Beds were fine, A/C didnt want to kick on most of the day, and black mold in the bathroom all around the ceiling edges.

Was a fine place to rest your head at night

they left a hold on my card for over 2 weeks…. no ice machine no oven it’s like everything there was broken

I had to have my key reprogrammed 6 times in one day. The staff was rude and incompetent.

No hot breakfast in the morning! A/c unit rattled throughout the night. Moldy bathroom.

The hot tubs was not working, the rooms were not properly stocked, we had to ask for the bedding for the pull out couch, the breakfast was not fully available as the stove in the kitchen was broken. There was also mold in the bathroom and on the shower curtain.

Not what I expected from Holiday Inn. I booked because they were supposed to have a hot tub and breakfast. Our cards were not opening doors like they are supposed to. There was nothing to tell us where things were. Toilet plugged up and desk just got him a plunger for him to use. Couldn't get anyone to answer phone. At least the pool was available.

Overall, the room was relatively nice and of decent size. However, when we pulled out the sofa bed, my son & noticed what appeared to be dead bed bugs. The toilet was also running & leaking on the floor around the toilet. When I took the cover off the tank to see what might be causing it to keep running, I noticed it was very corroded inside the tank, and there appeared to be mold growing around the inside of the tank. The outdoor pool and hot tub did not appear to be well maintained or clean. I also struggled falling asleep because people were in the pool well past the 10 pm closing time. When I mentioned this to the gentleman at the front desk, he said he closed the pool down by 10:30. However, we heard people being very loud in the pool for an hour or more past that time, even from our 3rd floor bedroom that overlooked the pool, and we still had another 6 hours to drive the next day for our trip. For the breakfast, though there were containers for a hot breakfast, the staff never put out any hot food. We were promptly informed there was no hot food by other hotel guests, so the disappointed was very apparent from other patrons.

Overall we had a good stay at this hotel, the staff was nice and helpful when we asked. The breakfast was great with lots of selections. However, there was NO shampoo or conditioner left in the dispensers in the shower at all, you could tell they just never refilled it after multiple stays. And we had to ask for extra towels, we had 5 staying in the room and we only received two towels. Pool was decent.

The hotel was okay, no major problems. It could use a few updates. I was double charged for my room but it was taken care of when I called and spoke to a manager. The location was good.

Good stay

Practical and great staff

Staff needed more training in customer service.

Exterior grounds a complete mess. Trash and very unkept and no maintenance on anything. Inside just as bad, unkept, damaged walls, filthy carpet etc.

Very friendly and helpful staff. Very nice place to stay.

Door locks were broken, keeping us from checking in. Two rooms, three sets of keys, and four trips to the front desk were required to fix the situation. Once in the room we found the toilet was broken and ran continuously. Extremely poor maintenance!

Tv didn’t work lagged behind or froze, refrigerator did not work. Could not keep anything cold. And went to take shower to find one towel.

I stayed at the McAlester Holiday Inn twice on this trip and won't do so ever again. Each time, I had to ask for a different room. The first room had a bathtub with black mold, obviously not cleaned recently. On the second stop, the first room had a running toilet. In both cases, the second room was OK, but nothing more. The desk staff was very helpful and friendly, and the breakfast is better than usual, especially the little pancakes. The location is OK, with easy access to a gas station and a Braum's ice cream store (good hamburgers!).

This was a comfortable place to stay on our trip to Texas. The towels were thin but serviceable. Nice breakfast. Enjoyed the late check out.

Hotel was fine, nothing fancy, close to where we were going to eat.

Front desk staff was friendly and welcoming...Thank you! It's important to us to feel welcomed after a long travel. The room was great, beds were comfy and the bathroom was especially clean and well stocked. We enjoyed Braums :) Not fancy; but good.

Two of the three days I stayed I had to take a cold shower. The fill valve on the toilet was broke and made a horrible noise when you flushed the toilet. There was rust behind the toilet, it looked like the toilet had leaked for a long time and no one cared to fix it.

Enjoyed our stay, bed was very comfortable. Lots of options for breakfast!

The bed was great! Very comfortable and clean.

I was worried because I don’t know the area and the price was so affordable but this was one of the best hotels I’ve ever stayed at. Very clean, lots of space and great breakfast!

Desk clerk was very friendly and helpful. Breakfast was adequate.

upon arrival there was poor lighting under the awning and the trash can was overflowing with trash where I observed the front desk attendant smoking at a later time. also all lighted parking on the street side of building was taken and I had to park in the unlight back part and that wad concerning, the room was lovely but the key card only worked the first time and I had to go get it fixed for my second arrival, I was on the complete opposite side of front desk service. The deal braker was no ICE on the 4th floor and I had no hot water for my shower. seemed to be a newer facility so why didn't these things work.??

Great stay, staff was super friendly. Our first rooms heat wouldn’t come on but they moved us quickly and all was good. Bed great! Pillows great! Breakfast was very good too!

Just a quick overnight stay on the road. It was fine with the highlight being great water pressure in the shower.

Travis was great and the beds were super comfortable me and my family had a great time!

First time staying here. It was nice, but didn’t have a mirror in the room itself only in the bathroom.

The bed was very comfortable and there was a choice of firm or soft pillows which was very nice. However the overall condition of the room needed some maintenance. The shower enclosure caulking had mold, the shower head had mold, and the shower head was not strapped in the wall and it moved back and forward. One of the drawer handles had come completely loose and fell off. There was a light missing above the coffee brew station. The staff could not freshen our room after our first day (we spent two nights) because of staffing shortages. Over all I would not recommend this hotel.