It was great for a business weekend

Nice place but it’s time for an update ( furniture , showers and tub )

Nice place

Property was extremely dirty. They didn’t clean my room I seen hair , crumbs, cotton swabs etc from previous guest !

It was a decent and spacious room.

Check in time was 4:00pm. We arrived at 4:15 and waited in the lobby until 5:40 before a room was ready. When we got to the assigned room it had to been cleaned. Beds were unmade, towels on floor, trash cans overflowing. I returned to front desk and waited for the next room. Ten minutes later, now almost two hours after check in, I had key number 2. When we got to room #2, it had been cleaned but there was a wet towel on floor in front of refrigerator and parts of refrigerator on kitchen counter. My family and I were in the room and I was in process of calling front desk to inform them that this room appeared unready, too. At this time a maintenance man unlocked the door and came into the room not expecting us to be there. He did not speak English so we could not communicate with him effectively. I again returned to the front desk and they called the maintenance man on a hand held radio and asked him to put the refrigerator back together quickly. He did, though we were asked not to use the freezer, which we did not need. Bottom line, the staff didn’t have a clue what was going on between the cleaning crew, the maintenance crew and the front desk. Easily one of the more disappointing and frustrating experiences I’ve had at a hotel. And sadly, while waiting for a room, we were at least 5th in line as there were others who arrived ahead of us who were also waiting. Poorly managed, though it is a nice property.

Was perfect

The patio had a huge frog which they can't help. My first room had NO hot water, but they were willing to provide another room. The parking fee was only $17 which I think is crazy since there is no where else to park. The room was nice, bathrooms didn't appear to be super clean but I managed.

Amazing stay!!

Stayed for four nights and never had my room cleaned had to ask for towels every single day. Tub was dirty .

The property was very nice and well taken care of. The unit I stayed in was exceptional. What I didn’t like is paying extra just for parking there. Staff was nice and respectful.

It was fine

Very nice

We booked an accessible room as we prefer a walk in shower. Imagine our surprise when we called the front desk asking for the ice machine location and were told there were none. We were told that because we requested an accessible room, there isn't an ice maker in the refrigerator. Apparently:regular: rooms have ice maker in the refrigerator. I don't understand the correlation between in frig ice maker and an accessible room. We had to wait almost an hour for the bellman to bring a bag of ice from the restaurant. This was not the way we wanted to start our stay. I would appreciate to know why accessible rooms aren't equipped with oce machines.

had a great stay

I spoke with the front desk rep. within 20 minutes of me checking in . I informed him that our floor had stains and foot marks all over them and the kitchen counters were sticky. The front desk associate ensured me that someone will come the following day. I waited the next day and no one showed up at all. I usually book the Providence once a year, and I never encounter actions like this for .

They should have a better AC system. I sweat a lot

should and smart TV options, water pressure was low in certain rooms

The facility is good, the location is very central, but they have to improve the A/C did not work well, the hot water was very little, the towels are not clean. Quite slow checkin. I hope they can improve.

NO PARKING. Spent an hour looking for parking only to give up and park on the side of the road. In fear, all night that my car would get towed

Spacious rooms

A

Here's a review for the Provident Hotel Doral based on I recently stayed at the Provident Hotel Doral and was very disappointed with my experience. The hotel was dirty and had a musty smell that persisted throughout my stay. This significantly impacted my comfort and enjoyment. Additionally, I encountered several inconvenient fees that were not clearly communicated at the time of booking. These unexpected charges added to my frustration and made the stay feel overpriced for the quality received. Overall, I would not recommend the Provident Hotel Doral due to the cleanliness issues, unpleasant odor, and surprise fees. There are better options in the area that provide a more pleasant and straightforward experience.

N/a

Check in process was horrible. We waited over 1 hr while cleaning crew and front desk personnel was taking their precious time.

Excellent service. We loved the place. We are sure that we will return to this place!

Took a hour to check in!

overall it is a wonderful place to stay.

Nice rooms, very big and comfortable. Pool is also nice and big and offers food and drinks alongside a jacuzzi and lounging chairs to tan in. Very good customer service, would visit again!

The room was very dusty. There are too many mosquitoes around. The facility is beautiful and large. It is in a good location. The rooms are very damp but the facilities are good.

Property was beautiful place to stay , spacious room, I loved it. Poor services.I requested housekeeping to change the towels and blankets and take care of trash but no body never showed up.Therefore I only give 3 start. I hope they make improvements to resolve this metter…

Excellent Condition. I visit it very often