the bathroom shower. The water never got hot. Showers were at best lukewarm but typically down right cold with no pressure. Location was great. Probably wouldn't stay here again. When checking into the hotel. We heard someone say their toilet would not flush and another person, saying their shower would not do anything other than dribble a little water.

Great hotel.

We really liked staying here. The beds and pillows were nice, it's a safe quiet area and very close to sams club, walmart, black bear diner and other places. It's very close to the freeway but it's still quiet. The staff are very helpful and the breakfasts were ok. We would stay again.

The pool area was dirty feeling. The AC wasn’t great in the room.

Janet was very helpful. She's a great personality at the front desk. Very warm and welcoming.