Just perfect. The facilities and more importantly the staff was so good.

Phenomenal architecture, but food was terrible, pools were freezing, and for some reason the buildings by the left (closer to the beach volleyball area smelled terribly, like improper sewage disposal).

The dinner buffet was horrible and overpriced. The rooms were not cleaned.

Left my headphones, airplane pillow and jewelry. They said cleaning lady found everything but the jewelry, which means she stole it! Very outrageous. Food was always cold.

Excellent amenities with four swimming pools. Food was not available in the afternoon.

Grecotel is a BEAUTIFUL property! it has many pools varying for your needs. Its a kid-friendly hotel, but not designed exclusively for kids. Of note, like many other beaches on the island, this is a rocky beach, water shoes recommended! Also, if you do book on Hotels.com or a 3rd party site and don't opt in for all-inclusive, its worth exploring, as the hotel itself doesn't have much to offer since its situated away from most major towns.

Not as many restaurants as advertised, hotel a little bit dated but well maintained.

Not as many restaurants as advertised, hotel a little bit dated but we'll maintained.

Very beautiful hotel , on the beach . Lovely clean pools . Amazing staff . Tasty food and drinks. Exceptional kids entertainment . The only problem is a smell coming from outside the hotel but the hotel is dealing with this issue . Check with the hotel before booking . Other than this , possibly one of the best in the world for families .

Very beautiful hotel , on the beach . Lovely clean pools . Amazing staff . Tasty food and drinks. Exceptional kids entertainment . The only problem is a smell coming from outside the hotel but the hotel is dealing with this issue . Check with the hotel before booking . Other than this , possibly one of the best in the world for families .

An overpriced hotel that needs refurbishment. Breakfast is disappointing. Service is not a five star service.

Overall we had a good stay at the Grecotel. Only downside: the beds were quite old and uncomfortable, but it seems they were in the process of changing those. When we complained about our bed, they came and installed a new one (which was much, much better) in very short time. Also, some of the decor in the rooms were fairly old, and the shower head looked like it had been there since 1976. These are things you don't expect from a 5 star resort. Negatives aside (yes, the hotel is a bit old, but otherwise ...): The outside looks beautiful and the gardens are really nicely kept. The hotel also has its own beach with plenty of sunbeds. It has a well equipped gym and also overall a nice feel to it. However, the surrounding area is pretty vast, so you will need a scooter or a bike to get into Kos town (about 4 km). However, there is a taverna right outside of the hotel, which we can highly recommend. Taverna Romeo. Romeo and his family are some of the nicest people we have met. Romeo himself is the friendliest and most attenative restaurant owner you could ever meet. Go there and you won't be dissapointed!

Staff weren’t great at speaking English on receptionStaff friendliness varied considerably from very friendly to unfriendlyWiFi not available in roomsHotel felt a bit datedA la Carte good, buffet averageWould probably rate at 3 stars not 4Drinks and food quite expensive

Staff weren’t great at speaking English on reception Staff friendliness varied considerably from very friendly to unfriendly WiFi not available in rooms Hotel felt a bit dated A la Carte good, buffet average Would probably rate at 3 stars not 4 Drinks and food quite expensive

We stayed here for 5 days and were not quite happy with the service. The rooms are old even though the furniture looks modern. The see is not rough but it gets deep quite quickly so you need to watch out. The bed was uncomfortable. We were given a room that had a door connecting to the next room, so would hear pretty much everything going on the next door. When we asked for a room change because of the noise we were told that this was not an adults only hotel and asked to come back next day. When I expressed my frustration by saying we would not be spending our holiday with regular trips to the reception every day, a guy from the guest services came and talked to us. He called someone and spoke in Greek for a while after which he offered us an upgrade (!), which would be available only the next day after breakfast as the guest occupying the room would leave early morning. We went to the reception after breakfast and were shown the room by a staff member to see if we like it. The room was not cleaned as promised. Yet it didn’t feel like an upgrade as it was only larger than our room but looked older. We ended up staying in our room. The breakfast was really nice, and the staff in the restaurant tried their best to please the customers. I didn’t bother to fill the satisfaction survey we were sent on our last days as I didn’t feel that it mattered to the hotel anyway. Overall, nice food and pools but need investment and improvement in the quality of service.

Absolutely stunning resort, we could not believe our luck when we saw how good it was for the price we paid. Yes the gorgeous swimming pools are filled with sea water, but when they are that nice you don't really care. Then onto the breakfasts, absolutely anything you could possibly want for breakfast was on offer, all very tasty and excellently made. The evening bar was stylish and classy with some pleasant entertainment, not necessarily my cup of tea, but very nice in the background. The staff are amazing and if you needed any help, they would do anything they could do to sort it out. Will definitely be returning again!

Absolutely stunning resort, we could not believe our luck when we saw how good it was for the price we paid. Yes the gorgeous swimming pools are filled with sea water, but when they are that nice you dont really care. Then onto the breakfasts, absolutely anything you could possibly want for breakfast was on offer, all very tasty and excellently made. The evening bar was stylish and classy with some pleasant entertainment, not necessarily my cup of tea, but very nice in the background. The staff are amazing and if you needed any help, they would do anything they could do to sort it out. Will definitely be returning again!

Very good experiences.

Had a really lovely week at the hotel. Great staff, picturesque setting although a very stoney beach. Perfect hotel for quiet holiday close to the pretty Kos Town

The staff were really friendly.The rooms were clean.We had a noisy & disruptive neighbour which was dealt with very professionally.

The staff were really friendly. The rooms were clean. We had a noisy & disruptive neighbour which was dealt with very professionally.

The hotel is a very nice structure composed by different buildings, the general impression is of low visual impact, with beautiful gardens and pools,and a nice pebble beach with clear waters. Buffet breakfast is good. Staff was friendly. But the rooms are definitely NOT corresponding to what one expects for LUXURY: beds are not comfortable, and furniture in the room and balcony is more like a 3star hotel. Facilities like Spa or water sports are all extra and expensive. I spent 1000€ for 4nights with breakfast in late August, in a small double room with my husband and my 6years old daughter! I expected luxury ( Makedonia Palace in Thessaloniki is better for less) so I was really disappointed.

good hotel with nice grounds and plenty of pools, right on the beach. Beach is not sand but was fine for our family, 5 and 8 year olds. 10 min taxi into Kos town, about 4kms away.

Good hotel. Restaurant is a bit overpriced and too hot. Kids club is funtastic. Beautiful grounds. Nice windsurfing for beginners. One lady at the reception is not smiling and a bit rude. Others were nice. Very international.

beautiful hotel, very well maintained, perhaps better for all inclusive or half board and families. It was busy

5 star grounds and staff, 3/4 star rooms.

This was a resort 14 years ago. It is not a luxury resort. The service is excellent but everything else is mediocre. The room condition is not good, very old hard beds, old buildings with many bugs especially spiders. The pool area is very nice but the hot tub doesn't heat so they decided it's a cold tub now. There are so many better options in Greece! This is a 3.5 star hotel. We stayed 8 nights there. I will not return!

This was a resort 14 years ago. It is not a luxury resort. The service is excellent but everything else is mediocre. The room condition is not good, very old hard beds, old buildings with many bugs especially spiders. The pool area is very nice but the hot tub doesnt heat so they decided its a cold tub now. There are so many better options in Greece! This is a 3.5 star hotel. We stayed 8 nights there. I will not return!

Stayed here one night which was fine but everyone looked rather miserable. There was nothing wrong with place but all rather bland. Pleased it was just a stopover.

A very nice hotel but in some ways soulless. Very quiet and a bit isolated not much entertainment. Reception staff not that helpful or efficient

This resort/spa was great! One of the best I have ever stayed for the price (and I have traveled a lot all around the world). Breakfast was fantastic. It included every breakfast food and not only you can imagine. The only problem was the Wi-Fi signal. It wasn't always the best. Overall, I definitely recommend it.

This is definitely one of the best - if not the best - places to stay on the island of Kos. Not a full 5 Star resort, but they are definitely trying to be. We had a couple of members of the reception staff that were constantly disappointing, but the managers & restaurant staff were exceptional. We brought some concerns to their attention and everything was handled in a swift and efficient fashion. If and when we go back to Kos, this resort will be first on our list of places to stay.